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Bay Technical Associates 350 manual Bay Networks Customer Service, How to Get Help

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Bay Networks Customer Service

Using the BayStack 350 10/100 Autosense Switch

Bay Networks Customer Service

You can purchase a support contract from your Bay Networks distributor or authorized reseller, or directly from Bay Networks Services. For information about, or to purchase a Bay Networks service contract, either call your local Bay Networks ﬁeld sales ofﬁce or one of the following numbers:

Region	Telephone Number	Fax Number

United States and	1-800-2LANWAN; then enter Express	1-508-670-8766
Canada	Routing Code (ERC) 290, when prompted,
	to purchase or renew a service contract
	1-508-436-8880 (direct)
Europe	33-4-92-96-69-66	33-4-92-96-69-96
Asia/Paciﬁc	61-2-9927-8888	61-2-9927-8899
Latin America	561-988-7661	561-988-7550

How to Get Help

If you purchased a service contract for your Bay Networks product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller for assistance.

If you purchased a Bay Networks service program, call one of the following Bay Networks Technical Solutions Centers:

Technical Solutions Center	Telephone Number	Fax Number
Billerica, MA	1-800-2LANWAN	508-670-8765
Santa Clara, CA	1-800-2LANWAN	408-495-1188
Valbonne, France	33-4-92-96-69-68	33-4-92-96-69-98
Sydney, Australia	61-2-9927-8800	61-2-9927-8811
Tokyo, Japan	81-3-5402-0180	81-3-5402-0173

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893-00992-B

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Bay Technical Associates 350 manual Bay Networks Customer Service, How to Get Help

