IES-1000 User’s Guide

Table 37-10 Troubleshooting Telnet

STEPS

CORRECTIVE ACTION

3If you are attempting to telnet from the DSL side of the network module, refer to section 37.2 to make sure that you can transmit data to the network module.

4If you are attempting to telnet from the Ethernet side of the network module, check the Ethernet cable.

5Make sure that the network module’s IP settings are configured properly (refer to Chapter 33 ). If these steps fail to correct the problem, contact the distributor.

37.11 Ethernet Port

Use the following commands if the Ethernet port connection repeatedly goes down without any logical explanation.

37.11.1Ethernet Device Driver Test Command

Syntax:

192.168.1.1 edd> test <ip>

where

<ip> = The IP address of the device that you want the Ethernet port to continuously ping. Use 0.0.0.0 to stop the test.

The test command sets the network module’s Ethernet port to ping the specified IP address every ten seconds. If there is no ping response after the timeout period expires (see the set timeout command), the IES-1000 performs a physical reset on the network module’s Ethernet port.

37.11.2Ethernet Device Driver Set Timeout Command

Syntax:

192.168.1.1 edd> set timeout <# of minutes>

where

<# of minutes> = The number of minutes you want the IES-1000 to wait for a response to a test ping. The default number of minutes is 30 and the minimum is 1.

The set timeout command sets how long the IES-1000 is to wait for a response to a test ping before performing a physical reset on the network module’s Ethernet port.

Troubleshooting

37-5