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ZyXEL Communications IES-1000 20.1Diagnostic Overview, 20.2Diagnostic Screen, Chapter, Diagnostic

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IES-1000 User’s Guide

Chapter 20

Diagnostic

This chapter explains the Advanced Management Diagnostic screens.

20.1Diagnostic Overview

The IES-1000 provides diagnostic screens to aid in troubleshooting.

20.2Diagnostic Screen

Click Diagnostic in the navigation panel to open the Diagnostic screen.

Use this screen to check system logs, reset the system or ping IP addresses.

		Figure 20-1	Diagnostic
The following table describes this screen.
		Table 20-1	Diagnostic

	LABEL		DESCRIPTION

	DSL	Click this link to open the DSL Line Diagnostic screen.

	System Log	Click this button to display a log of events in the multi-line text box.
	Display

Diagnostic

20-1

Contents

User’s Guide Copyright Disclaimer Trademarks Interference Statements and Warnings FCC FCC Warning CE Mark Warning: Taiwanese BSMI (Bureau of Standards, Metrology and Inspection) A Warning: ZyXEL Limited Warranty Note Customer Support Page Table of Contents Page Page Page Page Page Page List of Figures Page Page Page Page List of Tables Page Page Preface About this User’s Manual IES-1000Network Module Models and Firmware Releases Naming Conventions Related Documentation Online Registration General Syntax Conventions User’s Guide Feedback Part I: Overview and Installation Page 1.1Features Two-SlotChassis Multiplexer Network Modules 10/100 Mbps Auto-negotiatingEthernet Port G.SHDSL Compliance (SAM1008) N-wireMode (SAM1008) Port Bonding (SAM1008) Bridging IEEE 802.1Q Tagged VLAN IEEE 802.1p Priority IEEE 802.1X Port-basedAuthentication Secured Host System Error Logging UNIX Syslog Logging Protocol 1.2Applications 1.2.1MTU Application Figure 1-1MTU Application 1.2.2Central Office or ISP Application 2.1IP Parameters 2.2Console Port 2.3SNMP Community Strings 2.4Console, Telnet, Web Configurator and FTP Password 2.5G.SHDSL Ports (SAM1008) 2.6ADSL Ports (AAM1008) 2.7Ethernet Port 2.8Other Factory Defaults Page Page 3.1Additional Installation Requirements 3.2AC Power Front Panel 3.3DC Power Front Panel 3.3.1Network Module Front Panel LEDs 3.3.2Front Panel Ports 4.1Environment 4.1.1Operating Environment 4.1.2Storage Environment 4.2Freestanding IES-1000Installation Requirements 4.3Rack-mounted IES-1000Installation Requirements 4.4.1Attaching the Mounting Brackets to the IES-1000 4.4.2Mounting the IES-1000on a Rack Figure 4-2Mounting the IES-1000on a Rack Page 5.1Removing a G.SHDSL SAM1008 Network Module 5.2Installing a Network Module Figure 5-4Installing a Network Module into the IES-1000Chassis network module or it will not work Figure 5-5Tighten Module Screws Part II: Hardware Connections and Troubleshooting 6.1Front Panel Connections 6.2Console Port 6.3SHDSL Port Connections 6.3.1Procedure to Complete a G.SHDSL Connection Figure 6-3SHDSL Port and MDF Connections Figure 6-4SHDSL Port, MDF and User Equipment Connections Notes About MDFs (Main Distribution Frames) 6.4ADSL Port Connections 6.4.1Typical Scenarios 6.4.2Installation Scenario A 6.4.3Installation Scenario B Figure 6-8One MDF for End-userand CO Connections want ADSL service Figure 6-9Installation Scenario B Procedure To Connect To MDFs 6.4.4Installation Scenario C Figure 6-11Installation Scenario C 6.4.5LAN Port (Ethernet) Connection 