EPSON AcuLaser C1100 Revision B

TROUBLESHOOTING FIP according to the printer message 189

FIP-37

Panel Message
Jam C
Jam D
Possible parts that caused the error
Troubleshooting

SENSOR UPPER PASS ROLLER ASSY INVERTER

ROLL PINCH DUP ROLL ASSY PINCH DUP

FUSER ASSY ACTUATOR INV

MOTOR ASSY DUP INV HARNESS-ASSY DUP1

HARNESS ASSY DUP2 HARNESS ASSY MAIN

PWBA DUP-L PWBA MCU
LV/HVPS
Step Check Yes No
1
Paper check at SENSOR UPPER PASS section
Open Duplex.
Is there any paper remaining at the SENSOR
UPPER PASS section?
Remove the
remaining paper
and proceed to
Step
[2].
Go to Step [2].
2Check of Duplex attachment
Open and close Duplex.
Also, disconnect and re-attach the connector
from the printer to Duplex.
Does the error recur when a test print is made
in the duplex mode?
Go to Step [3]. End of
procedure
3Check of ROLLER ASSY INVERTER,
ROLL PINCH DUP, and ROLL ASSY
PINCH DUP
Open Duplex.
Are ROLLER ASSY INVERTER, ROLL
PINCH DUP, and ROLL ASSY PINCH DUP
attached correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Go to Step [5]. Replace or re-
attach ROLL in
question, and go
to [4].
4Does the error recur when a test print is
made in the duplex mode? Go to Step [5]. End of
procedure
5Check of paper position
Is the leading edge of the paper passing
through ROLLER ASSY INVERTER?
Go to Step [6]. Replace FUSER
ASSY. (p.388)
6Check of transmission of drive force of
ROLLER ASSY INVERTER section
Open Duplex.
Remove COVER-INV, COVER-R DUP, and
COVER-L DUP (p.415), (p.413) and (p.414)
Are all gears that transmit rotation of MOTOR
ASSY DUP INV to ROLLER ASSY
INVERTER turning smoothly?
Turn gears by hand to check.
Go to Step [7]. Replace the
gear in question.
7Operation check of ACTUATOR INV
Does ACTUATOR INV move smoothly
without any damage? Does ACTUATOR
leave the sensing area of the sensor when there
is paper? Does it enter the sensing area when
there is no paper?
Go to Step [8]. Replace
ACTUATOR
INV. (p.421)
8 Operation check of SENSOR UPPER PASS
The voltage of P444-10 ↔ P444-9 VDC on
PWBA DUP-L is 0 VDC when ACTUATOR
enters the sensing area of SENSOR UPPER
PASS, and is 5 VDC when it leaves the
sensing area?
Go to Step [12]. Go to Step [9].
Step Check Yes No