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Nortel Networks PO937240 02 manual User passwords, Special telephones, Registration password

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Page 105

Chapter 12 System features 105

Direct-dial calls to a direct-dial telephone ring at the extra dial telephone when you enter the Ringing service feature code (≤°‡⁄) at that direct dial telephone. The installer assigns the extra dial telephone. Note that only the extra dial telephone is activated, not the actual Ringing service (unless that direct-dial telephone is a control telephone).

Note: The system provides six service schedules: Night, Lunch, Evening, Sched 4, Sched 5, and Sched 6.Your installer can change these names to meet your business requirements.

User passwords

User passwords prevent unauthorized or accidental changes to your system. There are two types of user password: Registration and Call Log.

Registration password

The Registration password controls the registration of companion portables to the Business Communications Manager system. For more information see the Business Communications Manager Programming Operations Guide.

Log password

If a person does not remember their Call Log password, you can clear the previously assigned password in programming. The person can enter a new password from their telephone.

You need to start a Unified Manager session to program this feature. For more information about programming using Unified Manager, see the Business Communications Manager Programming Operations Guide.

Special telephones

You can dedicate telephones to serve special functions such as:

•Direct dial

•Hotline

•Control

Direct dial

You can reach the direct dial telephone by dialing a single digit. The direct dial telephone is normally in a central location, such as an attendant’s desk. You can have up to five direct dial telephones for your system. The direct dial telephone is normally the prime telephone or the central answering position (CAP).

Telephone Features Programming Guide

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Nortel Networks PO937240 02 manual User passwords, Special telephones, Registration password, Log password, Direct dial

