ProLiant 3000 Servers | Compaq 113803-001 instruction

ProLiant 3000 Servers

For Use With Intel 350 MHz or Greater Processor-Based Servers Only Maintenance and Service Guide

First Edition (February 1999)

Part Number 113803-001

Spare Part Number 114651-001

Compaq Computer Corporation

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Compaq 113803-001 manual ProLiant 3000 Servers

Contents

ProLiant 3000 Servers Page Contents Diagnostic Tools Connectors, Switches, Jumpers, and LEDs Compaq Technician Notes Symbols in Text Integrated Management Display Where to Go for Additional Help Telephone Numbers External Components Exploded View Illustrated Parts Catalog System Components Exploded View Spare Parts List Compaq ProLiant 3000 Servers Spare Parts ListDescription Spare Miscellaneous Power Cable Kit Miscellaneous Signal Cable KitMaintenance and Service Guide 32x IDE CD-ROM Drive with Tray Processor, 450/100 MHz Smart Array 3200 ControllerScsi Duplex Hot-Plug Drive Cage Ultra2 Drive Cage Electrostatic Discharge Information Removal and Replacement Procedures Preparation Procedures Symbols in Equipment Rack Warnings Server Warnings and Precautions Removing the locking casters Locking Casters Removing the caster mounting support Caster Mounting Support Removing the front bezel door Front Bezel Door Removing the front fixed bezel Front Fixed Bezel Removing the rack-mount bezel Rack-Mount Bezel Removing the top access panel Top Access Panel Removing the U-channel access panel Channel Access Panel Removing the side access panel Side Access Panel Integrated Management Display IMD Disconnecting the IMD cable from the IMD extension cable 14Removal and Replacement Procedures 11. Location of fans Fans 12. Removing a front fan Front Fans 13. Removing the fan baffle Fan Baffle 14. Removing the rear fan Rear Fan Removable Media and Mass Storage Devices ConfigurationDescription of Drive Bays Drive Position Wide-Ultra Hot-Plug Drive Cage Drive Cage Assemblies Duplex Enabler Board Simplex Enabler Board Ultra2 Hot-Plug Drive Cage 18. Removing the Ultra2 hot-plug drive cage assembly Wide-Ultra Hot-Plug Hard Drives Hard Drives 20. Removing an Ultra2 hot-plug hard drive Ultra2 Hot-Plug Hard Drives Removable Media Panel Removable Media Devices 22. Removing a drive from the removable media area Removable Media Drives 23. Removing the diskette drive Diskette Drive 24. CD-ROM drive cable folding and routing diagram Cable Folding and Routing DiagramsPage 27. Sdram Dimm socket locations Memory Total Memory Examples of Sdram Dimm Upgrade Combinations 32Removal and Replacement Procedures 29. Removing the Smart Array 3200 Controller Smart Array 3200 Controller 30. Removing a Netelligent 10/100 TX UTP PCI Controller Netelligent 10/100 TX UTP PCI Controller Reverse steps 1 through 5 to replace the processor Processor 32. Removing the processor power module Processor Power Module 33. Power supply bay configuration Hot-Plug Power Supply 38Removal and Replacement Procedures 35. Removing the power supply cover plate Power Supply Blank Panel 36. Removing the power backplane board Power Backplane Board 37. Removing the system I/O board with subpan System I/O Board with Subpan 38. Removing the power switch Power Switch External Replacement Battery 44Removal and Replacement Procedures Diagnostic Tools Utilities Access Default ConfigurationDefault Configuration Messages Run the utilities on the system partition Running Compaq Utilities Post Error Messages Power-On Self-Test PostError Code Recommended Action Device Not Failure Responding Configuration Configuration incorrectNonvolatile configuration Corrupt or jumper installed Cache memory error Memory ErrorError Indicated Option Cache Memory Error Cache Audible Beeps Error Code Battery Is running low on power Primary power supply hasNone Power supply has failed Failure in Bay Not been detected Com Port Driver Required Services System halted Not attached to System board Connector. System HaltedScsi cable Incorrect cabling Does not support Block Mode Fixed Disk Failed Identify Command Fixed Disk Temporarily disabled. Press F2 to SMART-2 Controller errorTo re-enable logical Drives Primary Disk None Primary Fixed None Fixed disk drive error Controller detects Possible loss of data Replacement drives Data Recovery Power cycle occurs while ProcessNone Hard drive/format error None Configuration error Configured Drive Array Select F2 to reset Configuration all Data will be lost Recovery ModePhysical drive Reminds you that drive X is Being used Power was then restored Configuration Error Type Disk 1 ErrorDrive Not Cable or hard drive failure Battery reaches full Charge Battery DepletedIs disabled Enable Array Accelerator F10 key Diagnostics Software 18Diagnostic Tools Running Diagnostics Primary Processor Test Error Codes Primary Processor Test Error CodesInstalled devices test failed Following steps apply to error codes 122-xx through Memory Test Error Codes Memory Test Error CodesError Code Description Recommended Action Parallel Printer Test Error Codes Keyboard Test Error CodesKeyboard Test Error Codes Parallel Printer Test Error Codes Video Display Unit Test Error Codes Video Display Unit Test Error Codes Monochrome Video Board Test Error Codes Diskette Drive Test Error CodesDiskette Drive Test Error Codes Monochrome Video Board Test Error Codes Modem Communications