Optional Tray 3 Paper Jam | HP 5M instruction

Optional Tray 3 Paper Jam

1Partially remove Tray 3.

2Carefully remove jammed paper and any pages in the tray that are damaged.

C a u t i o n

When jammed paper is removed from the tray too vigorously the pickup roller may be rotated out of position. If a grinding noise occurs during printer warm-up the roller is out of place. Turn off the printer and follow the instructions in the “Optional Tray 3 Pickup Roller” section in Chapter 8 for readjusting the roller.

3If necessary, partially remove Tray 2 and remove jammed paper. (You should not need to open or remove the optional duplex unit, if one is installed.)

N o t e

If there are frequent paper jams or multi-feed problems in the Tray 3 area, see “Printing from the 500-Sheet Tray 3” in Chapter 4 and “Repeated Paper Jams” at the end of this section.

7 Solving Printer Problems

EN

Solving Printer Problems 7-7

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HP 5M manual Optional Tray 3 Paper Jam

Contents

Page Page Page Take a look at all HP Support has to offer User’s Manual Warranty HP LaserJet Utility Macintosh Network Security Ascii PJL Escape Sequence HP JetAdmin Utility Novell Networks T e U t i o n R N I N G Conventions Title Part Number Supplementary Documents Contents Printing Solving Printer Problems Contents-4 Warranty and Software License Introduction About Your Printer HP LaserJet 5 Printer Features Utilities Features Energy SavingsManagement Software Fonts Networking HP LaserJet 5M Printer FeaturesEtherNet networks PostScript T e Accessories and Options Option Description or Use Part Number Paper Handling Accessories Stock, call the HP Customer Information Center 800 To order HP LaserJet 5/5M accessories and optionsOrdering Information Call HP Direct Ordering at 800 Front/right side view with Tray 1 open HP LaserJet Printer Parts About Your Printer Power plug connector Modular I/O MIO slot Windows environments Installed the software, see the Getting Started GuidePrinting Software Overview HP dealer Software for MS Windows MS Windows Printer DriversHP LaserJet 5/5M Standard Status Window MS Windows Status UtilitiesHP LaserJet 5/5M Enhanced PostScript Level Fonts HP JetPrintHP FontSmart HP JetAdmin Network Management UtilitiesTrueType Screen Fonts Software for DOS DOS Printer DriversDOS Utilities Status Monitor Remote Control Panel LaserJet 5M GX Software for MacintoshMacintosh Printer Drivers HP LaserJet Optional Software HP LaserJet UtilityOptional Printer Drivers Available HP-UX Optional Networking Software Available T e f o r M a c i n t o s h U s e r s Using the Printer Control Panel Control Panel Keys Control Panel Layout Printers. The Go key performs six main functions Key Explanation To print a menu map of the control panel menus To change a printer control panel settingThat it is now the default Control Panel Menus Control Options Explanation Printing Menu Light FormManual Feed OFF RET OFF PCL Fonts Menu PRT PS Errs OFF JAM Recover OFFPostScript Menu PS Font List Job Menu Configuration Menu Toner Density CLR WarnJOB Auto OFF PCL MEM Memory Configuration MenuBuffer Auto Resrcsave Auto Parallel Menu High Speed YESADV Fnctns Serial Menu Menu Printer Explanation Selection Response Resets MenuWhile the Job Cancel key only clears the current job Menu option with caution See , PostScript Printing’’ for additional information. See Test Menu Using the Printer Control Panel Printing Printing Preparing for PrintingSelecting Paper and Other Print Media Printing on Custom Sizes of Paper Printer can print on standard sizes and types of media Paper Type Dimensions Tray OptionalPrinting on Standard Sizes of Paper Paper jam Media Input Options TrayTray 1 only. Load only one size of paper at a time in Tray 4Optional Media Inputs Optional Media Inputs Pull Tray 2 straight out of the printer Loading TrayTo load Tray Tray 2 holds about 250 sheets of 20 lb g/m2 paper Loading Tray To stop a print job from a software application Printing TasksStopping a Print Job To stop a print job from the printer Manually Feeding Pages To turn on Manual Feed in your software applicationTo turn on Manual Feed in the printer control panel Be selected from your software application Reserving or Locking-out TraysMedia Size Designations Envelopes, while Tray 2 is reserved for letterhead Locking Tray To reserve and lock out Trays To print a document from a