5250 REMOTE EMULATOR CARD
9. Troubleshooting
The 5250 Remote Emulator Card is designed for easy installation and reliable operation. However, as with all electronic equipment, difficulties can arise. This chapter is intended to help you diagnose and solve these problems.
When trouble does crop up, the cause frequently turns out to be host configuration, emulator configuration, or modem settings. The devices emulated by the 5250 Remote Emulator Card must be recognized by the host, so make certain the configuration of the emulation software matches that of the host. Make sure the modem settings match the type of network the emulator is operating with. If this doesn’t solve the problem, take these steps:
1.Verify that all of the installation steps have been completed (see Chapters 4 and 5).
2.Run the Card’s diagnostic program.
3.Write down any error messages displayed or strange
4.Try to find the problem and its solution in Sections 9.1 through 9.3.
5.If you’re still stuck, contact your supplier. Go to Section 9.4.
9.1Common Concerns
PC does not power ON.
Cause: Power cord not plugged in.
Action: Make sure the power cord is plugged into both the power outlet and the back of the PC.
Cause: Faulty cord or power outlet.
Action: Try another cord or outlet.
Cause: No power connections inside PC.
Action: Check power connections inside the PC that might have been disconnected during installation of the 5250 Remote Emulator Card.
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