Chapter Troubleshooting | Bay Technical Associates 350 specs

Logout	3-55
Chapter 4
Troubleshooting
Overview	4-1
LED Indications	4-2
Diagnosing and Correcting the Problem	4-4
Normal Power-up Sequence	4-4
Port Connection Problems	4-5
Port Interface	4-5
Autonegotiation Modes	4-5
Appendix A
Technical Speciﬁcations
Environmental	A-1
Electrical	A-1
Physical Dimensions	A-1
Performance Speciﬁcations	A-2
Network Protocol and Standards Compatibility	A-2
Data Rate	A-2
Interface Options	A-2
Safety Agency Certiﬁcation	A-2
Electromagnetic Emissions	A-3
Electromagnetic Susceptibility	A-3
Declaration of Conformity	A-4
Appendix B
Connectors and Pin Assignments
RJ-45 (10BASE-T/100BASE-TX) Port Connectors	B-1
MDI and MDI-X Devices	B-2
MDI-X to MDI Cable Connections	B-3
MDI-X to MDI-X Cable Connections	B-4
DB-9 (RS-232-D) Service Port Connector	B-5
100BASE-FX Fiber Optic Port Connectors	B-6

viii	893-00992-B

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Bay Technical Associates 350 manual Chapter Troubleshooting

