IES-1000 User’s Guide

 

Table 8-4 ADSL LED Troubleshooting

STEP

CORRECTIVE ACTION

 

 

10

Repeat the steps above using a different ADSL port.

 

 

8.5The LAN LED(s) Do Not Turn On

Table 8-5 LAN LED Troubleshooting

STEP

CORRECTIVE ACTION

1Make sure the LAN port of your network module is connected to an Ethernet WAN switch with a straight-through Category 5 UTP (Unshielded Twisted Pair) cable with RJ-45 connectors.

2The factory default settings for the LAN (Ethernet) port of the network module are:

Speed: Auto

Duplex: Auto

Flow control: Auto

If the IES-1000’s auto-negotiation is turned off, an Ethernet port uses the pre-configured speed and duplex mode when making a connection, thus requiring you to make sure that the settings of the WAN switch Ethernet port are in the same order to connect.

8.6There Is No Voice on an ADSL Connection

The AAM1008 has internal POTS (Plain Old Telephone Service) splitters and CO side RJ-11 ports that allow the telephone wiring used for ADSL connections to also simultaneously carry normal voice conversations.

 

Table 8-6 ADSL Voice Troubleshooting

STEP

CORRECTIVE ACTION

 

 

1

Make sure the subscriber has a POTS splitter properly installed.

 

 

2

Check the ADSL line pin assignments shown in the Pin Assignments appendix.

 

 

3

Check the telephone wire connections between the subscriber and the MDF(s).

 

 

4

Check the telephone wire and connections between the MDF(s) and USER port(s).

 

 

5

Check the telephone wire and connections between the MDF(s) and the CO port(s). Check the

 

connection from the MDF(s) to the telephone company or the PBX.

6

Check the telephone wire mapping on the MDF(s).

 

 

7

Make sure the in-house wiring works and is connected properly.

 

 

8

Repeat the steps above using a different ADSL port.

 

 

8.7Testing Wiring

Use the following tests if there is no voice.

Systematically test wiring using a functioning telephone to determine if there is a wiring problem. If the connection is good, the telephone will return a dial tone. Letters in the figure shown next indicate the systematic

Hardware Troubleshooting

8-3