Contents

Using the BayStack 350 10/100 Autosense Switch Part No. 893-00992-B JuneFederal Communications Commission FCC Statement TrademarksStatement of Conditions EN 55 022 Declaration of ConformanceVoluntary Control Council for Interference VCCI Statement 893-00992-BPage Preface ContentsSafety Messages ChapterChapter InstallationUsing the Console Interface ChapterModem Requirements Chapter TroubleshootingConnectors and Pin Assignments Appendix AAppendix C Switch Default Settings Appendix D Sample BootP Conﬁguration FileIndex Page Figures Port Statistics screen Tables Page Preface AudienceOrganization Conventions Special Message FormatsUse of Enter, Type, and Press Ordering Bay Networks Publications Other ConventionsBay Networks Customer Service How to Get HelpFor More Information PrefacePage Safety Alert Message Format Symbol Meaning English, German, French, Spanish, Italian, JapaneseVorsicht Dieser Sicherheitshinweis macht den Benutzer auf Maßnahmen oder Bedingungen aufmerksam, die die Verletzung von Personen zur Folge haben können Safety Alert Messages Used in This Guide Class A ProductAccumulated Weight Wall Mount PageAccumulated Weight Shelf or Table Mount Hazardous Electrical Current Stacking Units in a Rack Hazardous Light Source Turning Off Power to the Unit Reset to Default Settings Command Choosing a Baud Rate Changing Passwords Interrupting a Software Download Removing the Top Cover Chapter Getting Started OverviewHardware BayStack 350 Switch Components Getting Started Front and back panel componentsFeatures Cooling FansSNMP agent support for the following Management Information Bases MIBs BootP Automatic IP Conﬁguration Flash Memory StorageConﬁguration and Switch Management Network ConﬁgurationSNMP MIB Support Connecting Power Workgroups Figure 1-3. BayStack 350 switches for power workgroupsDesktop/Segment Switch Figure 1-4. BayStack 350 switch as a desktop/segment switchCreating VLAN Workgroups Virtual LANs1-10 Quick Start Quick Start to Installing the BayStack 350 Switch Figure 1-6. Installation ﬂowchartQuick Start to Managing the BayStack 350 Switch Service Port InterfaceSNMP Management Applications Chapter Installation Required Tools and MaterialsOverview Package Contents Figure 2-1. Package contentsSite Preparation HardwareSoftware EnvironmentInstalling the BayStack 350 Switch Surface MountingAttaching the Mounting Bracket 1. Locate the rack-mounting holes on each side of the switch FigureInstalling on a Tabletop or Shelf Figure 2-3. Attaching the rubber footpadsWall Mounting Before You BeginWall Mounting the Switch To mount the BayStack 350 switch on a wall, follow these stepsRack Mounting 2. Locate the rack-mounting holes on each side of the switch FigureFigure 2-6. Installing the BayStack 350 switch in a 19-inch rack 611FAConnecting Port Cables RJ-45 Port Cables100BASE-FX Port Cables Figure 2-8. Connecting 100BASE-FX port cablesConnecting Power Verifying the Installation Table 2-1. Power-up sequenceFigure 2-9. Observing LEDs to verify proper operation Page Chapter Using the Console Interface Console InterfaceOverview Service Port Cabling Console Terminal RequirementsModem Requirements Accessing the CI Menus and Screens Connecting to the BayStack 350 Switch Service PortUsing the CI Menus and Screens Navigating the CI Menus and ScreensScreen Fields and Descriptions Figure 3-1. Map of console interface screensMain Menu Table 3-1 describes the CI main menu commands Using the Console InterfaceConsole interface main menu commands Using the BayStack 350 10/100 Autosense Switch Table 3-1. Console interface main menu commands continuedIP Conﬁguration Figure 3-3. IP Conﬁguration screenTable 3-2. IP Conﬁguration screen ﬁelds Using the BayStack 350 10/100 Autosense SwitchTable 3-2 describes the IP Conﬁguration screen ﬁelds 3-10Choosing a BootP Request Mode BootP When NeededBootP Always BootP DisabledBootP or Last Address Figure 3-4. SNMP Conﬁguration screen SNMP ConﬁgurationUsing the BayStack 350 10/100 Autosense Switch 3-14SNMP Conﬁguration screen ﬁelds Using the Console InterfaceTable 3-3 describes the SNMP Conﬁguration screen ﬁelds 3-15Figure 3-5. System Characteristics screen System CharacteristicsUsing the BayStack 350 10/100 Autosense Switch 3-16System Characteristics screen ﬁelds Table 3-4 describes the System Characteristics screen ﬁeldsUsing the Console Interface 3-17Figure 3-6. Switch Conﬁguration Menu Switch ConﬁgurationUsing the BayStack 350 10/100 Autosense Switch 3-18Switch Conﬁguration Menu commands Table 3-5 describes the Switch Conﬁguration Menu commandsUsing the Console Interface 3-19MAC Address Table Figure 3-7. MAC Address Table screenMAC Address Table screen ﬁelds