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Nortel Networks PO937240 02 manual Review your messages, Cancel a message you have sent

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72 Chapter 7 Communicating in the office

To send a message:

1Press ≤⁄.

2On a telephone with a two-line display, press ADD. (This step is not necessary on a telephone with a one-line display.)

3Enter the internal number of the person you want to send the message. The person’s display reads Message for you.

4On analog telephones connected to an ASM, the message waiting indicator is activated.

Cancel a message you have sent

To cancel a message:

1Press ≤£⁄. The display reads Cancel for:.

2Enter the internal number of the person you sent the message.

Review your messages

You can receive up to four messages from different telephones, including your message center. A single message from your message center can represent several messages.

On a telephone with a one-line display:

1Press ≤ﬂﬁ.

The display shows the first message.

2Press • or £ to move through your messages. On a telephone with a two-line display:

1Press MSG.

The display shows the first message you received.

2Press NEXT to move through your messages.

Reply to a message

You can call the person who sent a message, or your message center, while you are viewing the message.

If your reply to a message is forwarded or is answered at another telephone using the Call Pickup feature, the message remains on your telephone until you cancel it or contact the telephone that sent the message.

Press ‚ to reply to a message on a telephone with a one-line display.

P0937240 02

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Nortel Networks PO937240 02 manual Review your messages, Cancel a message you have sent, Reply to a message

