Voice mail, Tones | Nortel Networks PO937240 02 specification

112 Chapter 12 System features

3Wait for the system dial tone.

To use the system at a distance, you must use a telephone with tone dialing to call the system. Remote access is possible only on lines that your installer programs to auto-answer calls.

To use features on a remote system, press • followed by the feature code. When you are calling from within Business Communications Manager, press • instead of ≤.

In some conditions, you can experience lower volume levels when using the system from a distance.

Tones

You can hear some of the following tones when accessing Business Communications Manager from a distance. Table 8 shows the different types of tone and what they mean. See “Tones and what they mean” on page 112.

Table 8 Tones and what they mean

Tone	What it means

System dial tone	You can use the system from a distance.

Stuttered dial tone	Enter your COS password.

Busy tone	You have dialed a busy line pool access code. You hear system dial tone
	again after 5 seconds.

Fast busy tone	You have done one of the following:
	Entered an incorrect COS password. Your call disconnects after five
	seconds.
	Taken too long while entering a COS password. Your call disconnects after
	five seconds.
	Tried to use a line pool or feature not permitted by your Class of Service.
	You hear system dial tone again after five seconds.
	Dialed a number in the system which does not exist.Your call disconnects
	after five seconds.

Voice mail

If you subscribe to Voice Messaging, you can access that service through Business Communications Manager. A software keycode is required for Voice Messaging. Your installer programs your telephone to indicate when you have a voice message waiting on a specific line.

When you select an extension number from the Terminals & Sets programming level, a Mailbox Configuration button appears. Press the button to start a Voice Applications Manager session. The Mailbox configuration button allows you to access the Voice Applications Manager without having to exit Unified Manager. Add the mailbox and close the window to return to the Unified Manager. For more information about configuring a mailbox, see the Business Communications Manager Programming Operations Guide.

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Nortel Networks PO937240 02 manual Voice mail, Tones

