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Nortel Networks
PO937240 02
manual
Preface P0937240
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Troubleshooting
Install
Host System dialing signals
Password
Default button assignments
Call Duration Timer
Symbols
What line indicators mean
Adjust the Ring volume
Chapter Hospitality Services
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Preface
P0937240 02
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Contents
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Copyright 2001 Nortel Networks
Trademarks
Contents
Chapter Make a call
Chapter Time-saving features
Chapter Communicating in the office
Chapter Hunt Groups
Chapter System features 101
Chapter Hospitality Services
Appendix a Feature Codes
Figures
Figures P0937240
Tables
Tables P0937240
Text conventions
Preface
Before you begin
Emergency 911 Dialing
Acronyms
Related publications
Preface P0937240
Chapter Introduction
Unified Manager
Telephone types
Telephone installation
T7100, T7208, T7316, M7324 and M7324N telephones
Installing a T7316 telephone North America
Mounting a T7316 telephone with a stand on the wall
Name a telephone or a line
Extension numbers
Private line
Line assignment
Prime line
Target line
Telephone buttons
Telephone buttons
One-line and two-line displays
Buttons under the display
Memory buttons
Program buttons
Introduction P0937240
Distinctive Line Ring
Chapter Answer calls
Ring types
Call Ringing
Information about a call on the display
What line indicators mean
Line buttons
Call Answering
Call Information for a specific call
View Call Information before or after answering
View Call Information for a call on hold
Priority Call
Answer calls at a prime telephone
Change which call information appears first
Central answering position CAP module
Customize your CAP module
Monitor telephones with the CAP module
Directed Pickup
Pick up a call ringing at another telephone
Release button
Group Pickup
Change a telephone’s pickup group
Trunk Answer
Answer buttons
Listen to a call as a group
Cancel Group Listening
Chapter Make a call
Messages on page 71 and Turn on Ring Again on
Line pools
Use a line pool to make a call
Standard dial
Program a line pool feature code
Select how you dial your calls
Automatic dial
Priority Call
Receive a busy signal on an internal call
Pre-dial
Program a telephone to make priority calls
Ring Again
Turn on Ring Again
Message
Cancel Ring Again
Create a Conference Call
Disconnect one party
Separate holding of two calls
Put a conference on hold
Split a conference
Leave a conference call
Make a call P0937240
Chapter Time-saving features
Autodial
Select a line for Autodial
Use intercom as the line for Autodial
Last Number Redial
Speed Dial
Prevent Last Number Redial
System Speed Dial codes
Personal Speed Dial
Prevent Saved Number Redial
Saved Number Redial
Save a number
Dial a saved number
Hidden number No number saved
Retrieve a held call
Chapter Handling calls
Use Hold
Hold automatically
Transfer calls
Hold a call exclusively
Call Queuing
Cancel a transfer
Transfer external calls
Camp-on
Call Park
Park a call
Retrieve a parked call
Callback
Handling calls P0937240
Cancel Call Forward
Chapter Forward your calls
Call Forward
Override Call Forward
Change the automatic Call Forward settings
Change the delay before a call is forwarded
Change Call Forward no answer
Call Forward and voice mail
Line Redirection
Allow a telephone to redirect calls
How Line Redirection is different from Call Forward
Turn on Line Redirection
Cancel Line Redirection
Turn the redirect ring for a telephone on or off
Outgoing line you have selected as a destination.You cannot
Chapter Communicating in the office
Make a page announcement
Shortcuts
Activate and deactivate the Page feature
Create page zones
Using Page with external equipment
Messages
Send a message
Cancel a message you have sent
Review your messages
Reply to a message
Remove items from your message list
View messages you have sent
Make a Voice Call
Answer a Voice Call using Handsfree Answerback
Voice Call
Mute Voice Call tones
Cancel Voice Call Deny
Voice Call Deny
Chapter Track your incoming calls
Call Log
Call Log options
View your Call Log
Log a call manually
Delete old log items
View a Call Log item
