Nortel Networks PO937240 02 manual

Contents

Main Page Contents Page Page Page Page Page Page Page Figures Page Tab le s Page Preface Before you begin Emergency 911 Dialing Text conventions Acronyms ClearDisplay font Related publications Page Chapter 1 Introduction Unified Manager Telephone types Telephone installation Page Page Name a telephone or a line Extension numbers Line assignment Prime line Private line Target line Overflow call routing Telephone buttons One-line and two-line displays Buttons under the display Page Page Chapter 2 Answer calls Ring types Distinctive Line Ring Call Ringing Call Answering Line buttons What line indicators mean Information about a call on the display Call Information for a specific call View Call Information before or after answering View Call Information for a call on hold Make Call Display information appear automatically at a telephone Change which call information appears first Priority Call Answer calls at a prime telephone Central answering position (CAP) module Customize your CAP module Monitor telephones with the CAP module Release button Pick up a call ringing at another telephone Directed Pickup Group Pickup Change a telephones pickup group Trunk Answer Answer buttons Listen to a call as a group Page Chapter 3 Make a call Page Line pools Use a line pool to make a call Program a line pool feature code Line buttons Select how you dial your calls Standard dial Automatic dial Pre-dial Receive a busy signal on an internal call Priority Call Program a telephone to make priority calls Make a priority call Ring Again Turn on Ring Again Cancel Ring Again Message Create a Conference Call Disconnect one party Separate holding of two calls Put a conference on hold Split a conference Leave a conference call Page Chapter 4 Time-saving features Autodial Select a line for Autodial Use intercom as the line for Autodial Last Number Redial Prevent Last Number Redial Speed Dial System Speed Dial codes Personal Speed Dial Saved Number Redial Save a number Dial a saved number Prevent Saved Number Redial Page Chapter 5 Handling calls Use Hold Retrieve a held call Hold automatically Listen on hold Transfer calls Transfer external calls Cancel a transfer Camp-on Call Park Park a call Retrieve a parked call Callback Page Chapter 6 Forward your calls Call Forward Cancel Call Forward Page Call Forward and voice mail Line Redirection Allow a telephone to redirect calls How Line Redirection is different from Call Forward Turn on Line Redirection Cancel Line Redirection Turn the redirect ring for a telephone on or off Page Chapter 7 Communicating in the office Page Make a page announcement Page Shortcuts Activate and deactivate the Page feature Create page zones Using Page with external equipment Messages Send a message Cancel a message you have sent Review your messages Reply to a message Reply to a message using an analog telephone connected to an ASM Remove items from your message list Remove items from your message list using an analog telephone connected to an ASM View messages you have sent Voice Call Make a Voice Call Mute Voice Call tones Answer a Voice Call using Handsfree Answerback Voice Call Deny Cancel Voice Call Deny Chapter 8 Track your incoming calls Call Log Call Log options Log a call manually Delete old log items View your Call Log View a Call Log item Erase log items Make a call using Call Log Create a password to your Call Log Change your Call Log password Delete an assigned password Program a telephone to log calls automatically Page Page Chapter 9 Customize your telephone Adjust the contrast on the display Change the language on the display Change the type of ring Adjust the Ring volume Button Inquiry Programming feature codes Erase a feature button Default button assignments Rules of default button assignment T7316 Button mapping T7316 and T7208 telephone button defaults M7324 Button mapping M7324(N) telephone button defaults T7100 telephone button defaults Move line buttons Hide the message or calls indication Restore the messages and calls indication Page Chapter 10 Hunt Groups Members of the group Distribution mode Chapter 11 Telephone features Moving telephones Hunt Groups Prevent calls from ringing at your telephone Use Do Not Disturb Turn Privacy on or off for a call Create a conference call by releasing privacy Make a call private Handsfree and Mute Answer calls without lifting the handset Make calls without lifting the handset Mute Handsfree Change a normal call to handsfree Change a handsfree call to a normal call Handsfree Change Handsfree for a telephone Hearing aid compatibility Call Duration Timer Accidental disconnect Disconnect supervision Time Background Music Cancel Background Music Chapter 12 System features ISDN Network name display Name and number blocking Use alternate or scheduled services Restriction service Ringing service Routing service Turning services on and off Turn services on and off using feature codes View active services from a two-line display telephone View active services from a one-line display telephone User passwords Registration password Log password Special telephones Direct dial Hotline Hotline bypass Make a telephone a hotline telephone Control telephone Set lock Auxiliary ringer Turn the auxiliary ringer on or off Host System dialing signals Link Prevent a telephone from using Link Pause Long Tones Pulse or tone dialing Pulse dialing for a call Access your system from an external location Direct Inward System Access (DISA) Class of Service (COS) Class of Service (COS) passwords Change your Class of Service Maintain security Remote access over the public network Tones Voice mail Service provider features Call Forward Cancel Call Forward Call the number where your calls are forwarded Automat ic Call Back Page Chapter 13 Hospitality Services Types of telephone set Common set Room set Hospitality Services (HS) admin set Alarm time (AL) feature Program the Alarm time feature Change or cancel an Alarm time Cancel an alarm Turn off an Alarm Hospitality Services admin alarm feature Room occupancy Programming the state of a room set Room condition Room condition from a room set Room condition with a Hospitality service admin set Hospitality passwords Desk admin password Room condition password Chapter 14 Portable telephone and handset features Portable telephones Portable telephone features Directed Call Pickup Group Pickup Wireless Portable Language Selection Wireless Call Forward No Answer enhancement Page Chapter 15 Troubleshooting Alarm codes Report and record alarm codes Test the telephone Test the telephone display Test the telephone buttons Test the speaker in the telephone handset Test the telephone headset Test the telephone speaker Test the power supply to a telephone Page Appendix A Feature Codes Page Page Page Features sorted by activation code Page Page Page Appendix B Common display prompts and error messages Page Page Page Index Symbols Numerics A B C D E F Page G H I L M N O P Q R S T U V W