Problem solving (continued)
Table 7.
Problem | First solution to try | Second solution to try | Third solution to try |
|
|
|
|
Image quality |
|
|
|
Vertical lines and streaks are visible | Clean the Platen Glass. |
|
|
in the copy. |
|
|
|
Visible document edges on the | Try a lighter Contrast setting. |
|
|
copy. |
|
|
|
Dark spots or smudges appear on | Clean the Platen Glass. | Inspect the original and clean it if | Adjust the Copy setting for best |
the copy. |
| necessary. | image quality. |
The copy image is too light. | Adjust the Copy setting for best | Rotate the original 90 degrees. |
|
| image quality. |
|
|
The image density on the copy | Rotate the original 90 degrees. | Adjust the Copy setting for best |
|
varies from light to dark. |
| image quality. |
|
Copies made in Photo mode have | Set the Original Type to | Set Original Type to Line and | Try a lighter Contrast setting. |
geometric patterns. | Mixed/Custom and the Background | Background Suppression off. |
|
| Suppression to Off. |
|
|
Fine lines on the original do not | Enable the LINE MODE LINE | Adjust the Copy setting for best |
|
appear on the copy when the image | PRESERVATION option. See | image quality. |
|
size is reduced. | "Imaging" in the "Main Menu" |
|
|
| section for more information. |
|
|
Gray areas appear in the copy at the | Refold the document in the reverse |
|
|
location of creases or folds in the | direction to flatten the creases or |
|
|
original document. | folds. |
|
|
Error messages |
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|
|
An error message is displayed on | Locate the message in Table 8, |
|
|
the Scanner Control Panel. | "Error messages," in this section |
|
|
| and perform the corrective action |
|
|
| indicated. |
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|
XES Synergix 8825/8830/8850/8855 Digital Solution User Guide | 125 |
