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Nortel Networks PO937240 02 Chapter Portable telephone and handset features, Portable telephones

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Chapter 14

Portable telephone and handset features

There are three portable telephones supported by Business Communications Manager: the Companion C3050 Etiquette, Companion C3060 Portable, and the Companion C3050 CT2Plus.

There are two portable handsets supported by Business Communications Manager: the DECT C4010 Handset, and the DECT C4020 Handset. These handsets have region-based availability. For more information about DECT, refer to the Business Communications Manager DECT Installation and Maintenance Guide.

Portable telephones

Your portable telephone communicates with Business Communications Manager using radio waves. The radio transceivers for the system are located in the base stations installed at your office. Each base station contains two radio transceivers and can handle two portable telephone calls at the same time.

Not only can you start a telephone conversation anywhere in the office, you can continue that conversation while you walk throughout the building. As you move from one part of your office to another, your call passes from one base station to the next.

If there is a decrease in voice quality while you are moving with a portable telephone, you may be moving out of range from your system base stations. There are three possible reasons for this:

•The base stations that cover the area you are moving into are busy or unable to pick up your call.

•Large pieces of furniture or movable partitions block the signal between you and the base station.

•You have moved out of the range covered by your system. (Retrace your steps until you are back in range.)

In rare instances, during a Message session, softkey display prompts on your portable may disappear. This is a normal condition and is improved by staying within range of a base station.

While you are moving within range, you may hear a slight clipping during a call. Clipping occurs as a call is handed off from one base station to the next.

Telephone Features Programming Guide

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Nortel Networks PO937240 02 manual Chapter Portable telephone and handset features, Portable telephones

