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HP 5M manual Fusing Assembly and Paper Exit Paper Jams- Rear Cover, Open the rear cover

Models: 5M 5

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Fusing Assembly and Paper Exit Paper Jams— Rear Cover

1Open the rear cover.

W A R N I N G !

Do not touch the fusing area, it gets hot!

2 Open the rear door of the fusing assembly, if necessary.

3Pull the jammed paper from the

fusing assembly.

4If necessary, pull the paper out of the

output bin from the top edge.

7-6 Solving Printer Problems

EN

Image 110

HP 5M manual Fusing Assembly and Paper Exit Paper Jams- Rear Cover, Open the rear cover

Contents

Page Page Page Take a look at all HP Support has to offer User’s Manual Warranty Network Security HP LaserJet Utility MacintoshHP JetAdmin Utility Novell Networks Ascii PJL Escape SequenceConventions T e U t i o n R N I N GSupplementary Documents Title Part NumberContents Printing Solving Printer Problems Warranty and Software License Contents-4About Your Printer IntroductionHP LaserJet 5 Printer Features Software Features Energy SavingsManagement UtilitiesPostScript HP LaserJet 5M Printer FeaturesEtherNet networks Fonts NetworkingAccessories and Options T ePaper Handling Accessories Option Description or Use Part NumberCall HP Direct Ordering at 800 To order HP LaserJet 5/5M accessories and optionsOrdering Information Stock, call the HP Customer Information Center 800HP LaserJet Printer Parts Front/right side view with Tray 1 openAbout Your Printer Power plug connector Modular I/O MIO slot HP dealer Installed the software, see the Getting Started GuidePrinting Software Overview Windows environmentsHP LaserJet 5/5M Standard Software for MS WindowsMS Windows Printer Drivers PostScript Level MS Windows Status UtilitiesHP LaserJet 5/5M Enhanced Status WindowHP FontSmart FontsHP JetPrint TrueType Screen Fonts HP JetAdminNetwork Management Utilities DOS Utilities Software for DOSDOS Printer Drivers Remote Control Panel Status MonitorHP LaserJet Software for MacintoshMacintosh Printer Drivers LaserJet 5M GXOptional Printer Drivers Available Optional SoftwareHP LaserJet Utility Optional Networking Software Available HP-UXUsing the Printer Control Panel T e f o r M a c i n t o s h U s e r sControl Panel Layout Control Panel KeysKey Explanation Printers. The Go key performs six main functionsControl Panel Menus To change a printer control panel settingThat it is now the default To print a menu map of the control panel menusControl Printing Menu Options ExplanationRET OFF FormManual Feed OFF LightPCL Fonts Menu PS Font List JAM Recover OFFPostScript Menu PRT PS Errs OFFJob Menu Configuration Menu Auto OFF CLR WarnJOB Toner DensityResrcsave Auto Memory Configuration MenuBuffer Auto PCL MEMADV Fnctns Parallel MenuHigh Speed YES Serial Menu Menu option with caution Resets MenuWhile the Job Cancel key only clears the current job Menu Printer Explanation Selection ResponseTest Menu See , PostScript Printing’’ for additional information. SeeUsing the Printer Control Panel Printing Printing on Custom Sizes of Paper Preparing for PrintingSelecting Paper and Other Print Media PrintingPaper jam Paper Type Dimensions Tray OptionalPrinting on Standard Sizes of Paper Printer can print on standard sizes and types of mediaTray 1 only. Load only one size of paper at a time in Tray Media Input OptionsTray Optional Media Inputs 4Optional Media InputsTray 2 holds about 250 sheets of 20 lb g/m2 paper Loading TrayTo load Tray Pull Tray 2 straight out of the printerLoading Tray To stop a print job from the printer Printing TasksStopping a Print Job To stop a print job from a software applicationTo turn on Manual Feed in the printer control panel Manually Feeding PagesTo turn on Manual Feed in your software application Envelopes, while Tray 2 is reserved for letterhead Reserving or Locking-out TraysMedia Size Designations Be selected from your software applicationTo reserve and lock out Trays Locking TrayPrinting on more than one type of media for a print job To print a document from a reserved trayTo print a multiple-page document from two trays Regular Printing on Special Paper Printing on Special MediaPrinting Letterhead and Preprinted Forms Occasional Printing