reserved tray To print a multiple-page document from two traysPrinting on more than one type of media for a print job Printing on Special Media Printing Letterhead and Preprinted FormsRegular Printing on Special Paper Occasional Printing on Special Paper Tray 2 Letterhead Orientation Tray 1 Letterhead Orientation An envelope. Jamming and printer damage can result Printing Envelopes A paper jam To Load Envelopes into Tray Printing Labels and Transparencies Label GuidelinesTransparency Guidelines To Print Transparencies or Labels Printing with Optional Accessories Printing from the 500-sheet TrayT e R N I N G Media Source Default Printing Priority Sheet Tray 3 DetailsWill cause paper jams On next To Load Paper into the Optional Tray Printing Printing with the Duplex Unit 2-Sided Printing Specifying a Duplex Setup Long-edge landscape orientation Paper orientation options for duplex 2-sided printing Tray 2 Letterhead Orientation for 2-Sided Printing Tray 1 Letterhead Orientation for 2-Sided Printing Feeder for complete installation and setup instructions Printing with the Envelope FeederEnvelope Feeder Details Turn the printer off Inserting the Envelope Feeder Loading Envelopes in the Envelope Feeder Standard Printing with the Infrared Serial Port To print using the HP Infrared Adapter Printing PostScript Printing PostScript Printer Drivers for DOS/UNIX Applications Using PostScript Printer DriversPreparing for PostScript Printing PostScript Printer Drivers for MS Windows Requirement Dpi Simplex Dpi Duplex Printer Memory and PostScript Printing Memory Printing a Legal Page in PostScriptHP LaserJet 5M comes with 6 MB. Printing 600 dpi legal-size Chapter Gives you Adobe’s 35 Type 1 fonts Switching Printer LanguagesTo change the printer’s personality setting Personalities To select a menu item Control Panel Differences with PostScript PS Fonts List Characters to a wide range of sizes PostScript Fonts ListLanguage fonts see -1 on the following Downloaded fonts 1PostScript Fonts List Printing Menu Differences Menu Items Affected by PostScript Resrcsave Printing a PostScript ConfigurationConfiguration Menu Differences IO Buffer PostScript Configuration PostScript configuration page the PS Config page itemTest Menu is shown in -2 on the following 2PostScript Configuration PostScript Printing Adjusting Print Quality Choosing Print Resolution Software application override control panel settingsPrinter Fine-Tuning Print Quality Adjusting Print DensityTo adjust print density from the control panel Enhancing Resolution To adjust REt from the control panelControl panel Harmonizing Print Density and REt Settings Checking the Effect of a REt SettingTo harmonize print density and REt settings To turn on EconoMode from the control panel EconoMode setting should normally be set through a softwareEconoMode Printing Saving Toner with EconoMode Solving Printer Problems Solving Printer ProblemsCalling for Help Print media Clearing Paper Jams Transfer guide area Fusing assembly area Tray 3 optional Paper Pickup and Transfer Guide Paper Jams Fusing Assembly Paper Jams-Top Cover Open the rear cover Fusing Assembly and Paper Exit Paper Jams- Rear Cover Optional Tray 3 Paper Jam Optional Duplex Unit Paper Jams Repeated Paper Jams Situation Solution Reset Action Resetting the PrinterTo activate a printer reset See the Resets Menu in for further details on each reset Testing the Printer Self TestsTo print a test Key to Figure Understanding the Self Test Printout Self Test Printout Checking Installed PCL Fonts Understanding the PCL Font List PrintoutTo print a PCL Font List PCL Font List Dropouts Print Quality ChecklistImproving Print Quality Vertical Fade Vertical Lines Toner SmearBackground Gray Toner Shading Vertical Repetitive Defects Improperly Formed CharactersVertical Line at Edge of Paper Status messages Error messages Service messages Understanding Printer MessagesStatus Messages Settings ConfigurationResetting Resetting ALL Printing AT InsufficientMEMORY, JOB Cleared Error Messages Paper Size Install TonerInstall Tray Unexpected Service Messages Tray 3 Installed Nvram ErrorSettings not Installed Incompatible Control panel display is blank or garbled Troubleshooting ChecklistPrinter Response Problems Printer not on Message Solution Printer cannot produce a self-test printoutDisplay messages reappear or cannot be removed Job sent to printer but nothing prints