6.5AC Power Model Power Connection 6.6DC Power Model Power Connections 6.6.1Procedure to Connect the Power Figure 6-14Connecting IES-1000Power 7.1Introduction 7.2Network Module Front Panel LEDs Figure 7-2SAM1008 Front Panel LEDs Figure 7-3AAM1008 Front Panel LEDs Table 7-1Network Module LED Descriptions LED COLOR 8.1System Startup 8.1.1The SYS LED Does Not Turn On 8.2The ALM LED Is On 8.3The SHDSL LED(s) Do Not Turn On 8.4The ADSL LED(s) Do Not Turn On 8.5The LAN LED(s) Do Not Turn On 8.6There Is No Voice on an ADSL Connection 8.7Testing Wiring Figure 8-1Testing In-houseWiring Table 8-7Testing In-houseWiring TEST Page Part III: Getting Started Page 9.1Web Configurator Overview 9.2Accessing the Web Configurator 9.2.1Password Screen 9.3Home Screen 9.4Screens Overview 9.5Saving Your Configuration 9.6Navigating the Web Configurator 9.6.1Web Configurator Navigation Example Packet Type Filter Packet Type Filter Setup Figure 9-4Bridge Packet Type Filter Setup Example Page 10.1Getting Started Overview 10.2General Setup Screen 10.3Bridge Overview 10.4Bridge Setup Screen Figure 10-2Bridge Setup Table 10-2Bridge Setup Fast 10.4.1Packet Type Filter Setup Screen 10.5Port Filter (Port-basedVLAN) 10.5.1Port Filter Setup Screen 10.5.2MAC Filter Setup Screen Bridge MAC Filter Entry List Screen Figure 10-8Bridge MAC Filter Entry List Table 10-7Bridge MAC Filter Entry List Bridge MAC Filter Setup Bridge MAC Filter Entry Add Screen Figure 10-9Bridge MAC Filter Entry Add Table 10-8Bridge MAC Filter Entry Add Bridge MAC Filter Entry List 10.5.3MAC Count Filter Setup Screen 10.5.4MAC Count Filter Edit Screen 10.5.5Bridge MAC Address Record Screen 10.5.6IGMP Snooping 10.5.7IGMP Snooping Record Screen Figure 10-13Bridge IGMP Snooping Record Table 10-12Bridge IGMP Snooping Record enable (unknown-flood) (unknown-discard) 10.5.8DHCP Relay 10.5.9DHCP “Relay Agent Information Option” 10.5.10DHCP Relay Agent Circuit ID Sub-optionFormat 10.5.11DHCP Relay Screen 10.5.12IEEE 802.1X Authentication Introduction 10.5.13802.1X Setup Screen Auto Force Authorized Force Unauthorized Off RADIUS Server Setup Screen 802.1x Setup RADIUS Server RADIUS Server Setup 802.1x Setup 802.1X Edit Screen Figure 10-20Edit 802.1X Setup Table 10-17Edit 802.1x Setup 802.1X Setup 10.5.14Fast Mode VLAN ID Setup Screen 10.6IP Setup Screen Table 10-19IP Setup Page 11.1ADSL Module Port Setup Overview 11.2ADSL Standards Overview 11.3Downstream and Upstream 11.4Profiles 11.5Interleave Delay 11.5.1Fast Mode 11.6ADSL Configured Versus Actual Rate 11.7ADSL Module Default Settings 11.7.1Default Profile Settings 11.8ADSL Module Port Setup Screen Figure 11-1ADSL Port Setup Table 11-2ADSL Port Setup Speed Duplex 11.8.1ADSL Profile Setup Screen ADSL Profile Add or Edit Screen Figure 11-3ADSL Add Profile Table 11-4ADSL Add Profile 11.910/100M Auto-SensingEthernet 11.9.1Ethernet Port Setup Screen 11.9.2ADSL Port Setup Edit Screen Figure 11-5ADSL Port Setup Edit Table 11-6ADSL Port Setup Edit Channel Setup Page Page 12.1G.SHDSL Module Port Setup Overview 12.2G.SHDSL Standards Overview 12.3G.SHDSL Profiles 12.4N-wireMode 12.5Port Bonding 12.6N-wireMode with Port Bonding Example 12.7Default G.SHDSL Module Settings 12.7.1Default G.SHDSL Module Profile Settings 12.7.2Other Default G.SHDSL Module Settings 12.8G.SHDSL Module Port Setup Screen Figure 12-2G.SHDSL Port Setup Table 12-2G.SHDSL Port Setup 12.8.1G.SHDSL Profile Setup Screen