Contents

Return Copyright 2001 Nortel Networks TrademarksContents Chapter Make a call Chapter Time-saving features Chapter Communicating in the office Chapter Hunt Groups Chapter System features 101 Chapter Hospitality Services Appendix a Feature Codes Figures Figures P0937240 Tables Tables P0937240 Preface Before you beginText conventions Emergency 911 DialingAcronyms Related publications Preface P0937240 Chapter Introduction Unified ManagerTelephone types Telephone installation T7100, T7208, T7316, M7324 and M7324N telephonesInstalling a T7316 telephone North America Mounting a T7316 telephone with a stand on the wall Name a telephone or a line Extension numbersLine assignment Prime linePrivate line Target lineTelephone buttons Telephone buttonsOne-line and two-line displays Buttons under the displayMemory buttons Program buttonsIntroduction P0937240 Chapter Answer calls Ring typesDistinctive Line Ring Call RingingWhat line indicators mean Line buttonsInformation about a call on the display Call AnsweringCall Information for a specific call View Call Information before or after answeringView Call Information for a call on hold Priority Call Answer calls at a prime telephoneChange which call information appears first Central answering position CAP module Customize your CAP module Monitor telephones with the CAP modulePick up a call ringing at another telephone Release buttonDirected Pickup Group PickupChange a telephone’s pickup group Trunk AnswerAnswer buttons Listen to a call as a group Cancel Group Listening Chapter Make a call Messages on page 71 and Turn on Ring Again on Line pools Use a line pool to make a callProgram a line pool feature code Select how you dial your callsStandard dial Automatic dialReceive a busy signal on an internal call Pre-dialPriority Call Program a telephone to make priority callsRing Again Turn on Ring AgainCancel Ring Again Create a Conference CallMessage Disconnect one partySeparate holding of two calls Put a conference on holdSplit a conference Leave a conference callMake a call P0937240 Chapter Time-saving features AutodialSelect a line for Autodial Use intercom as the line for Autodial Last Number Redial Speed DialPrevent Last Number Redial System Speed Dial codes Personal Speed DialSaved Number Redial Save a numberPrevent Saved Number Redial Dial a saved numberHidden number No number saved Chapter Handling calls Use HoldRetrieve a held call Hold automaticallyTransfer calls Hold a call exclusivelyCall Queuing Cancel a transfer Transfer external callsCamp-on Call Park Park a call Retrieve a parked callCallback Handling calls P0937240 Cancel Call Forward Chapter Forward your callsCall Forward Change the automatic Call Forward settings Change the delay before a call is forwardedOverride Call Forward Change Call Forward no answerCall Forward and voice mail Line RedirectionAllow a telephone to redirect calls How Line Redirection is different from Call ForwardTurn on Line Redirection Cancel Line Redirection Turn the redirect ring for a telephone on or offOutgoing line you have selected as a destination.You cannot Chapter Communicating in the office Make a page announcementShortcuts Activate and deactivate the Page feature Create page zonesUsing Page with external equipment MessagesSend a message Cancel a message you have sent Review your messagesReply to a message Remove items from your message list View messages you have sent Answer a Voice Call using Handsfree Answerback Voice CallMake a Voice Call Mute Voice Call tonesCancel Voice Call Deny Voice Call DenyChapter Track your incoming calls Call LogCall Log options Log a call manually Delete old log itemsView your Call Log View a Call Log itemMake a call using Call Log Create a password to your Call LogErase log items Change your Call Log password Delete an assigned passwordProgram a telephone to log calls automatically Line061 Ø227 Track your incoming calls P0937240 Adjust the contrast on the display Chapter Customize your telephoneChange the language on the display Adjust the Ring volume Button InquiryChange the type of ring Programming feature codes Erase a feature buttonDefault button assignments Rules of default button assignmentT7316 Button mapping T7316 and T7208 telephone button defaults M7324 Button mappingM7324N telephone button defaults Button assignment on the M7324 telephoneT7100 telephone button defaults Move line buttonsRestore the messages and calls indication Hide the message or calls indicationCustomize your telephone P0937240 Chapter Hunt Groups Distribution mode Members of the groupChapter Telephone features Moving telephonesHunt Groups Prevent calls from ringing at your telephoneCancel Do Not Disturb Turn Privacy on or off for a callUse Do Not Disturb Stop callsHandsfree and Mute Create a conference call by releasing privacyMake a call private Answer calls without lifting the handsetMute Handsfree Change a normal call to handsfreeChange a handsfree call to a normal call HandsfreeCall Duration Timer Hearing aid compatibilityAccidental disconnect Disconnect supervisionCancel Background Music Background MusicChapter System features Network name displayName and number blocking Use alternate or scheduled services Restriction serviceRinging service Routing serviceTurn services on and off using feature codes View active services from a two-line display telephoneView active services from a one-line display telephone ListUser passwords Registration passwordLog password Special telephonesHotline Change direct dial telephone assignmentsHotline bypass Make a telephone a hotline telephoneAuxiliary ringer Control telephoneSet lock Change Set Lock programming for a telephoneHost System dialing signals Prevent a telephone from using LinkLink PausePulse or tone dialing Run/StopWait for Dial Tone Access your system from an external location Direct Inward System Access DisaClass of Service COS Pulse dialing for a callRemote access over the public network Class of Service COS passwordsChange your Class of Service Maintain securityVoice mail TonesService provider features Call the number where your calls are forwardedCall Forward Automatic Call BackAutomatic Recall Chapter Hospitality Services Hospitality Services HS admin setTypes of telephone set Common setAlarm time AL feature Program the Alarm time featureChange or cancel an Alarm time Hospitality Services admin alarm feature Cancel an alarmTurn off an Alarm Room occupancy Room conditionProgramming the state of a room set Room condition with a Hospitality service admin set Room condition from a room setHospitality passwords Desk admin passwordRoom condition password Chapter Portable telephone and handset features Portable telephonesPortable telephone features Features available to a portable telephones in the systemWireless Portable Language Selection Wireless Call Forward No Answer enhancementDirected Call Pickup Portable telephone and handset features P0937240 Chapter Troubleshooting Alarm codesReport and record alarm codes Test the telephoneTest the telephone buttons Test the speaker in the telephone handsetTest the telephone headset Test the telephone speakerTest the power supply to a telephone Troubleshooting P0937240 Appendix a Feature Codes ≤‚⁄≤‡ﬂ ≤ﬂ⁄ ≤·⁄ Features sorted by activation code Feature Codes Features sorted by activation code ≤£‚· ≤·‡ Appendix B Common display prompts and error messages You are receiving a call from extensionYES no Block Only. Select an outgoing line Symbols IndexNumerics Cancel ClearedLINENAM DND transfer Feature code Use 74 Use Setname Inactive feature Line 061 waiting Line denied 36, 40 Line hung up Line in use No free lines No info to log Redir by Select a line 40 Select line out Select lines Send message? Unequipped line Unknown name Your list full