Error messages | Xerox 8825, 8855, 8830 manual

Problem solving (continued)

Table 7. Problem-solving table (continued)

Problem	First solution to try	Second solution to try	Third solution to try

Image quality
Vertical lines and streaks are visible	Clean the Platen Glass.
in the copy.
Visible document edges on the	Try a lighter Contrast setting.
copy.
Dark spots or smudges appear on	Clean the Platen Glass.	Inspect the original and clean it if	Adjust the Copy setting for best
the copy.		necessary.	image quality.
The copy image is too light.	Adjust the Copy setting for best	Rotate the original 90 degrees.
	image quality.
The image density on the copy	Rotate the original 90 degrees.	Adjust the Copy setting for best
varies from light to dark.		image quality.
Copies made in Photo mode have	Set the Original Type to	Set Original Type to Line and	Try a lighter Contrast setting.
geometric patterns.	Mixed/Custom and the Background	Background Suppression off.
	Suppression to Off.
Fine lines on the original do not	Enable the LINE MODE LINE	Adjust the Copy setting for best
appear on the copy when the image	PRESERVATION option. See	image quality.
size is reduced.	"Imaging" in the "Main Menu"
	section for more information.
Gray areas appear in the copy at the	Refold the document in the reverse
location of creases or folds in the	direction to flatten the creases or
original document.	folds.
Error messages
An error message is displayed on	Locate the message in Table 8,
the Scanner Control Panel.	"Error messages," in this section
	and perform the corrective action
	indicated.