Figure 12-3G.SHDSL Profile Setup Table 12-3G.SHDSL Profile Setup G.SHDSL Profile Add or Edit Screen 12.8.2Ethernet Port Setup Screen 12.8.3G.SHDSL Port Setup Screen Figure 12-5G.SHDSL Port Setup Table 12-5G.SHDSL Port Setup 12.8.4Add G.SHDSL N-wireGroup 12.8.5Add G.SHDSL Port Bonding Figure 12-7Add G.SHDSL Port Bonding Table 12-7Add G.SHDSL Port Bonding 2-wire You must use the Add G.SHDSL N-wireGroup screen to configure the 4 or wire bundled groups before you can use this screen to bond them Mode Add G.SHDSL N-wire Group 13.1About Virtual Channels 13.1.1Super Channel 13.1.2LLC 13.1.3VC Mux 13.1.4Virtual Channel Profile 13.2DSL Port Channel Setup Screen 13.3ATM QoS 13.4Traffic Shaping 13.4.1ATM Traffic Classes 13.4.2Traffic Parameters Sustained Cell Rate (SCR) Maximum Burst Size (MBS) Minimum Cell Rate (MCR) correlates to your upstream line rate Figure 13-2PCR, SCR, MCR and MBS in Traffic Shaping 13.4.3DSL Port VC Profile Setup Screen Figure 13-4DSL Port VC Profile Setup Table 13-2DSL Port VC Profile Setup LLC cbr rt-vbr DSL Port VC Profile Add or Edit Screen Profile Name DSL Port VC Profile Add 13.4.4DSL Port Channel Add or Edit Screen Figure 13-6DSL Port Channel Add Table 13-4DSL Port Channel Add Page Part IV: Advanced Applications and Management 14.1Static Route Overview 14.2Static Route Setup Screen 14.2.1Add Static Route Screen Page Page 15.1VLAN Overview 15.2Tagged VLANs (IEEE 802.1Q) 15.3Forwarding Tagged and Untagged Frames 15.4Filtering Databases 15.4.1Static Entries (SVLAN Table) 15.4.2Dynamic Entries (DVLAN Table) 15.5Automatic VLAN Registration 15.6GARP 15.6.1GARP Timers 15.6.2GVRP 15.7VLAN Setup 15.8Static VLAN Setup Screen 15.8.1Add or Edit VLAN Static Entry Screen Table 15-3Add VLAN Static Entry Static VLAN Setup Tx Tagging 16.1SNMP Management 16.1.1Supported MIBs 16.1.2Supported Traps 16.2SNMP Setup Screen 16.2.1Add SNMP Access Entry Screen Figure 16-3Add SNMP Access Entry Table 16-3Add SNMP Access Entry SNMP Setup SNMP access entry invalid 17.1Logins Overview 17.2Logins Screen Table 17-1Logins 18.1Maintenance Overview 18.2Maintenance Screen 18.2.1Secured Client Screen Table 18-2Secured Client Setup Add Secured Client Screen Secured Client Add Secured Client Setup Add Secured Client 18.2.2Firmware Upgrade Screen 18.2.3Restore Configuration Screen 18.2.4Backup Configuration Screen 19.1Statistics Overview 19.2Statistics Screen 19.2.1Hardware Monitor Screen 19.2.2Port Statistics Screen 19.2.3Channel Statistics Screen 19.2.4VLAN Status Screen Figure 19-5VLAN Status Table 19-5VLAN Status clicking Set Interval Previous Page Next Page 20.1Diagnostic Overview 20.2Diagnostic Screen 20.3Log Format 20.3.1Log Messages Page Page 20.3.2DSL Line Diagnostic Screen 20.3.3Reset System 20.4Logout Screen Figure 20-4Logout Page 21.1DSL LED(s) 21.2Data Transmission 21.3DSL LED(s) Turn On and Off 21.4Data Rate 21.5Port Bonding 21.6Configured Settings 21.7Password 21.8Local Server 21.9SNMP 21.10Telnet Part V: Commands Page 22.1Command Line Interface Overview 22.2Command Structure 22.3Command Syntax Conventions 22.3.1Help Facility 22.3.2Saving Your Configuration 22.4Commands Table 22-1Commands MODULE Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page 23.1System Commands Overview 23.2Commonly Used Commands 23.2.1Uptime Command 23.2.2Version Command 23.2.3Restart Command 23.3Sys Commands 23.3.1Info Command 23.3.2Set Name Command 23.3.3Set Contact Command 