Customer Support
Please have the following information ready when you contact customer support.
Product model and serial number.
Warranty information.
Date that you received your device.
Brief description of the problem and the steps you took to solve it.
| Method | Support | Telephone | Web Site | Regular Mail |
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| Sales | Fax | FTP Site |
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| Corporate | support@zyxel.com.tw | www.zyxel.com | ZyXEL Communications Corp. |
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| Headquarters |
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| www.europe.zyxel.com | 6 Innovation Road II |
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| (Worldwide) |
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| Science Park |
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| sales@zyxel.com.tw | ftp.zyxel.com ftp.europe.zyxel.com |
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| Hsinchu 30099 |
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| Taiwan |
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| Czech Republic | info@cz.zyxel.com | www.zyxel.cz | ZyXEL Communications Czech s.r.o. |
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| Modranská 621 |
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| info@cz.zyxel.com |
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| 143 01 Praha 4 – Modrany |
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| Ceská Republika |
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| Denmark | support@zyxel.dk | www.zyxel.dk | ZyXEL Communications A/S |
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| Columbusvej |
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| sales@zyxel.dk |
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| 2860 Soeborg |
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| Denmark |
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| Finland | support@zyxel.fi | www.zyxel.fi | ZyXEL Communications Oy |
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| Malminkaari 10 |
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| sales@zyxel.fi |
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| 00700 Helsinki |
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| Finland |
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| France | info@zyxel.fr | www.zyxel.fr | ZyXEL France |
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| 1 rue des Vergers |
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| Bat. 1 / C |
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| 69760 Limonest |
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| France |
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| Germany | support@zyxel.de | www.zyxel.de | ZyXEL Deutschland GmbH. |
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| Adenauerstr. 20/A2 |
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| sales@zyxel.de |
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| Wuerselen |
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| Germany |
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| Hungary | support@zyxel.hu | www.zyxel.hu | ZyXEL Hungary |
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| 48, Zoldlomb Str. |
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| info@zyxel.hu |
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| Hungary |
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| Kazakhstan | http://zyxel.kz/support | www.zyxel.kz | ZyXEL Kazakhstan43, Dostyk ave.,Office |
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| 414 |
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| sales@zyxel.kz |
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| Dostyk Business Centre |
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| 050010, Almaty |
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| Republic of Kazakhstan |
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| North America | support@zyxel.com | www.us.zyxel.com | ZyXEL Communications Inc. 1130 N. |
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| Miller St. |
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| Anaheim |
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| sales@zyxel.com | ftp.us.zyxel.com |
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| CA |
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| U.S.A. |
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| Norway | support@zyxel.no | www.zyxel.no | ZyXEL Communications A/S Nils |
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| Hansens vei 13 |
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| sales@zyxel.no |
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| 0667 Oslo |
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| Norway |
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| Poland | info@pl.zyxel.com | www.pl.zyxel.com | ZyXEL Communications ul.Emilli Plater |
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| Poland |
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| Russia | http://zyxel.ru/support | www.zyxel.ru | ZyXEL Russia Ostrovityanova 37a Str. |
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| Moscow, 117279 |
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| sales@zyxel.ru |
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| Russia |
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Customer Support | v |