Contents

Return Trademarks Copyright 2001 Nortel NetworksContents Chapter Make a call Chapter Time-saving features Chapter Communicating in the office Chapter Hunt Groups Chapter System features 101 Chapter Hospitality Services Appendix a Feature Codes Figures Figures P0937240 Tables Tables P0937240 Before you begin PrefaceText conventions Emergency 911 DialingAcronyms Related publications Preface P0937240 Chapter Introduction Unified ManagerTelephone types T7100, T7208, T7316, M7324 and M7324N telephones Telephone installationInstalling a T7316 telephone North America Mounting a T7316 telephone with a stand on the wall Extension numbers Name a telephone or a linePrime line Line assignmentPrivate line Target lineTelephone buttons Telephone buttonsButtons under the display One-line and two-line displaysProgram buttons Memory buttonsIntroduction P0937240 Ring types Chapter Answer callsDistinctive Line Ring Call RingingLine buttons What line indicators meanInformation about a call on the display Call AnsweringCall Information for a specific call View Call Information before or after answeringView Call Information for a call on hold Priority Call Answer calls at a prime telephoneChange which call information appears first Central answering position CAP module Monitor telephones with the CAP module Customize your CAP moduleRelease button Pick up a call ringing at another telephoneDirected Pickup Group PickupChange a telephone’s pickup group Trunk AnswerAnswer buttons Listen to a call as a group Cancel Group Listening Chapter Make a call Messages on page 71 and Turn on Ring Again on Use a line pool to make a call Line poolsSelect how you dial your calls Program a line pool feature codeStandard dial Automatic dialPre-dial Receive a busy signal on an internal callPriority Call Program a telephone to make priority callsTurn on Ring Again Ring AgainCreate a Conference Call Cancel Ring AgainMessage Disconnect one partyPut a conference on hold Separate holding of two callsLeave a conference call Split a conferenceMake a call P0937240 Chapter Time-saving features AutodialSelect a line for Autodial Use intercom as the line for Autodial Last Number Redial Speed DialPrevent Last Number Redial Personal Speed Dial System Speed Dial codesSave a number Saved Number RedialPrevent Saved Number Redial Dial a saved numberHidden number No number saved Use Hold Chapter Handling callsRetrieve a held call Hold automaticallyTransfer calls Hold a call exclusivelyCall Queuing Transfer external calls Cancel a transferCamp-on Call Park Retrieve a parked call Park a callCallback Handling calls P0937240 Cancel Call Forward Chapter Forward your callsCall Forward Change the delay before a call is forwarded Change the automatic Call Forward settingsOverride Call Forward Change Call Forward no answerLine Redirection Call Forward and voice mailAllow a telephone to redirect calls How Line Redirection is different from Call ForwardTurn on Line Redirection Turn the redirect ring for a telephone on or off Cancel Line RedirectionOutgoing line you have selected as a destination.You cannot Chapter Communicating in the office Make a page announcementShortcuts Create page zones Activate and deactivate the Page featureUsing Page with external equipment MessagesSend a message Cancel a message you have sent Review your messagesReply to a message Remove items from your message list View messages you have sent Voice Call Answer a Voice Call using Handsfree AnswerbackMake a Voice Call Mute Voice Call tonesVoice Call Deny Cancel Voice Call DenyChapter Track your incoming calls Call LogCall Log options Delete old log items Log a call manuallyView your Call Log View a Call Log itemMake a call using Call Log Create a password to your Call LogErase log items Change your Call Log password Delete an assigned passwordProgram a telephone to log calls automatically Line061 Ø227 Track your incoming calls P0937240 Adjust the contrast on the display Chapter Customize your telephoneChange the language on the display Adjust the Ring volume Button InquiryChange the type of ring Erase a feature button Programming feature codesRules of default button assignment Default button assignmentsT7316 Button mapping M7324 Button mapping T7316 and T7208 telephone button defaultsButton assignment on the M7324 telephone M7324N telephone button defaultsMove line buttons T7100 telephone button defaultsHide the message or calls indication Restore the messages and calls indicationCustomize your telephone P0937240 Chapter Hunt Groups Members of the group Distribution modeMoving telephones Chapter Telephone featuresHunt Groups Prevent calls from ringing at your telephoneTurn Privacy on or off for a call Cancel Do Not DisturbUse Do Not Disturb Stop callsCreate a conference call by releasing privacy Handsfree and MuteMake a call private Answer calls without lifting the handsetChange a normal call to handsfree Mute HandsfreeChange a handsfree call to a normal call HandsfreeHearing aid compatibility Call Duration TimerAccidental disconnect Disconnect supervisionBackground Music Cancel Background MusicChapter System features Network name displayName and number blocking Restriction service Use alternate or scheduled servicesRinging service Routing serviceView active services from a two-line display telephone Turn services on and off using feature codesList View active services from a one-line display telephoneRegistration password User passwordsLog password Special telephonesChange direct dial telephone assignments HotlineHotline bypass Make a telephone a hotline telephoneControl telephone Auxiliary ringerSet lock Change Set Lock programming for a telephonePrevent a telephone from using Link Host System dialing signalsLink PausePulse or tone dialing Run/StopWait for Dial Tone Direct Inward System Access Disa Access your system from an external locationClass of Service COS Pulse dialing for a callClass of Service COS passwords Remote access over the public networkChange your Class of Service Maintain securityTones Voice mailCall the number where your calls are forwarded Service provider featuresCall Forward Automatic Call BackAutomatic Recall Hospitality Services HS admin set Chapter Hospitality ServicesTypes of telephone set Common setAlarm time AL feature Program the Alarm time featureChange or cancel an Alarm time Hospitality Services admin alarm feature Cancel an alarmTurn off an Alarm Room occupancy Room conditionProgramming the state of a room set Room condition from a room set Room condition with a Hospitality service admin setHospitality passwords Desk admin passwordRoom condition password Portable telephones Chapter Portable telephone and handset featuresFeatures available to a portable telephones in the system Portable telephone featuresWireless Portable Language Selection Wireless Call Forward No Answer enhancementDirected Call Pickup Portable telephone and handset features P0937240 Alarm codes Chapter TroubleshootingReport and record alarm codes Test the telephoneTest the speaker in the telephone handset Test the telephone buttonsTest the telephone headset Test the telephone speakerTest the power supply to a telephone Troubleshooting P0937240 ≤‚⁄ Appendix a Feature Codes≤‡ﬂ ≤ﬂ⁄ ≤·⁄ Features sorted by activation code Feature Codes Features sorted by activation code ≤£‚· ≤·‡ You are receiving a call from extension Appendix B Common display prompts and error messagesYES no Block Only. Select an outgoing line Symbols IndexNumerics Cancel ClearedLINENAM DND transfer Feature code Use 74 Use Setname Inactive feature Line 061 waiting Line denied 36, 40 Line hung up Line in use No free lines No info to log Redir by Select a line 40 Select line out Select lines Send message? Unequipped line Unknown name Your list full