Make a call using Call Log
Create a password to your Call Log
Erase log items
Change your Call Log password
Delete an assigned password
Program a telephone to log calls automatically
Line061 Ø227
Track your incoming calls P0937240
Adjust the contrast on the display
Chapter Customize your telephone
Change the language on the display
Adjust the Ring volume
Button Inquiry
Change the type of ring
Programming feature codes
Erase a feature button
Default button assignments
Rules of default button assignment
T7316 Button mapping
T7316 and T7208 telephone button defaults
M7324 Button mapping
M7324N telephone button defaults
Button assignment on the M7324 telephone
T7100 telephone button defaults
Move line buttons
Restore the messages and calls indication
Hide the message or calls indication
Customize your telephone P0937240
Chapter Hunt Groups
Distribution mode
Members of the group
Hunt Groups
Chapter Telephone features
Moving telephones
Prevent calls from ringing at your telephone
Use Do Not Disturb
Cancel Do Not Disturb
Turn Privacy on or off for a call
Stop calls
Make a call private
Handsfree and Mute
Create a conference call by releasing privacy
Answer calls without lifting the handset
Change a handsfree call to a normal call
Mute Handsfree
Change a normal call to handsfree
Handsfree
Accidental disconnect
Call Duration Timer
Hearing aid compatibility
Disconnect supervision
Cancel Background Music
Background Music
Chapter System features
Network name display
Name and number blocking
Ringing service
Use alternate or scheduled services
Restriction service
Routing service
Turn services on and off using feature codes
View active services from a two-line display telephone
View active services from a one-line display telephone
List
Log password
User passwords
Registration password
Special telephones
Hotline bypass
Hotline
Change direct dial telephone assignments
Make a telephone a hotline telephone
Set lock
Auxiliary ringer
Control telephone
Change Set Lock programming for a telephone
Link
Host System dialing signals
Prevent a telephone from using Link
Pause
Pulse or tone dialing
Run/Stop
Wait for Dial Tone
Class of Service COS
Access your system from an external location
Direct Inward System Access Disa
Pulse dialing for a call
Change your Class of Service
Remote access over the public network
Class of Service COS passwords
Maintain security
Voice mail
Tones
Call Forward
Service provider features
Call the number where your calls are forwarded
Automatic Call Back
Automatic Recall
Types of telephone set
Chapter Hospitality Services
Hospitality Services HS admin set
Common set
Alarm time AL feature
Program the Alarm time feature
Change or cancel an Alarm time
Hospitality Services admin alarm feature
Cancel an alarm
Turn off an Alarm
Room occupancy
Room condition
Programming the state of a room set
Room condition with a Hospitality service admin set
Room condition from a room set
Hospitality passwords
Desk admin password
Room condition password
Chapter Portable telephone and handset features
Portable telephones
Portable telephone features
Features available to a portable telephones in the system
Wireless Portable Language Selection
Wireless Call Forward No Answer enhancement
Directed Call Pickup
Portable telephone and handset features P0937240
Report and record alarm codes
Chapter Troubleshooting
Alarm codes
Test the telephone
Test the telephone headset
Test the telephone buttons
Test the speaker in the telephone handset
Test the telephone speaker
Test the power supply to a telephone
Troubleshooting P0937240
Appendix a Feature Codes
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≤·⁄
Features sorted by activation code
Feature Codes Features sorted by activation code
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Appendix B Common display prompts and error messages
You are receiving a call from extension
YES no
Block
Only. Select an outgoing line
Symbols
Index
Numerics
Cancel
ClearedLINENAM
DND transfer
Feature code
Use 74 Use Setname Inactive feature
Line 061 waiting Line denied 36, 40 Line hung up Line in use
No free lines No info to log
Redir by
Select a line 40 Select line out Select lines Send message?
Unequipped line Unknown name
Your list full
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