Software/Computer/Printer Interface Problems Computer, network, or I/O port problems Print speed is slow See Printing Menu for details Problems when printing transparencies and labels Manual feed problems Problems Using Optional Accessories Sheet Tray 3 problemsDuplex option problems Envelope Feeder option problems PostScript Troubleshooting Solving Printer Problems Maintaining and Adjusting the Printer HP’s Policy on Use of Non-HP Toner Cartridges Storing, Installing, and Recycling the Toner CartridgeManaging the Toner Cartridge Toner Cartridge Life Clearing the Toner LOW Message Extending Toner Cartridge Life Based cleaners on or around your printer Cleaning the Printer Printer Cleaning Tasks Saving Power with the PowerSave Feature To change the PowerSave setting User-Replaceable Parts Ordering InformationPart Name Part Number Remarks Tray 1 Paper Pickup Roller & Separation Pad Tray 2 Pickup Roller Transfer Roller Fusing Assembly Remove both Tray 2 and Tray 3 from the printer Optional Tray 3 Pickup Roller Media Specifications Paper and Preprinted Forms Heavy Paper StockPaper Guidelines Table A-1 Media Specifications A-3 Label Construction Adhesive Labels Ordering Transparencies Overhead Transparencies Envelopes with Adhesive Strips or Flaps EnvelopesEnvelope Construction Double Side Seam Envelopes Envelope Margins Envelope Storage Media Specifications PCL Printer Commands Escape Sequences Common PCL Printer Commands Before using printer commands, compare these characters PCL Printer Command Syntax Table B-1 Using PCL Printer CommandsPCL Font Selection Escape Character Table B-2 Setup StringsFunction Command Decimal Value Job Control Commands Control Commands Common PCL Printer Commands B-5 Function Command Decimal Value Control CommandsFont Selection Function Command Decimal Value Cursor Positioning Opening Tray Specifications & Regulatory InformationSpecifications & Regulatory Information C-1 Location Requirements Specifications & Regulatory Information Printer Specifications This HP LaserJet printer design eliminates Specifications & Regulatory Information C-3Environmental Product Stewardship Protecting the Environment Paper Use This HP LaserJet design re-uses Toner Cartridges Specifications & Regulatory Information C-5 FCC Regulations Regulatory Information Vcci Statement Japan Safety InformationLaser Safety Specifications & Regulatory Information C-7 Huolto Laser Statement for Finland Declaration of Conformity Specifications & Regulatory Information C-9 Specifications & Regulatory Information Printer Memory Determining Needed Printer MemoryPrinter Memory Standard MB Maximum MB Optional Flash Simm How Your Printer Uses Memory Keeping Downloaded Resources in Memory Resource Saving in PCL and PostScript PrintersPrinter Memory D-3 On the following To determine how much memory to allocate to a personality How I/O Buffering Improves Performance Part numbers in the table below Simm Board InstallationMemory Simm Part Numbers Can add up to 40 MBytes of memory 6 MBytes are standard Printer Memory D-7 Installing SIMMs On the next Testing a Simm Board Memory Simm running a self test printoutPrinter Memory D-9 Troubleshooting a Simm Board Service / Error MessagesPostScript Simm ROM Checking ProcedureValidation Error Messages Printer Memory D-11 Printer Memory Least significant bit to the most significant bit Serial Pin-out and Cabling ConfigurationSerial Pin-out and Cabling Configuration E-1 Serial Communication HP Part Number Description Serial Pin-out and Cabling Configuration25 to 9 pin adapter C2809A DB-9 Serial Cable pin outs Pin numbers for you PC may be different. Please check Pins not shown are not used by the printerSerial Pin-out and Cabling Configuration E-3 DB-25 Serial Cable pin outs Pin Functions Warranty and Software License Limited WarrantyWarranty and Software License F-1 Exclusions Limit of Liability Service During the Warranty PeriodWarranty Limitations Warranty and Software License F-3 Repacking Guidelines Service After the Warranty Period HP Software Product License Warranty and Software License F-5 Warranty and Software License Calling for Help Sales and Service OfficesSales and Service Offices G-1 Worldwide Hewlett-Packard Sales and Service Offices Denmark Greece Latin American Headquarters Sales and Service Offices USA Sales and Service Offices G-3 Venezuela Auto Index High Speed Index-2 Index-3 Index-4 Nvram Error Index-5 Index-6