on Special Paper Tray 1 Letterhead Orientation Tray 2 Letterhead OrientationPrinting Envelopes An envelope. Jamming and printer damage can resultTo Load Envelopes into Tray A paper jamTransparency Guidelines Printing Labels and TransparenciesLabel Guidelines To Print Transparencies or Labels T e R N I N G Printing with Optional AccessoriesPrinting from the 500-sheet Tray Will cause paper jams Media Source Default Printing PrioritySheet Tray 3 Details To Load Paper into the Optional Tray On nextPrinting Specifying a Duplex Setup Printing with the Duplex Unit 2-Sided PrintingPaper orientation options for duplex 2-sided printing Long-edge landscape orientationTray 1 Letterhead Orientation for 2-Sided Printing Tray 2 Letterhead Orientation for 2-Sided PrintingEnvelope Feeder Details Feeder for complete installation and setup instructionsPrinting with the Envelope Feeder Inserting the Envelope Feeder Turn the printer offLoading Envelopes in the Envelope Feeder Printing with the Infrared Serial Port StandardTo print using the HP Infrared Adapter Printing PostScript Printing PostScript Printer Drivers for MS Windows Using PostScript Printer DriversPreparing for PostScript Printing PostScript Printer Drivers for DOS/UNIX ApplicationsPrinter Memory and PostScript Printing Requirement Dpi Simplex Dpi DuplexChapter Printing a Legal Page in PostScriptHP LaserJet 5M comes with 6 MB. Printing 600 dpi legal-size MemoryPersonalities Switching Printer LanguagesTo change the printer’s personality setting Gives you Adobe’s 35 Type 1 fontsControl Panel Differences with PostScript To select a menu itemPS Fonts List Downloaded fonts PostScript Fonts ListLanguage fonts see -1 on the following Characters to a wide range of sizes1PostScript Fonts List Menu Items Affected by PostScript Printing Menu DifferencesIO Buffer Printing a PostScript ConfigurationConfiguration Menu Differences ResrcsaveTest Menu is shown in -2 on the following PostScript ConfigurationPostScript configuration page the PS Config page item 2PostScript Configuration PostScript Printing Adjusting Print Quality Printer Choosing Print ResolutionSoftware application override control panel settings To adjust print density from the control panel Fine-Tuning Print QualityAdjusting Print Density Control panel Enhancing ResolutionTo adjust REt from the control panel To harmonize print density and REt settings Harmonizing Print Density and REt SettingsChecking the Effect of a REt Setting Saving Toner with EconoMode EconoMode setting should normally be set through a softwareEconoMode Printing To turn on EconoMode from the control panelCalling for Help Solving Printer ProblemsSolving Printer Problems Clearing Paper Jams Print mediaFusing assembly area Tray 3 optional Transfer guide areaPaper Pickup and Transfer Guide Paper Jams Fusing Assembly Paper Jams-Top Cover Fusing Assembly and Paper Exit Paper Jams- Rear Cover Open the rear coverOptional Tray 3 Paper Jam Optional Duplex Unit Paper Jams Situation Solution Repeated Paper JamsSee the Resets Menu in for further details on each reset Resetting the PrinterTo activate a printer reset Reset ActionTo print a test Testing the PrinterSelf Tests Understanding the Self Test Printout Key to FigureSelf Test Printout To print a PCL Font List Checking Installed PCL FontsUnderstanding the PCL Font List Printout PCL Font List Vertical Fade Print Quality ChecklistImproving Print Quality DropoutsBackground Gray Toner Shading Vertical LinesToner Smear Vertical Line at Edge of Paper Vertical Repetitive DefectsImproperly Formed Characters Status Messages Status messages Error messages Service messagesUnderstanding Printer Messages Resetting ALL ConfigurationResetting SettingsCleared InsufficientMEMORY, JOB Printing ATError Messages Unexpected Install TonerInstall Tray Paper SizeService Messages Installed Incompatible Nvram ErrorSettings not Tray 3 InstalledPrinter not on Troubleshooting ChecklistPrinter Response Problems Control panel display is blank or garbledDisplay messages reappear or cannot be removed Message SolutionPrinter cannot produce a self-test printout Software/Computer/Printer Interface Problems Job sent to printer but nothing printsComputer, network, or I/O port problems Print speed is slow See Printing