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Problem | Suggested Solution | |
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Output jams when | – Ensure the paper matches the type defined for the paper tray. | |
exiting the printer/ | When the Finisher Transport is present the Center Output Tray | |
copier to the Center | can hold up to 200 sheets of 24 lb. (90 gsm) paper. Empty the | |
Output Tray (when the | Tray when output approaches this limit, to ensure continuous | |
Finisher is installed) | production. | |
| – Ensure the first sheet is not blocking the paper exit, particularly | |
| for 11x17 inch output. | |
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Output jams when | – Ensure the paper matches the type defined for the Tray. | |
exiting the printer/ | – The Center Output Tray has a capacity of 400 sheets of 24lb | |
copier to the Center | ||
(90gsm) paper. Remove the output when it approached this limit | ||
Output Tray (when the | ||
to ensure continuous production. Ensure the first sheet is not | ||
Finisher is not | ||
blocking the paper exit, particularly for 11x17 inch output. | ||
installed) | ||
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11 x 17 inch output | Ensure the first sheet of 11x17 inch output exits completely. | |
blocks exit |
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Copies originating from | The paper guide on Tray 5 (Bypass) may not be set correctly or may | |
Tray 5 (Bypass) are | be too tight against the paper stack. Ensure that the paper guide | |
skewed. Jams may be | snugly touches the paper stack. | |
occurring |
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Printer/copier does not | For the Auto Paper selection to function correctly, the size of the | |
make copies when | original document must be the same size as the paper supply that is | |
Auto Paper is selected. | loaded in at least one of the trays. If not, select the paper tray size | |
| that best meets your needs. Or if you wish to continue to use the | |
| Auto Paper feature, load one of the trays with the same size paper as | |
| the original document. | |
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Loss of information or | – If you must use folded or creased paper, use a lightweight paper, | |
image deletions on | 24 lb. (90 gsm). Also, avoid imaging the copy paper in the are of | |
copies made on paper | the fold or the crease. | |
that has been folded or | – Handle the copy paper carefully. Slight folds or creases may | |
creased. | ||
result in output deletions. | ||
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7– 1 4 | Xerox DocuColor 3535 Printer/Copier |