Contents

Return Copyright 2001 Nortel Networks Trademarks Contents Chapter Make a call Chapter Time-saving features Chapter Communicating in the office Chapter Hunt Groups Chapter System features 101 Chapter Hospitality Services Appendix a Feature Codes Figures Figures P0937240 Tables Tables P0937240 Preface Before you beginText conventions Emergency 911 Dialing Acronyms Related publications Preface P0937240 Unified Manager Chapter IntroductionTelephone types Telephone installation T7100, T7208, T7316, M7324 and M7324N telephones Installing a T7316 telephone North America Mounting a T7316 telephone with a stand on the wall Name a telephone or a line Extension numbers Line assignment Prime linePrivate line Target line Telephone buttons Telephone buttons One-line and two-line displays Buttons under the display Memory buttons Program buttons Introduction P0937240 Chapter Answer calls Ring typesDistinctive Line Ring Call Ringing What line indicators mean Line buttonsInformation about a call on the display Call Answering View Call Information before or after answering Call Information for a specific callView Call Information for a call on hold Answer calls at a prime telephone Priority CallChange which call information appears first Central answering position CAP module Customize your CAP module Monitor telephones with the CAP module Pick up a call ringing at another telephone Release buttonDirected Pickup Group Pickup Trunk Answer Change a telephone’s pickup groupAnswer buttons Listen to a call as a group Cancel Group Listening Chapter Make a call Messages on page 71 and Turn on Ring Again on Line pools Use a line pool to make a call Program a line pool feature code Select how you dial your callsStandard dial Automatic dial Receive a busy signal on an internal call Pre-dialPriority Call Program a telephone to make priority calls Ring Again Turn on Ring Again Cancel Ring Again Create a Conference CallMessage Disconnect one party Separate holding of two calls Put a conference on hold Split a conference Leave a conference call Make a call P0937240 Autodial Chapter Time-saving featuresSelect a line for Autodial Use intercom as the line for Autodial Speed Dial Last Number RedialPrevent Last Number Redial System Speed Dial codes Personal Speed Dial Saved Number Redial Save a numberPrevent Saved Number Redial Dial a saved number Hidden number No number saved Chapter Handling calls Use HoldRetrieve a held call Hold automatically Hold a call exclusively Transfer callsCall Queuing Cancel a transfer Transfer external calls Camp-on Call Park Park a call Retrieve a parked call Callback Handling calls P0937240 Chapter Forward your calls Cancel Call ForwardCall Forward Change the automatic Call Forward settings Change the delay before a call is forwardedOverride Call Forward Change Call Forward no answer Call Forward and voice mail Line Redirection How Line Redirection is different from Call Forward Allow a telephone to redirect callsTurn on Line Redirection Cancel Line Redirection Turn the redirect ring for a telephone on or off Outgoing line you have selected as a destination.You cannot Make a page announcement Chapter Communicating in the officeShortcuts Activate and deactivate the Page feature Create page zones Messages Using Page with external equipmentSend a message Review your messages Cancel a message you have sentReply to a message Remove items from your message list View messages you have sent Answer a Voice Call using Handsfree Answerback Voice CallMake a Voice Call Mute Voice Call tones Cancel Voice Call Deny Voice Call Deny Call Log Chapter Track your incoming callsCall Log options Log a call manually Delete old log itemsView your Call Log View a Call Log item Create a password to your Call Log Make a call using Call LogErase log items Delete an assigned password Change your Call Log passwordProgram a telephone to log calls automatically Line061 Ø227 Track your incoming calls P0937240 Chapter Customize your telephone Adjust the contrast on the displayChange the language on the display Button Inquiry Adjust the Ring volumeChange the type of ring Programming feature codes Erase a feature button Default button assignments Rules of default button assignment T7316 Button mapping T7316 and T7208 telephone button defaults M7324 Button mapping M7324N telephone button defaults Button assignment on the M7324 telephone T7100 telephone button defaults Move line buttons Restore the messages and calls indication Hide the message or calls indication Customize your telephone P0937240 Chapter Hunt Groups Distribution mode Members of the group Chapter Telephone features Moving telephonesHunt Groups Prevent calls from ringing at your telephone Cancel Do Not Disturb Turn Privacy on or off for a callUse Do Not Disturb Stop calls Handsfree and Mute Create a conference call by releasing privacyMake a call private Answer calls without lifting the handset Mute Handsfree Change a normal call to handsfreeChange a handsfree call to a normal call Handsfree Call Duration Timer Hearing aid compatibilityAccidental disconnect Disconnect supervision Cancel Background Music Background Music Network name display Chapter System featuresName and number blocking Use alternate or scheduled services Restriction serviceRinging service Routing service Turn services on and off using feature codes View active services from a two-line display telephone View active services from a one-line display telephone List User passwords Registration passwordLog password Special telephones Hotline Change direct dial telephone assignmentsHotline bypass Make a telephone a hotline telephone Auxiliary ringer Control telephoneSet lock Change Set Lock programming for a telephone Host System dialing signals Prevent a telephone from using LinkLink Pause Run/Stop Pulse or tone dialingWait for Dial Tone Access your system from an external location Direct Inward System Access DisaClass of Service COS Pulse dialing for a call Remote access over the public network Class of Service COS passwordsChange your Class of Service Maintain security Voice mail Tones Service provider features Call the number where your calls are forwardedCall Forward Automatic Call Back Automatic Recall Chapter Hospitality Services Hospitality Services HS admin setTypes of telephone set Common set Program the Alarm time feature Alarm time AL featureChange or cancel an Alarm time Cancel an alarm Hospitality Services admin alarm featureTurn off an Alarm Room condition Room occupancyProgramming the state of a room set Room condition with a Hospitality service admin set Room condition from a room set Desk admin password Hospitality passwordsRoom condition password Chapter Portable telephone and handset features Portable telephones Portable telephone features Features available to a portable telephones in the system Wireless Call Forward No Answer enhancement Wireless Portable Language SelectionDirected Call Pickup Portable telephone and handset features P0937240 Chapter Troubleshooting Alarm codesReport and record alarm codes Test the telephone Test the telephone buttons Test the speaker in the telephone handsetTest the telephone headset Test the telephone speaker Test the power supply to a telephone Troubleshooting P0937240 Appendix a Feature Codes ≤‚⁄ ≤‡ﬂ ≤ﬂ⁄ ≤·⁄ Features sorted by activation code Feature Codes Features sorted by activation code ≤£‚· ≤·‡ Appendix B Common display prompts and error messages You are receiving a call from extension YES no Block Only. Select an outgoing line Index SymbolsNumerics Cancel ClearedLINENAM DND transfer Feature code Use 74 Use Setname Inactive feature Line 061 waiting Line denied 36, 40 Line hung up Line in use No free lines No info to log Redir by Select a line 40 Select line out Select lines Send message? Unequipped line Unknown name Your list full