154 en TroubleshootingAutoDome 7000 Series (IP and HD)

Problem

Questions to Ask/Actions to Resolve the Problem

 

 

Background is too

– Turn on backlight compensation via the Settings menu (or by using 20 Aux

bright to see subject

ON/OFF).

 

 

Video is rolling, noisy

– Check the frequency.

or distorted

- From the SETTINGS page, click Advanced Mode.

 

- Click Camera, and then click Installer Menu.

 

- In the Base frame rate field, choose either 25 ips or 30 ips.

 

– Check the integrity of all connectors and splices of the Ethernet cable.

 

If O.K., then:

 

– Contact Bosch Technical Support.

 

 

Loss of Privacy when

– Webbrowsers, BVC or BVMS

using Privacy Mask

– Press the FindHome key on the Special Functions menu in order to

 

align the mask back to the original position.

 

– Intuikey (when keyboard is connected to BVC or BVMS

 

– Issue a SetScene 110 command in order to align the mask back to the

 

original position.

 

 

No Network

– Check all network connections.

Connection

– Ensure that the maximum distance between any two Ethernet

 

connections is 100 m (328 ft) or less.

 

If O.K., then:

 

– If you are behind a firewall, ensure that the Video Transmission mode is set

 

to UDP.

 

– Access the Settings Web page for the IP-enabled device.

 

– Expand the Service Settings link, then click Network.

 

– Select UDP from the Video Transmission drop-down list. Then click Set.

 

 

2013.07 1.2.2 F.01U.283.679

Operation Manual

Bosch Security Systems

Page 154
Image 154
Bosch Appliances 7000 manual On/Off, Contact Bosch Technical Support, To UDP