XES Synergix 8825/8830/8850/8855 Digital Solution User Guide

 

124

 

 

 

 

 

 

 

Problem solving (continued)

 

 

 

 

 

 

 

Table 7. Problem-solving table (continued)

 

 

 

 

 

 

 

 

 

 

Problem

First solution to try

Second solution to try

Third solution to try

 

 

 

 

 

 

 

 

 

Document feed (continued)

 

 

 

 

 

 

Not Ready Media Jam

Refer to Cleaning the Platen Glass

If the document is folded, worn or

For thick documents, set the Thick

 

 

 

and Document Drive Rolls. Wipe

damaged, use a document carrier or

Document Lever to its next higher

 

 

 

the Document Feed Tray with anti-

try feeding a different edge.

setting. Thick documents may

 

 

 

static fluid.

 

require operator assistance.

 

 

The Scanner does not position the

Ensure that you are inserting the

Check the operation of the optical

 

 

 

document correctly before scanning.

document correctly.

paper sensors. See "Sensors" in

 

 

 

 

Center the document between the

the "Main Menu" section for more

 

 

 

 

marks on the Document Feed

information.

 

 

 

 

Tray.

 

 

 

 

 

Smoothly insert the document into

 

 

 

 

 

the feed mechanism so that the

 

 

 

 

 

lead edge of the document is

 

 

 

 

 

against the rollers before the

 

 

 

 

 

Scanner begins to stage the

 

 

 

 

 

document.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Xerox 8830, 8825, 8855 manual Problem solving