23.3.4Set Location Command 23.3.5Set Mode Command 23.3.6Set Slot Command 23.3.7Set Chassis Command 23.4Secured Host Commands 23.4.1Secured Host Command 23.4.2Secured Host Add Command 23.4.3Secured Host Delete Command 23.5UNIX Syslog Commands 23.5.1Syslog Command 23.5.2Syslog Facility Command 23.5.3Syslog Server Command 23.6System Error Log Commands 23.6.1Errlog Display Command 23.6.2Errlog Clear Command 24.1ADSL Overview 24.2Configured Versus Actual Rate 24.3ADSL Commands 24.3.1Config Save Command 24.3.2Disable Port Command 24.3.3Disable Ports Command 24.3.4Enable Port Command 24.3.5Enable Ports Command 24.3.6Linedata Command 24.3.7Lineinfo Command Table 24-1Lineinfo Command 24.3.8Lineperf Command 24.3.9Linerate Command 24.3.10Line Delay Command 24.3.11List Port Command 24.3.12List Ports Command 24.3.13Set Profile Command 24.3.14Delete Profile Command 24.3.15List Profiles Command 24.3.16Show Profile Command 24.3.17Show Profiles Command 24.3.18Set Port Command 24.3.19Set Ports Command 24.3.20Show Port Command 24.3.21Show Ports Command 24.3.22Set PVC Command 24.3.23Set PVCs Command 24.3.24Show PVC Command 24.3.25Show PVCs command Page 25.1G.SHDSL Overview 25.2Configured Versus Actual Speed 25.3G.SHDSL Commands 25.3.1Config Save Command 25.3.2Disable Port Command 25.3.3Disable Ports Command 25.3.4Enable Port Command 25.3.5Enable Ports Command 25.3.6Lineinfo Command 25.3.7Lineperf Command 25.3.8List Port Command 25.3.9List Ports Command 25.3.10Set Profile Command 25.3.11Delete Profile Command 25.3.12List Profiles Command 25.3.13Show Profile Command 25.3.14Show Profiles Command 25.3.15Set Port Command 25.3.16Set Ports Command 25.3.17Set PVC Command 25.3.18Set PVCs Command 25.3.19Show PVC Command 25.3.20Show PVCs Command 25.3.21Display All G.SHDSL Line Information 25.3.22Set Central Side N-wireMode Command 25.3.23 Set Remote Side N-wire Mode Command 25.3.24Set Central Side Port Bonding Command 25.3.25Set Remote Side Port Bonding Command 25.3.26Port Bonding for 4-wireGroups Examples 25.3.27Port Bonding for 8-wireGroups Examples 25.3.28Delete N-wireGroup Command 25.3.29Delete Port Bonding Command 25.3.30List N-wireGroups Command 25.3.31List Bonded Members Command 26.1About Virtual Channels 26.2Virtual Channel Profile Commands 26.2.1Set VCP Command 26.2.2Delete VCP Command 26.2.3Delete VCPs Command 26.2.4Show VCP Command 26.2.5Show VCPs Command 26.3PVC Channels 26.3.1Set Channel Command 26.3.2Delete Channel Command 26.3.3Delete Channels Command 26.3.4Show Channel Command 26.3.5Show Channels Command 26.3.6Enable Channel Command 26.3.7Enable Channels Command 26.3.8Disable Channel Command 26.3.9Disable Channels Command 26.3.10Channel Statistics Command 26.3.11Channels Statistics Command 26.3.12Clear Channel Command 26.3.13Clear Channels Command Page 27.110/100M Fast Ethernet Overview 27.2Ethernet Commands 27.2.1Set Auto Command 27.2.2Set Duplex Command 27.2.3Set Speed Command 27.2.4Status Command 28.1Bridge Commands Overview 28.2Bridge Port Numbers 28.3Basic Commands 28.3.1Config Save Command 28.3.2Device Command 28.4MAC Filter Commands 28.4.1MAC Filter Command 28.4.2MAC Filter Enable Command 28.4.3MAC Filter Disable Command 28.4.4MAC Filter Add Command 28.5Filter Commands 28.5.1Filter Command 28.5.2Mfilter Command 28.5.3Filterage Command 28.5.4Flush Command 28.5.5Info Command 28.5.6Ethertype Command 28.6Port Filter Commands (Port-BasedVLAN) 28.6.1Portfilter