Chapter 2 Answer calls 35

The indicator is on when the telephone has:

an active call

Do Not Disturb turned on

The indicator is off when a telephone has:

no active call

a call on hold and no other active call

Release button

Press ®to end a call.You do not have to put the handset down. ® also ends feature programming.

While you are on a call, do not press ® to end a feature you are using. If you do, you disconnect the call. Use instead.

Pick up a call ringing at another telephone

You can answer a call ringing at another telephone by using Directed Pickup or Group Pickup.

Directed Pickup

You can answer any telephone that is ringing in your system.

1Press ≤ ‡fl.

2Enter the internal number of the ringing telephone. You cannot use Call Pickup to answer private lines.

Answer the telephone that has a flashing indicator for the call, or use Trunk Answer. You can answer a call that is transferred to an intercom button on another telephone. When the auxiliary ringer is ringing, but the call is not ringing at a telephone, you cannot answer the call using Directed Pickup.

Note: Directed Pickup can retrieve calls that are ringing on an Answer extension. Although you can enter the extension number of the telephone you hear ringing, it is possible the calls you are answering are from another telephone.

Group Pickup

Your system can support nine pickup groups. As a member of a pickup group, you can pick up a call that is ringing at any telephone in your pickup group.

Press ≤‡fi to pick up.

Telephone Features Programming Guide

Page 35
Image 35
Nortel Networks PO937240 02 Pick up a call ringing at another telephone, Release button, Directed Pickup, Group Pickup