64 Chapter 6 Forward your calls
Override Call Forward
When you call a person who has Call Forward to your extension, your call rings at that person’s telephone.
Change the automatic Call Forward settings
The Call Forward feature allows for programming of calls not answered or when the line is busy. You can define the number of times the telephone rings before call forwarding occurs. Program this feature by starting a Unified Manager session.
Change Call Forward no answer
The Call Forward no answer feature redirects calls to another telephone in your system.
Line Redirection takes priority over Call Forward no answer.
For more information about changing Call Forward no answer using Unified Manager, see the Business Communications Manager Programming Operations Guide.
Change the delay before a call is forwarded
You can assign the number of times that an incoming call rings at your telephone before the system forwards the call. To estimate the delay time in seconds, multiply the number of rings by six. For more information see the Business Communications Manager Programming Operations Guide.
Call Forward on busy
The Call Forward on busy feature redirects calls to another telephone on your system when you are busy on a call, or when you have Do Not Disturb activated at your telephone. For more information about changing Call Forward on busy using Unified Manager, see the Business Communications Manager Programming Operations Guide.
Line Redirection takes priority over Call Forward on busy. The Call Forward feature or Call Forward programming do not affect calls redirected by Line Redirection.
Telephones that have Call Forward on busy active can receive priority calls. If you are busy on a target line call, another call to that target line redirects to the prime telephone for that target line.
DND on Busy
When you are busy on a call and a second call comes in, your telephone alerts you to the second call with a light ring. If you find this second call and ring is disruptive, you can prevent a second call by assigning Do Not Disturb (DND) on Busy to your extension.
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