XES Synergix 8825/8830/8850/8855 Digital Solution User Guide

120

Problem solving (continued)

Table 7. Problem-solving table

Problem

First solution to try

Second solution to try

Third solution to try

 

 

 

 

Power on

 

 

 

The Exposure Lamp does not

Ensure that the Power Cord is

Check that the Power On/Off Switch is

Call for Service

illuminate when the Scanner is

connected to the Scanner and to the

in the on (I) position.

 

switched on.

correct power source.

 

 

The Scanner Control Panel

Ensure that the IEEE 1394 cable is

Ensure that the DDS option is set to

 

continuously displays a clock face

connected to both the Scanner and

Enabled.

 

and the System does not initialize.

the Controller. Check that the cable

NOTE: For the 8825/8830 Printer, you

 

 

was not forced in the connector

 

 

can change this setting from either the

 

 

incorrectly

 

 

CONTROLLER CONFIGURATION

 

 

 

 

 

 

screen of the Printer Control Panel or

 

 

 

the PRINTER SETUP/Miscellaneous

 

 

 

page of the Web PMT. After the DDS

 

 

 

is set to enabled, wait 30 seconds,

 

 

 

then power the system off then on

 

 

 

(rebooted).

 

 

 

For the 8855 Printer, this change can

 

 

 

be made from the Web PMT only.

 

 

 

Refer to the 8825/8830 Controller

 

 

 

Setup Manual or the Web Printer

 

 

 

Manager Tool User Guide for more

 

 

 

information.

 

Constant Scanner NOT READY

1. Lift the Document Handler

Call for Service

 

message

2. Switch off the Scanner

 

 

 

 

 

 

3. Switch off the Printer/Controller

 

 

 

4. Switch on the Scanner and wait

 

 

 

for the display to indicate SET:

 

 

 

OK

 

 

 

5. Switch on the Controller then

 

 

 

Printer.

 

 

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Xerox 8855, 8825, 8830 manual Problem solving, Controller Configuration