Contents

Using the BayStack 350 10/100 Autosense Switch Trademarks Statement of Conditions Voluntary Control Council for Interference Vcci Statement Page Contents Chapter Installation Connecting to the BayStack 350 Switch Service Port Chapter Troubleshooting Index Page Figures Figure B-1 Tables Page Organization PrefaceAudience Conventions Special Message FormatsUse of Enter, Type, and Press This section describes the conventions used in this guide Ordering Bay Networks Publications Other ConventionsThis guide uses the following typographical conventions Region Telephone Number Fax Number Technical Solutions Center Telephone Number Fax Number Bay Networks Customer ServiceHow to Get Help For More Information Page Safety Alert Message Format Xxii Copyright Safety Alert Messages Used in This GuideClass a Product Accumulated Weight Wall Mount Accumulated Weight Shelf or Table Mount Hazardous Electrical Current Stacking Units in a Rack Hazardous Light Source Turning Off Power to the Unit Reset to Default Settings Command Choosing a Baud Rate Changing Passwords Interrupting a Software Download Removing the Top Cover Hardware Chapter Getting StartedOverview BayStack 350 Switch Components Front and back panels Front and back panel components Icon/Label Description Features Cooling Fans Telnet BootP Automatic IP Conﬁguration Flash Memory Storage Snmp MIB Support Conﬁguration and Switch ManagementNetwork Conﬁguration Connecting Power Workgroups BayStack 350 switches for power workgroups Desktop/Segment Switch BayStack 350 switch as a desktop/segment switch Creating Vlan Workgroups Virtual LANs Quick Start Quick Start to Installing the BayStack 350 Switch Installation ﬂowchart Quick Start to Managing the BayStack 350 Switch Service Port Interface Snmp Management Applications To set Snmp traps, refer to Snmp Conﬁguration in Chapter Chapter Installation Required Tools and Materials Package Contents Site Preparation Hardware Software Environment Installing the BayStack 350 Switch Surface Mounting Attaching the Mounting Bracket Installing on a Tabletop or Shelf Wall Mounting Before You Begin Wall Mounting the Switch Rack Mounting Attaching the mounting brackets for a rack mount Installing the BayStack 350 switch in a 19-inch rack Connecting Port Cables RJ-45 Port Cables Connecting 100BASE-FX port cables 100BASE-FX Port Cables Connecting Power To connect the AC power cord, follow these steps Stage Description LED indication Verifying the InstallationPower-up sequence Page Chapter Using the Console Interface Console Interface Modem Requirements Service Port CablingConsole Terminal Requirements Baud Data bits No parity Stop bit Accessing the CI Menus and ScreensConnecting to the BayStack 350 Switch Service Port Using the CI Menus and Screens Navigating the CI Menus and Screens Screen Fields and Descriptions Map of console interface screens Main Menu Console interface main menu Describes the CI main menu commands Console interface main menu commands Command Description Reset to Default Settings Logout IP Conﬁguration IP Conﬁguration screen Describes the IP Conﬁguration screen ﬁelds IP Conﬁguration screen ﬁelds Choosing a BootP Request Mode BootP When Needed BootP Always BootP or Last Address Snmp Conﬁguration Snmp Conﬁguration screen Describes the Snmp Conﬁguration screen ﬁelds Snmp Conﬁguration screen ﬁelds System Characteristics System Characteristics screen Describes the System Characteristics screen ﬁelds System Characteristics screen ﬁelds Switch Conﬁguration Switch Conﬁguration Menu Describes the Switch Conﬁguration Menu commands Switch Conﬁguration Menu commands MAC Address Table MAC Address Table screen Field Description Aging Time Describes the MAC Address Table screen ﬁeldsMAC Address Table screen ﬁelds Vlan Conﬁguration Vlan Conﬁguration screen Using the Console Interface Sample Vlan Conﬁguration 10. Vlan Conﬁguration screen for switch S1 11. Vlan Conﬁguration screen for switch S2 12. Vlan Conﬁguration screen for switch S3 Port Conﬁguration 13. Port Conﬁguration screen Describes the Port Conﬁguration screen ﬁelds Port Conﬁguration screen ﬁeldsField Description Port Status Rate Limiting Conﬁguration 14. Rate Limiting Conﬁguration screen Describes the Rate Limiting Conﬁguration screen ﬁelds Rate Limiting Conﬁguration screen ﬁelds Port Statistics 15. Port Statistics screen Describes the Port Statistics screen ﬁelds Port Statistics screen ﬁelds Field Description Undersized Packets Oversized PacketsCollisions Single Collisions Late Collisions Field Description Flooded PacketsDeferred Packets Clear Port Statistics 10 describes the Clear Port Statistics screen ﬁeld10. Clear Port Statistics screen ﬁeld FieldDescription 11. Service Port Conﬁguration screen ﬁelds Service Port Conﬁguration11 describes the Service Port Conﬁguration screen ﬁelds Required for Both 12 describes the Spanning Tree Conﬁguration Menu commands 12. Spanning Tree Conﬁguration Menu commandsCommand Description Spanning Tree Conﬁguration Spanning Tree Port Conﬁguration 19. Spanning Tree Port Conﬁguration screen Spanning Tree Port Conﬁguration screen ﬁelds ParticipationPriority Path Cost Display Spanning Tree Switch Settings 20. Spanning Tree Switch Settings screen 14 describes the Spanning Tree Switch Settings parameters 14. Spanning Tree Switch Settings parameters Parameter Description Forward Delay DelayBridge Hello Bridge Telnet Conﬁguration 15 describes the Telnet Conﬁguration screen ﬁelds 15. Telnet Conﬁguration screen ﬁelds Mask Field Description Allowed SourceIP Address Software Download 22. Software Download screen LED Indications During the Download Process 16 describes the Software Download screen ﬁelds16. Software Download screen ﬁelds Tftp Server IP Address Start Tftp Load of New Image Phase Description LED Indications 17. LED indications during the software download process Display Event Log 23. Event Log screen Excessive Bad Entries Write Threshold Reset 26. Self-Test screen after resetting the switch Reset to Default Settings 28. Password prompt screen LogoutPage Chapter Troubleshooting LED Indications LED locations LED indications Diagnosing and Correcting the Problem Normal Power-up SequenceSymptom Probable Cause Corrective Action Corrective actions Autonegotiation Modes Port Connection ProblemsPort Interface Using the BayStack 350 10/100 Autosense Switch Physical Dimensions Appendix a Technical SpeciﬁcationsEnvironmental Electrical Safety Agency Certiﬁcation Performance SpeciﬁcationsNetwork Protocol and Standards Compatibility Data Rate Electromagnetic Emissions Electromagnetic Susceptibility Declaration of Conformity Appendix B Connectors and Pin Assignments RJ-45 10BASE-T/100BASE-TX Port Connectors MDI and MDI-X Devices Table B-1 RJ-45 port connector pin assignmentsPin Signal Description MDI-X to MDI Cable Connections Figure B-2. MDI-X to MDI cable connections MDI-X to MDI-X Cable Connections Figure B-3 MDI-X to MDI-X cable connections DB-9 RS-232-D Service Port Connector Table B-2. DB-9 service port connector pin assignments 100BASE-FX Fiber Optic Port Connectors Figure B-5 BASE-FX multimode ﬁber optic port connector Appendix C Switch Default Settings Field Default Setting Appears in This CI Screen Using the BayStack 350 10/100 Autosense Switch Appendix D Sample BootP Conﬁguration File 00-60-FD-00-00-00 Index Index-1 Index-2 Index-3 Index-4 Index-5