Command Figure 28-3Portfilter Command Example Figure 28-4Example of Modified Port Filter Port 28.7Tagged Ethernet Frames Commands (Fast Mode) 28.7.1FPVID Command Page 29.1DHCP Relay Overview 29.2DHCP Relay Commands 29.2.1Add Command 29.2.2Config Command 29.2.3Delete Command 29.2.4Enable Command 29.2.5Disable Command 29.2.6Reset Command 29.2.7Pool Command 29.2.8Status Command 29.3DHCP Relay Agent Information Option 29.3.1Relayinfo Enable Command 29.3.2Relayinfo Disable Command 29.3.3Relayinfo Status Command 29.3.4Relayinfo Add Command 30.1IEEE 802.1X Overview 30.2IEEE 802.1X Commands 30.2.1Enable Command 30.2.2Disable Command 30.2.3Status Command 30.2.5Port Enable Command 30.2.6Port Disable Command 30.2.7Port Control Command 30.2.8Port Re-authenticationCommand 30.2.9Port Period Command 30.2.10Port Status Command 30.2.11RADIUS IP Command 30.2.12RADIUS Port Command 30.2.13RADIUS Secret Command 30.2.14RADIUS Show Command 31.1IEEE 802.1Q Tagged VLAN Introduction 31.2Configuring the Tagged VLAN Page 31.3IEEE 802.1Q Tagged VLAN Commands 31.3.1VLAN Enable Command 31.3.2VLAN Disable Command 31.3.3PVID Command 31.3.4SVLAN CPU Command 31.3.5SVLAN List Command 31.3.6SVLAN Setentry Command Modify a Static VLAN Table Example Figure 31-3Example: SVLAN List Command Display Forwarding Process Example Figure 31-4SVLAN Example 31.3.7SVLAN Getentry Command 31.3.8SVLAN Delentry Command 31.3.9DVLAN List Command 31.3.10DVLAN Getentry Command 31.3.11VLAN List Command Page 32.1Introduction 32.2IEEE 802.1p Priority Commands 32.2.1Priority Port Command 32.2.2Regen Port Command 33.1Setting the IP Address 33.2General IP Commands 33.2.1Config Command 33.2.2Version Command 33.2.3Ping Command 33.2.4Statistics Command 33.2.5Subnet Add Command 33.2.6Subnet Delete Command 33.2.7Subnet Flush Command 33.2.8Route Add Command 33.2.9Route Delete Command 33.2.10Route Flush Command 33.2.11Enable Command Page Page 34.1Remote Management Introduction 34.2Management by Telnet 34.3SNMP Access Configuration 34.3.1SNMP Access Read/Write Command 34.3.2SNMP Access Delete Command 34.4SNMP Trap Configuration 34.4.1Trap Add Command 34.4.2Trap Delete Command 34.4.3Trap Flush Command 34.4.4Trap List Command Page 35.1Configuration Files of the Network Module 35.2Configuration Backup 35.3Configuration Restore and make your network module unusable 36.1FTP Firmware Upload on the Network Module make your unit unusable New Figure 36-1BOOTP/TFTP Server Figure 36-2Input MAC Figure 36-3Database Edit Dialog Normal Bootp Figure 36-4Enable BOOTP/TFTP Figure 36-5Enter Debug Mode Page Page 37.1SHDSL or ADSL LED(s) 37.2Data Transmission 37.3SHDSL or ADSL LED(s) Turn On and Off 37.4Data Rate 37.5Port Bonding 37.6Configured Settings 37.7Password 37.8Local Server 37.9SNMP 37.10 Telnet 37.11 Ethernet Port 37.11.1Ethernet Device Driver Test Command 37.11.2Ethernet Device Driver Set Timeout Command Part VI: Appendices and Index Appendix A Safety Warnings Page Appendix B Removing and Installing a Fuse Before you begin, you will need: Removing and Installing Fuses Removing Fuses Installing Fuses Appendix C Pin Assignments Mini RJ-114P4C (Console Port) Pin Assignments RJ-45(LAN Port) Pin Assignments Appendix D Hardware Specifications Physical Interfaces Other Hardware Features Dimensions Wire Gauge Specifications AC Power Model Power Source DC Power Model Power Source AC Power Model Power Consumption AC Power Model Fuse Rating Index