30 Chapter 2 Answer calls

Call Answering

When more than one call rings at a telephone, the user lifts the handset and automatically answers the call with the highest priority.

Note: External calls have a higher priority than internal calls.

You cannot press ≤•fl to change the ring type on a telephone when the Distinctive Line Ring feature is in service.

For more information about the Distinctive Line Ring feature, refer to the Business Communications Manager Programming Operations Guide.

Line buttons

For each line assigned to your telephone, you have one line button. Press the flashing line button to select the line you want to answer. Having several line buttons gives you immediate access to more than one line.

The T7100 telephone has two intercom paths, instead of line buttons, to answer calls. You can assign two lines to each T7100 telephone. You can press to switch between two calls, one active and one on hold.

What line indicators mean

Flashing on and off for equal lengths of time

Flashing on and off more quickly

Flashing on for longer than off

On, but not flashing

Off

There is an incoming call on the line.

You have placed a call on hold.

A person has put a call on hold on that line.

You are connected to the call on that line or the line is in use.

The line is free.

Information about a call on the display

If you subscribe to Call Display services from your local telephone company, one line of information about an external caller appears on the display after you answer a call. Depending on the setting and the external information available, either the caller name or telephone number appears on the display. When you transfer an external call to another telephone in your system, the same information appears on the recipient’s telephone display.

Depending on the services you subscribe to, Call Display information can contain up to three parts:

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Nortel Networks PO937240 02 manual Line buttons, Information about a call on the display, What line indicators mean