XES Synergix 8825/8830/8850/8855 Digital Solution User Guide

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Image 135

Xerox 8825, 8855, 8830 manual Error messages

Contents

XES Synergix 8825/8830/8850/8855 Digital Solution User Guide Page Canada EMC NoticesAustralia/New Zealand European Union USA Japan Trademark Acknowledgments Safety Notes Safety notes Calling for Service Table of Contents Job Accounting Cleaning and maintenance ScannerCreating a Mirror Image Inverting AN Image Listing Stored Image Information by Directory Problem solving 119 Specifications 128 UP8 Getting to know the Synergix Digital SolutionN5T/EV4 N5T/CNG Front View Scanner standard componentsLED Rear View Scanner compact components Document Feed Tray Ieee 1394 Cable and ConnectorPower On/Off Switch Power Cord and Connector Scanner Control Panel Options Keys Media Selection Image Quality Reduction/ Enlargement Media Selection Media Selection Width 11.0 36.0 11.0 LENGTH8.3 1200.0 8.5 Custom Output Format Enter Custom Media Size Select 8.5 X 11 Ansi a Preset Output Format Image Quality Dark Background Suppression Manual REDUCTION/ENLARGEMENT Enter 25.0 400.0 100.0%REDUCTION/ENLARGEMENT 100.0% Preset REDUCTION/ENLARGEMENT Select Graphical Display and Navigation Keys Ready to Copy Insert Document Ready to Scan Insert Document Graphical DisplayNavigation Keys Getting to know the Synergix Digital Solution Numeric Keypad Numeric Keypad and Special FEATURES/CONTROL Keys Scan Control Keys Special Features Keys Printer and the Controller Powering On the Digital Solution Initial power-onSwitching on the Scan System Getting to know the Synergix Digital Solution Getting to know the Synergix Digital Solution 100.0 Scanner Warm-up Powering off the System Dynamic adjustment of copy quality Document qualityDynamic IQ Automatic edge detection and document centering What is a good quality document? What is a bad quality document?Determining document quality Preparing documents Scanning strategies Off Set Background Suppression toMixed/Custom Autowidth Making copiesControlling the scan Document Return Making a copy with the default settings Making a copy the same size as the original document Set the Reduction/Enlargement to Auto Preset Output Format SelectFitting the image to a fixed copy size X 11 Ansi a Scanning when using a Folder Document title block orientation Scanning when using a Folder Scanning oversized documents Long DocumentsWide Documents Special features keys Printer Interrupt key Last JOB Recall Last JOB Delete Last JOB STORE/RECALL Last JOB JOB Templates Save Default TemplateStore/Recall key Last Job Delete Last JOB Are YOU SURE? no Recalling the Last JOBDeleting the Last JOB JOB Templates Recall Template Save Template Delete Template Job Templates Recall Template Templates in USE 1 2 Enter Template Number JOB Parameters Recalled Press Enter to ContinueRecalling JOB Templates Saving JOB Templates Unused Templates 6 7 8 Deleting JOB Templates Templates in USE 1 2 3 4 Recall Factory Defaults Save Default Template During Sets Build Operation Finisher keyFinisher Finisher Option Cannot be Changed Fold Program Program User Program Name TAB Options TAB USE Program SettingPunch Options Punch USE Program Setting Finisher menu options Output BIN Output BIN Bypass Margin Options Margin USE Program SettingCrossfold Options Crossfold USE Program Setting Title Block Location TB Location Bottom Right Preparing to build the set Sets Build key Memory Building and printing the setSets Build Collation Forward Ready to Build SET Insert Document Batch key Transform key MarginsTransform Menu Margins Justification Left Right Trail Lead Left RightTrail Lead Justification Left Center Justification Creating a Mirror Image TransformTransform Mirror OFF Invert OFF Transform Mirror Invert OFF Inverting AN Image Transform Mirror OFF Invert on Sample key Sample Mode Press Start to Accept Press C/CA to Reject Scanning to the Network Scan mode Switching between Copy mode Scan mode Please Enter DirectoryImages Understanding the Ready to Scan screen TIFF/CCITTG4 1 BITBIT Operating in Scan mode Selections disabled in Scan mode Clear Scanned Image Clearing the scanned images Managing the file system Main Menu Configuration Localization Control Panel Copy Options Configuration menu Localization Language English Display Units Inches Localization Control Panel Default Mode Media sizes Copy Options Media Seres Ansi ISO a Arch ISO B JIS BMedia Series Custom Media Formats 100.0% 100.0% Custom R/E Presets Imaging Imaging AUTO-ROTATE Line Mode Line Preservation Scan Options Line Scan Options Photo Scan Options Color Main Menu Scan Options Color Printer Interrupt 1 − 99 MIN File Deletion 1-24 HR TimersTimers Feature 0 − 99 MIN Power Saver Power Saver Delay 0 − 4 HR Power Saver Scanner Control System Information menu Firmware Controller Model RAM 64MB Control Panel System DescriptionSystem Description Scanner Controller Control Panel Model XES Synergix Firmware Recent Fault ListRecent Fault List 37449914 37449868 Printer Model XES Configuration Prints Copier Configuration Queue to Printer YESCopier Configuration Queue to Printer YES Queued to Printer System Administration menu System Administration Enter Password Entering the system administration password File System Job accounting Listing Stored Image Information by Directory List by Directory CountSize % Images Deleting Stored Images by Directory Delete Images DirectoryDirectory images Are YOU SURE? YES Images Deleted Delete ALL Images Are YOU SURE? no Delete Images Are YOU SURE? YES Images DeletedDeleting ALL Stored Images Change Password RE-ENTER NEW Password Change PasswordChange Password Enter OLD Password Change Password Enter NEW Password Security Settings Security Settings Image Recall EnabledAccess the System Administration menu Diagnostics menu Are YOU SURE? Scanner F Usage Meters Media LinearMedia Area Clear Scanner Usage Scanner F Scanner Diagnostics Image Path Scan BAR Full System Scanner Diagnostics ALL Board ID Status BAR1BAR2 BAR3 Full System Test C D E FFull System Test Execute USE . KEY for HEX Digits Reset NVR Defaults Destroys NVR Contents Execute noWrite NVR Size Address Data ABCD4321 Scanner Reliability Meter Scanner Reliability Meter Linear Scan FT5678 Color FT 01-02 2476 01-03 2402 Scanner Faults Ordered Last ClearedScanner Faults Ordered 2001 Scanner Faults Count Scanner Faults Counts Last Cleared Clear Scanner Fault LOG Clear Scanner Fault LOG Destroys ALL LOG Messages Execute no Component Tests Component Tests Motor Speed Lead EDGE/TRAIL Edge Sensors Lead EDGE/TRAIL Edge Adjustment Press Start to Begin Motor SpeedLead EDGE/TRAIL Edge Sensors Page Motor Communications Document Motor Communications Press Start to Begin Document Motor Document Motor Motor OFF Speed Direction Forward Lamp Lamp Lamp on Sensor Calibration Motor Calibration Motor Motor OFF Function GO to Home Read NVR Read NVR Password Enter Password Password Overview Job Accounting Please Enter User Job Accounting Mode menuSubmitting jobs From the Scanner Control Panel Please Enter Account Error Invalid User or Account Terminating use under an account Over the network Cleaning and maintenance Scanner Daily activitiesMonthly activities Cleaning the Calibration Strip Cleaning the Platen Glass and Document Drive Rolls Problem solving Controller Configuration Problem solving Problem solving Page Problem solving Problem solving Error messages Accounting Disk Full Error messages Probable cause Corrective actionController Fault Controller Fault 50000008 Document Controller Fault 50000012 Memory Controller Fault 50000011 ScannedScanner Fault 5000000B Check Verify Scanner is Powered Input Dcoument Specifications Appendix IPSDPI Appendices Printer paper sizes Paper size 8825/8830 8855 JIS B1 JIS B4JIS B3 JIS B2 Ocrb HP-RTL Cals I CGM VcglJpeg UP8 Controller LED status indicators Appendix Control Panel Appendices Appendices Calibration Motor Page Page Page USA