Using the Console InterfaceTable 3-6 describes the MAC Address Table screen ﬁelds 3-21VLAN Conﬁguration Figure 3-8. VLAN Conﬁguration screenYou can create VLANs for one BayStack 350 switch, or you can create VLANs that span multiple switches. However, each switch that participates in the VLAN conﬁguration must be conﬁgured separately Figure 3-9. VLAN conﬁguration spanning multiple BayStack 350 switches Sample VLAN ConﬁgurationUsing the BayStack 350 10/100 Autosense Switch 3-24Using the Console Interface Figure 3-10. VLAN Conﬁguration screen for switch S13-25 Using the BayStack 350 10/100 Autosense Switch Figure 3-11. VLAN Conﬁguration screen for switch S23-26 Using the Console Interface Figure 3-12. VLAN Conﬁguration screen for switch S33-27 Port Conﬁguration Figure 3-13. Port Conﬁguration screenPort Conﬁguration screen ﬁelds Using the Console InterfaceTable 3-7 describes the Port Conﬁguration screen ﬁelds 3-29Rate Limiting Conﬁguration Figure 3-14. Rate Limiting Conﬁguration screenRate Limiting Conﬁguration screen ﬁelds Using the Console InterfaceTable 3-8 describes the Rate Limiting Conﬁguration screen ﬁelds 3-31Port Statistics Port Statistics screen ﬁelds Using the Console InterfaceTable 3-9 describes the Port Statistics screen ﬁelds 3-333-34 Using the BayStack 350 10/100 Autosense SwitchPort Statistics screen ﬁelds continued 1024-1518 bytesUsing the Console Interface Table 3-9. Port Statistics screen ﬁelds continued3-35 Figure 3-16. Clear Port Statistics screen Clear Port StatisticsUsing the BayStack 350 10/100 Autosense Switch Table 3-10. Clear Port Statistics screen ﬁeldFigure 3-17. Service Port Conﬁguration screen Service Port ConﬁgurationUsing the Console Interface Table 3-11. Service Port Conﬁguration screen ﬁeldsUsing the BayStack 350 10/100 Autosense Switch Table 3-11. Service Port Conﬁguration screen ﬁelds continued3-38 Table 3-12. Spanning Tree Conﬁguration Menu commands Spanning Tree ConﬁgurationUsing the Console Interface Figure 3-18. Spanning Tree Conﬁguration MenuFigure 3-19. Spanning Tree Port Conﬁguration screen Spanning Tree Port ConﬁgurationUsing the BayStack 350 10/100 Autosense Switch 3-40Spanning Tree Port Conﬁguration screen ﬁelds Using the Console InterfaceTable 3-13 describes the Spanning Tree Port Conﬁguration screen ﬁelds 3-41Figure 3-20. Spanning Tree Switch Settings screen Display Spanning Tree Switch SettingsUsing the BayStack 350 10/100 Autosense Switch 3-42Table 3-14. Spanning Tree Switch Settings parameters Table 3-14 describes the Spanning Tree Switch Settings parametersUsing the Console Interface 3-43Using the BayStack 350 10/100 Autosense Switch Table 3-14. Spanning Tree Switch Settings parameters continued3-44 TELNET Conﬁguration Using the BayStack 350 10/100 Autosense Switch Table 3-15. TELNET Conﬁguration screen ﬁelds3-46 Using the Console Interface Table 3-15. TELNET Conﬁguration screen ﬁelds continued3-47 Software Download pageLED Indications During the Download Process Table 3-17. LED indications during the software download process Display Event Log Excessive Bad Entries Write ThresholdReset Figure 3-26. Self-Test screen after resetting the switchReset to Default Settings Logout Page Chapter Troubleshooting Overview350F 10/100 Autosense Switch LED IndicationsUsing the BayStack 350 10/100 Autosense Switch 350T 10/100 Autosense SwitchTroubleshooting LED indicationsDiagnosing and Correcting the Problem Normal Power-up SequencePort Connection Problems Port InterfaceAutonegotiation Modes 1. Disable the autonegotiation feature at the connected station Environmental Physical DimensionsAppendix A Technical Speciﬁcations ElectricalNetwork Protocol and Standards Compatibility Safety Agency CertiﬁcationPerformance Speciﬁcations Data RateElectromagnetic Emissions Electromagnetic SusceptibilityTechnical Specifications Declaration of Conformity Using the BayStack 350 10/100 Autosense SwitchAppendix B Connectors and Pin Assignments RJ-45 10BASE-T/100BASE-TX Port ConnectorsMDI and MDI-X Devices RJ-45 port connector pin assignmentsTable B-1 BayStack 350 switch MDI-X to MDI Cable ConnectionsConnectors and Pin Assignments Figure B-2. MDI-X to MDI cable connectionsBayStack 350 switch MDI-X to MDI-X Cable ConnectionsUsing the BayStack 350 10/100 Autosense Switch Switch or hubDB-9 RS-232-D Service Port Connector 100BASE-FX Fiber Optic Port Connectors Figure B-5. 100BASE-FX multimode ﬁber optic port connectorAppendix C Switch Default Settings Factory default settings for the BayStack 350 switchTable C-1 Using the BayStack 350 10/100 Autosense Switch Appendix D Sample BootP Conﬁguration File Using the BayStack 350 10/100 Autosense Switch Index Index-2 Index-3 Index-4 Index-5