Message

Description

Recommended Action

 

 

 

62.[x] SERVICE

The printer identified a problem while checking

If the printer contains a SIMM memory board,

X=0 - 4

its memory. “X” refers to the device the printer

switch the printer off. Verify that the SIMM board is

 

was checking when it encountered the error.

installed correctly (see Appendix D) and switch the

 

0: Internal Memory

printer back on. If the error is still present, switch

 

1–4: SIMM Slot

the printer off and remove the SIMM board. Switch

 

 

the printer back on. If the error message does not

 

 

appear, the problem is on the SIMM board. See

 

 

Appendix D for more information.

 

 

 

63 NEEDS

The printer found a problem in its internal RAM

If this error appears, switch the printer off and

SERVICE

memory.

then back on. If the error continues, call your

 

 

dealer or HP service representative.

 

 

 

64 PRINTER

The printer identified an internal service error.

If this error appears, switch the printer off and

ERROR, CYCLE

 

then back on. If the error continues, call your

POWER

 

dealer or HP service representative.

 

 

 

65 PRINTER

The printer identified a RAM controller error.

If this error appears, switch the printer off and

ERROR, CYCLE

 

then back on. If the error continues, call your

POWER

 

dealer or HP service representative.

 

 

 

67 PRINTER

The printer identified an interface hardware error.

If this error appears, switch the printer off and

ERROR, CYCLE

 

then back on. If the error continues, call your

POWER

 

dealer or HP service representative.

 

 

 

68 NVRAM ERROR,

The printer detected an error in the nonvolatile

Press Go , then check your control panel

SETTINGS NOT

memory (NVRAM).

settings for changes (print a self test).

SAVED

 

 

 

 

 

68 NVRAM FULL,

The printer’s nonvolatile memory (NVRAM) is

Press Go . If you switch the printer off, then on,

SETTINGS NOT

full.

you may lose settings (to check settings, print a

SAVED

 

self test). If the error reappears, call your dealer

 

 

or HP service representative.

 

 

 

79 SERVICE (XXXX)

The firmware has detected an unrecoverable

Switch the printer off, then back on. If the error

 

error. The numbers following the error indicate

appears again, record the numbers following the

 

the specific kind of error.

error message and call your dealer or HP

 

 

service representative.

 

 

 

80 SERVICE (XXXX)

The printer detected a problem in the MIO card.

Switch the printer off and then back on. If the

 

The numbers following the error message

error appears again, record the numbers

 

indicate the specific type of error.

following the error message and call your dealer

 

 

or HP service representative.

 

 

 

81 SERVICE (XXX)

The printer detected a problem.

If this error appears, switch the printer off and

 

 

then back on. If the error continues, call your

 

 

dealer or HP service representative.

 

 

 

INCOMPATIBLE

An HP LaserJet 4 Envelope Feeder has been

Remove the incompatible envelope feeder.

ENVELOPE

installed. This option will not work on HP

Press [Go] to clear the display.

FEEDER

LaserJet 5/5M printers.

 

INSTALLED

 

 

 

 

 

INCOMPATIBLE

An HP LaserJet 4 lower cassette has been

Remove the incompatible lower cassette. Press

TRAY 3 INSTALLED

installed. This option will not work on HP

[Go] to clear the display.

 

LaserJet 5/5M printers.

 

 

 

 

7 Solving Printer Problems

EN

Solving Printer Problems 7-25

Page 129
Image 129
HP 5M manual Needs, Nvram Error, Settings not, Saved Nvram Full, Feeder, Installed Incompatible, Tray 3 Installed