Menu for details Manual feed problems Problems when printing transparencies and labelsDuplex option problems Problems Using Optional AccessoriesSheet Tray 3 problems Envelope Feeder option problems PostScript Troubleshooting Solving Printer Problems Maintaining and Adjusting the Printer Toner Cartridge Life Storing, Installing, and Recycling the Toner CartridgeManaging the Toner Cartridge HP’s Policy on Use of Non-HP Toner CartridgesClearing the Toner LOW Message Extending Toner Cartridge Life Cleaning the Printer Based cleaners on or around your printerPrinter Cleaning Tasks Saving Power with the PowerSave Feature To change the PowerSave setting Part Name Part Number Remarks User-Replaceable PartsOrdering Information Tray 1 Paper Pickup Roller & Separation Pad Tray 2 Pickup Roller Transfer Roller Fusing Assembly Optional Tray 3 Pickup Roller Remove both Tray 2 and Tray 3 from the printerMedia Specifications Paper Guidelines Paper and Preprinted FormsHeavy Paper Stock Media Specifications A-3 Table A-1Adhesive Labels Label ConstructionOverhead Transparencies Ordering TransparenciesDouble Side Seam Envelopes EnvelopesEnvelope Construction Envelopes with Adhesive Strips or FlapsEnvelope Storage Envelope MarginsMedia Specifications Common PCL Printer Commands PCL Printer Commands Escape SequencesPCL Printer Command Syntax Before using printer commands, compare these charactersEscape Character Using PCL Printer CommandsPCL Font Selection Table B-1Control Commands Setup StringsFunction Command Decimal Value Job Control Commands Table B-2Font Selection Common PCL Printer Commands B-5Function Command Decimal Value Control Commands Function Command Decimal Value Cursor Positioning Location Requirements Specifications & Regulatory InformationSpecifications & Regulatory Information C-1 Opening TrayPrinter Specifications Specifications & Regulatory InformationProtecting the Environment Specifications & Regulatory Information C-3Environmental Product Stewardship This HP LaserJet printer design eliminatesThis HP LaserJet design re-uses Paper UseSpecifications & Regulatory Information C-5 Toner CartridgesRegulatory Information FCC RegulationsSpecifications & Regulatory Information C-7 Safety InformationLaser Safety Vcci Statement JapanLaser Statement for Finland HuoltoSpecifications & Regulatory Information C-9 Declaration of ConformitySpecifications & Regulatory Information Printer Memory Standard MB Maximum MB Printer MemoryDetermining Needed Printer Memory How Your Printer Uses Memory Optional Flash SimmPrinter Memory D-3 Keeping Downloaded Resources in MemoryResource Saving in PCL and PostScript Printers To determine how much memory to allocate to a personality On the followingHow I/O Buffering Improves Performance Can add up to 40 MBytes of memory 6 MBytes are standard Simm Board InstallationMemory Simm Part Numbers Part numbers in the table belowInstalling SIMMs Printer Memory D-7On the next Printer Memory D-9 Testing a Simm BoardMemory Simm running a self test printout PostScript Simm Troubleshooting a Simm BoardService / Error Messages Printer Memory D-11 Checking ProcedureValidation Error Messages ROMPrinter Memory Serial Communication Serial Pin-out and Cabling ConfigurationSerial Pin-out and Cabling Configuration E-1 Least significant bit to the most significant bitDB-9 Serial Cable pin outs Serial Pin-out and Cabling Configuration25 to 9 pin adapter C2809A HP Part Number DescriptionDB-25 Serial Cable pin outs Pins not shown are not used by the printerSerial Pin-out and Cabling Configuration E-3 Pin numbers for you PC may be different. Please checkPin Functions Warranty and Software License F-1 Warranty and Software LicenseLimited Warranty Exclusions Warranty and Software License F-3 Service During the Warranty PeriodWarranty Limitations Limit of LiabilityService After the Warranty Period Repacking GuidelinesWarranty and Software License F-5 HP Software Product LicenseWarranty and Software License Worldwide Hewlett-Packard Sales and Service Offices Sales and Service OfficesSales and Service Offices G-1 Calling for HelpSales and Service Offices Denmark Greece Latin American HeadquartersSales and Service Offices G-3 USAVenezuela Index AutoIndex-2 High SpeedIndex-3 Nvram Error Index-4Index-5 Index-6