98 Chapter 11 Telephone features

Mute Handsfree

1Press © to switch off the telephone microphone so that you can speak to a person in your office while you are on a handsfree call. The display reads Microphone Muted.

2Press the handsfree button to turn the microphone back on again and continue your handsfree call.

Change a normal call to handsfree

1Press the handsfree button.

2Hang up the handset.

Change a handsfree call to a normal call

To switch from handsfree, lift the handset.

Handsfree

The indicator next to the handsfree button is solid when you have Handsfree turned on. It flashes when you mute the microphone.

Wait for your caller to finish speaking before you speak. The microphone and speaker cannot both be on at the same time. Your caller’s voice can be cut off if you both speak at the same time. Interruptions such as a tapping pencil can be loud enough to turn on your microphone and cut off your caller’s speech.

To prevent an echo, keep the area around your telephone free of paper and other objects that can screen your microphone. Turn down the microphone’s volume (press the left end of while speaking) to prevent feedback. When you change the volume level, both the microphone and speaker volume adjust to prevent feedback problems.

Position the telephone so that any unavoidable local noise (such as an air conditioner) is behind it. This position limits the amount of background noise.

Note: In open office environments, use the handset when handsfree communication is not necessary or when you need privacy during a call. Another option is to use a headset.

Change Handsfree for a telephone

You can program the type of Handsfree used with each telephone or activate Handsfree Answerback.

You need to start a Unified Manager session to program this feature. For more information about programming using Unified Manager, see the Business Communications Manager Programming Operations Guide.

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Nortel Networks PO937240 02 Mute Handsfree, Change a normal call to handsfree, Change a handsfree call to a normal call