Contents

Return Trademarks Copyright 2001 Nortel NetworksContents Chapter Make a call Chapter Time-saving features Chapter Communicating in the office Chapter Hunt Groups Chapter System features 101 Chapter Hospitality Services Appendix a Feature Codes Figures Figures P0937240 Tables Tables P0937240 Before you begin PrefaceText conventions Emergency 911 DialingAcronyms Related publications Preface P0937240 Unified Manager Chapter IntroductionTelephone types T7100, T7208, T7316, M7324 and M7324N telephones Telephone installationInstalling a T7316 telephone North America Mounting a T7316 telephone with a stand on the wall Extension numbers Name a telephone or a linePrime line Line assignmentPrivate line Target lineTelephone buttons Telephone buttonsButtons under the display One-line and two-line displaysProgram buttons Memory buttonsIntroduction P0937240 Ring types Chapter Answer callsDistinctive Line Ring Call RingingLine buttons What line indicators meanInformation about a call on the display Call AnsweringView Call Information before or after answering Call Information for a specific callView Call Information for a call on hold Answer calls at a prime telephone Priority CallChange which call information appears first Central answering position CAP module Monitor telephones with the CAP module Customize your CAP moduleRelease button Pick up a call ringing at another telephoneDirected Pickup Group PickupTrunk Answer Change a telephone’s pickup groupAnswer buttons Listen to a call as a group Cancel Group Listening Chapter Make a call Messages on page 71 and Turn on Ring Again on Use a line pool to make a call Line poolsSelect how you dial your calls Program a line pool feature codeStandard dial Automatic dialPre-dial Receive a busy signal on an internal callPriority Call Program a telephone to make priority callsTurn on Ring Again Ring AgainCreate a Conference Call Cancel Ring AgainMessage Disconnect one partyPut a conference on hold Separate holding of two callsLeave a conference call Split a conferenceMake a call P0937240 Autodial Chapter Time-saving featuresSelect a line for Autodial Use intercom as the line for Autodial Speed Dial Last Number RedialPrevent Last Number Redial Personal Speed Dial System Speed Dial codesSave a number Saved Number RedialPrevent Saved Number Redial Dial a saved numberHidden number No number saved Use Hold Chapter Handling callsRetrieve a held call Hold automaticallyHold a call exclusively Transfer callsCall Queuing Transfer external calls Cancel a transferCamp-on Call Park Retrieve a parked call Park a callCallback Handling calls P0937240 Chapter Forward your calls Cancel Call ForwardCall Forward Change the delay before a call is forwarded Change the automatic Call Forward settingsOverride Call Forward Change Call Forward no answerLine Redirection Call Forward and voice mailHow Line Redirection is different from Call Forward Allow a telephone to redirect callsTurn on Line Redirection Turn the redirect ring for a telephone on or off Cancel Line RedirectionOutgoing line you have selected as a destination.You cannot Make a page announcement Chapter Communicating in the officeShortcuts Create page zones Activate and deactivate the Page featureMessages Using Page with external equipmentSend a message Review your messages Cancel a message you have sentReply to a message Remove items from your message list View messages you have sent Voice Call Answer a Voice Call using Handsfree AnswerbackMake a Voice Call Mute Voice Call tonesVoice Call Deny Cancel Voice Call DenyCall Log Chapter Track your incoming callsCall Log options Delete old log items Log a call manuallyView your Call Log View a Call Log itemCreate a password to your Call Log Make a call using Call LogErase log items Delete an assigned password Change your Call Log passwordProgram a telephone to log calls automatically Line061 Ø227 Track your incoming calls P0937240 Chapter Customize your telephone Adjust the contrast on the displayChange the language on the display Button Inquiry Adjust the Ring volumeChange the type of ring Erase a feature button Programming feature codesRules of default button assignment Default button assignmentsT7316 Button mapping M7324 Button mapping T7316 and T7208 telephone button defaultsButton assignment on the M7324 telephone M7324N telephone button defaultsMove line buttons T7100 telephone button defaultsHide the message or calls indication Restore the messages and calls indicationCustomize your telephone P0937240 Chapter Hunt Groups Members of the group Distribution modeMoving telephones Chapter Telephone featuresHunt Groups Prevent calls from ringing at your telephoneTurn Privacy on or off for a call Cancel Do Not DisturbUse Do Not Disturb Stop callsCreate a conference call by releasing privacy Handsfree and MuteMake a call private Answer calls without lifting the handsetChange a normal call to handsfree Mute HandsfreeChange a handsfree call to a normal call HandsfreeHearing aid compatibility Call Duration TimerAccidental disconnect Disconnect supervisionBackground Music Cancel Background MusicNetwork name display Chapter System featuresName and number blocking Restriction service Use alternate or scheduled servicesRinging service Routing serviceView active services from a two-line display telephone Turn services on and off using feature codesList View active services from a one-line display telephoneRegistration password User passwordsLog password Special telephonesChange direct dial telephone assignments HotlineHotline bypass Make a telephone a hotline telephoneControl telephone Auxiliary ringerSet lock Change Set Lock programming for a telephonePrevent a telephone from using Link Host System dialing signalsLink PauseRun/Stop Pulse or tone dialingWait for Dial Tone Direct Inward System Access Disa Access your system from an external locationClass of Service COS Pulse dialing for a callClass of Service COS passwords Remote access over the public networkChange your Class of Service Maintain securityTones Voice mailCall the number where your calls are forwarded Service provider featuresCall Forward Automatic Call BackAutomatic Recall Hospitality Services HS admin set Chapter Hospitality ServicesTypes of telephone set Common setProgram the Alarm time feature Alarm time AL featureChange or cancel an Alarm time Cancel an alarm Hospitality Services admin alarm featureTurn off an Alarm Room condition Room occupancyProgramming the state of a room set Room condition from a room set Room condition with a Hospitality service admin setDesk admin password Hospitality passwordsRoom condition password Portable telephones Chapter Portable telephone and handset featuresFeatures available to a portable telephones in the system Portable telephone featuresWireless Call Forward No Answer enhancement Wireless Portable Language SelectionDirected Call Pickup Portable telephone and handset features P0937240 Alarm codes Chapter TroubleshootingReport and record alarm codes Test the telephoneTest the speaker in the telephone handset Test the telephone buttonsTest the telephone headset Test the telephone speakerTest the power supply to a telephone Troubleshooting P0937240 ≤‚⁄ Appendix a Feature Codes≤‡ﬂ ≤ﬂ⁄ ≤·⁄ Features sorted by activation code Feature Codes Features sorted by activation code ≤£‚· ≤·‡ You are receiving a call from extension Appendix B Common display prompts and error messagesYES no Block Only. Select an outgoing line Index SymbolsNumerics Cancel ClearedLINENAM DND transfer Feature code Use 74 Use Setname Inactive feature Line 061 waiting Line denied 36, 40 Line hung up Line in use No free lines No info to log Redir by Select a line 40 Select line out Select lines Send message? Unequipped line Unknown name Your list full