Test Error Codes Serial Test Error CodesSerial Test Error Codes Modem Communications Test Error Codes Hard Drive Test Error Codes Hard Drive Test Error Codes Tape Drive Test Error Codes Tape Drive Test Error Codes Advanced VGA Board Test Error Codes Advanced VGA Board Test Error Codes 2423-xx ECG/VGC 640 x 350 64-color test failed 2424-xx 2422-xx2425-xx 2431-xx 640 x 480 graphics test failure 2432-xx NetFlex-2 Controller Test Error Codes NetFlex-2 Controller Test Error Codes Compaq Network Interface Boards Test Error Codes Compaq Network Interface Boards Test Error Codes SCSI/IDE CD-ROM Drive Test Error Codes Scsi Hard Drive Test Error CodesScsi Hard Drive Test Error Codes SCSI/IDE CD-ROM Drive Test Error Codes Server Manager/R Board Test Error Codes Scsi Tape Drive Test Error CodesScsi Tape Drive Test Error Codes Server Manager/R Board Test Error Codes Replace the Server Manager/R board and retest 7000-34 Pointing Device Interface Test Error Codes Drive Array Advanced Diagnostics DaadPointing Device Interface Test Error Codes 8601-xx Pointing Device Interface test failed Daad filename Starting Daad Daad Diagnostic Messages Daad Diagnostic MessagesMessage Nothing needs to be done. Normal operations should continue MessageDescription Recommended ActionAccelerator Data in the cache was lost, but not Cache was lost Due to some Message Description Recommended Action Message Description Configuration Daad detected that nonvolatile RAMZero. Old versions of the System Stored on the array controller board Disable command issued Controller reported Post error Error Code Drive bay X has invalid M&P stamp RecoveryPhysical drive has invalid monitor and performance data Drive bay X upload code not readable Identify logical Installed drive was not supplied by CompaqController did not match with Match with Replace the failed drive as soon as possible Interim recovery mode and is VulnerableCheck the fans and the operating environment Avoid damage Daad has determined that your Array accelerator board has not been configuredFirmware on all drives Drives in the system Threshold for Threshold violations for drive bay Unknown disable code Multiple Ways of Viewing the Log Integrated Management LogIntegrated Management Display Compaq Insight Manager Compaq IML Management Utility Compaq Survey Utility Event Messages Event ListEvent Messages Automatic Server Recovery Eisa Bus PCI Bus Error Power SubsystemEvent Type Processor Operating System Automatic Server Recovery-2 Rapid Recovery Services Attended Recovery Unattended Recovery Hardware Requirements Compaq Health Driver Compaq Integrated Remote Console 54Diagnostic Tools Booting into Compaq Utilities Pager Data Setting Description Network status Enabled Dial-out status EnabledSupport. This enables remote access via NVT As the server name you assign when the host OS is running Partition Booting into the Operating System ASR-2 Security Server Health Logs Critical Error Log Messages Critical Error LogExtended Memory Parity Error Battery Failing Diagnostic Error Server Manager Failure MessageDescriptionAbnormal Program Termination ASR-2 Test Event Revision History Format Revision History TableCurrent Revisions Previous Revisions Network Interface Fault Recovery Tracking Storage Fault Recovery TrackingMemory Fault Recovery Tracking Storage Automatic Reconstruction Compaq Servers Remote Management Features Remote Service FeaturesFeature Service Session ROMPaq Features of Compaq Insight ManagementCompaq Insight Manager Insight Management Agents Compaq Insight Management Software Architecture Rear Panel Connectors ConnectorsRear Panel Connectors Reference Description System I/O Board Connectors System I/O Board ConnectorsConnector Configuration Switch Settings SwitchesSystem I/O Board Configuration Switch Settings Function MHz processor switch location and default setting Processor Switch Settings MHz processor switch location and default settings Processor Switch Settings Jumpers Battery jumper location and default settings Power Supply LEDs Hot-Plug Power Supply LEDsNo AC power connected LEDs CD-ROM Drive LED Power Switch LED 12. Diskette Drive LED Indicator Function Hot-plug Hard Drive LED IndicatorsDrive access Online status Drive failure Hot-Plug Hard Drive LEDs Drive Indicators Physical and Operating Specifications System Unit System Unit Specifications Metric Power Supply Specifications Power SupplyOperating To 104 F To 40 C Storage To 149 F To 65 C Input to Output 3000 VAC/min Input to Ground 1500 VAC/min Sdram Dual Inline Memory Modules Sdram Dimm Specifications Size LED Indicators front panel MB Diskette Drive SpecificationsMB Diskette Drive 44 MB/720 KB IDE CD-ROM Drive IDE CD-ROM Drive Specifications10-6 Laser Parameters Type IDE CD-ROM Drive Specifications Pin Wide-Ultra Scsi LVD-VHDCI Smart Array 3200 Controller Specifications Hot-Plug Wide-Ultra Hard Drives Hot-Plug Wide-Ultra Hard Drive Specifications Hot-Plug Wide-Ultra2 Hard Drives Hot-Plug Wide-Ultra2 Hard Drive Specifications Non-Hot-Plug Wide Ultra2 Hard Drives Non-Hot-Plug Wide-Ultra2 Hard Drive Specifications Hot-Plug Wide-Ultra SCSI-3 Hard Drives Hot-Plug Wide-Ultra SCSI-3 Hard Drive SpecificationsCelsius 10º to 35º Index-1 Index Index-2 See Daad Index-3 Index-4 Index-5 Index-6 Index-7 FYI Index-8 Index-9 IMD Index-10 Index-11 IP/IPX Index-12 Index-13 Scsi Index-14 Index-15 Index-16