Chapter 12 System features 111
Class of Service (COS) passwords
Class of Service passwords permit controlled access to a system’s resources both by internal and remote users. When you enter a Class of Service password at a telephone, the restriction filters related with your Class of Service password apply, instead of the normal restriction filters. In the same way, when a remote user enters a Class of Service password on an incoming
Users must memorize their COS passwords instead of writing the password down. Delete an employees’ COS passwords when they leave the company. Normally, each user has a separate password. However, several users can share a password or one user can have several passwords.
Change your Class of Service
Enter a Class of Service password when you want to make a call normally restricted on a line or telephone.
To change the restriction filters on a line or telephone:
1Press ≤fl°.
2Enter the
COS passwords allow you to define individual passwords and determine the restriction filters, and remote package related with each.
Maintain security
To maintain the security of your system, the following practices are recommended:
•Warn a person to whom you give the remote access number, to keep the number confidential.
•Change Class of Service passwords often.
•Warn a person to whom you give a Class of Service password, to remember the password and not to write it down.
•Delete the Class of Service password of a person who leaves your company.
Warning: Remote users can make long distance calls.
Remember that a remote user can make long distance calls that are charged to your company. They can also access line pools and make page announcements in your office.
Remote access over the public network
1Dial the system remote access number.
2When you hear a stuttered dial tone, enter your COS password.
Telephone Features Programming Guide
