Nortel Networks PO937240 02 manual Remove items from your message list

Chapter 7 Communicating in the office 73

Press CALL to reply to a message on a telephone with a two-line display.

If you want to call your message center using a line different from the programmed line, exit your message list and dial the message center telephone number using normal dialing methods.

Reply to a message using an analog telephone connected to an ASM

On an analog telephone connected to an ASM, press û¥ßÞ. The system automatically retrieves and connects the user to the oldest message sender. (The message can originate from either the assigned direct-dial telephone or the internal voice mail system.)

If the analog telephone has the Message Reply Enhancement feature set to Yes, and the sender is the assigned direct-dial telephone, the message waiting indicator turns off automatically after answering the reply call, no matter from where the call is answered.

For analog telephones connected to an ASM, using the Message Waiting Reply feature (û¥ßÞ), retrieves only internal messages sent to the user.

Analog telephones connected to an ASM cannot retrieve external messages by using the Message Waiting Reply feature (û¥ßÞ). For external messages, users must call back the external voice mail center to retrieve their messages. When this happens, the message waiting indicator on the analog telephone is turned off automatically.

If Voice Messaging is not installed on your system, only the assigned direct-dial telephone can send messages to an analog telephone connected to an ASM using ≤⁄. The analog telephone can in turn enter a single digit access code to reach the assigned direct-dial telephone and retrieve messages.

If the assigned direct-dial telephone of an analog telephone connected to an ASM changes, messages sent by the previous assigned direct-dial telephone remain in the incoming message list of the analog telephone until you retrieve them.

Remove items from your message list

You can erase a message while you are viewing it in your message list. If the message is from your message center, this action only erases the message notification at your telephone. To erase the message at your message center, refer to your message center documentation.

To remove items from your message list on a telephone with a one-line display, press ≥.

To remove items from your message list on a telephone with a two-line display, press ERASE.

Remove items from your message list using an analog telephone connected to an ASM

To remove both internal and external messages on an analog telephone connected to an ASM, press û£ßÞto invoke the Cancel Message Waiting feature.

Telephone Features Programming Guide