IES-1000 User’s Guide

37.3SHDSL or ADSL LED(s) Turn On and Off

An SHDSL or ADSL LED turns on and off intermittently.

Table 37-3 Troubleshooting a Non-Constant DSL LED

STEPS

CORRECTIVE ACTION

1Use the lineinfo command with G.SHDSL (refer to 25.3.6) or the linerate command with ADSL (refer to 24.3.9) to check the subscriber’s telephone wiring.

2Connect a DSL modem directly to the DSL port of the network module using a different telephone wire. If the DSL LED still turns on and off repeatedly, contact the distributor.

37.4Data Rate

The SYNC-rate is not the same as the configured rate.

Table 37-4 Troubleshooting the SYNC-rate

STEPS

CORRECTIVE ACTION

1Connect the DSL modem or router directly to the DSL port of the network module using a different telephone wire.

If the rates match, the regular phone wire quality may be limiting the speed to a certain rate (see section 25.2).

2Use the lineperf command to check the subscriber’s regular telephone wire (refer to section 24.3.8 with the AAM1008 or section 25.3.7 with the SAM1008).

If they do not match when a good wire is used, contact the distributor.

37.5Port Bonding

A bonded port’s LED is off or the list ports command (see section 25.3.9) shows a bonded port with a dropped status.

Table 37-5 Troubleshooting Port Bonding

STEPS

CORRECTIVE ACTION

1Check the transmission rate setting of the port’s profile. It is recommended that you set all of the bonded ports on both ends (central and remote) to use the same profile settings.

2Use the lineperf command (refer to section 25.3.7) and note the fastest transmission rate of the members of the port bonding group. You will need this information if you do step 6.

37-2

Troubleshooting