EPSON AcuLaser C1100 Revision B

TROUBLESHOOTING FIP according to the printer message 165

FIP-28

Panel Message
Jam E
Possible parts that caused the error
Troubleshooting

ROLL ASSY TURN 500 HOLDER ASSY RETARD 500

ROLL ASSY FEED 500 ROLL PINCH A

ROLL PINCH B ROLL ASSY-PRE REGI

ROLL-PINCH ACTUATOR-REGI

SENSOR REGI HARNESS-ASSY P/H1

HARNESS-ASSY P/H2 PWBA MCU

LV/HVPS MOTOR-PH

HARNESS ASSY MAIN CLUTCH ASSY PRE REGI

Step Check Yes No
1Check of Feeder attachment on printer
Remove the Feeder and re-attach , t he n ma de a
test print.
Does the error recur?
Go to Step [2]. End of
procedure
2Check of the paper
Is the paper loaded in the paper tray wrinkled
or torn?
Replace with
new, dry paper. Go to Step [3].
3Paper size setting check
Does the size of the paper in use match the
size of the paper set on the control panel?
Go to Step [5]. Change the
paper size
setting, and
proceed to step
[4].
4Does the error recur when a test print is
made? Go to Step [5]. End of
procedure
5Shape and operation check of ROLL ASSY
of Feeder section
Open COVER-REAR 500 of Feeder.
Are ROLL ASSY TURN 500, HOLDER
ASSY RETARD 500, ROLL ASSY FEED
500 and other parts attached correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Go to Step [6]. Replace ROLL
ASSY in
question.
6
Shape and operation check of ROLL PINCH
A and ROLL PINCH B of Tray1 Feeder
Open COVER-REAR 500.
Are ROLL PINCH A and ROLL PINCH B
attached correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Go to Step [7]. Replace ROLL
PINCH in
question.
7Shape and operation check of ROLL
ASSY-PRE REGI and ROLL-PINCH
Open CHUTE ASSY-REAR.
Are ROLL ASSY-PRE REGI and ROLL-
PINCH attached correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Go to Step [8]. Replace ROLL
in question.
8Does the error recur when a test print is
made? Go to Step [9]. End of
procedure
9Check of paper position
Is the leading edge of the paper passing
through PRE REGI ROLL?
Go to Step [10]. Go to Step [22].
10 Operation check of ACTUATOR-REGI
Does ACTUATOR-REGI move smoothly
without any damage? Does it enter the sensor
sensing area when there is paper? Does it
leave the sensor sensing area when there is no
paper?
Go to Step [11]. Replace
ACTUATOR-
REGI. (p.335)
Step Check Yes No