User-Replaceable Parts, Ordering Information | HP 5M guide

User-Replaceable Parts

During the printer warranty period, Hewlett-Packard recommends that only HP-authorized service technicians service your printer. After the warranty period, some worn parts can be replaced by the owner. See Chapter 7, “Solving Printer Problems,” to troubleshoot problems that may be related to worn user-replaceable parts.

W A R N I N G ! Switch the printer off and unplug before replacing parts. Failure to do so may result in personal injury or damage to the printer. Allow the printer to cool for 30 minutes before replacing any parts.

Unless specifically noted, the replacement process is the reverse of the removal process. Always carefully observe the position and alignment of the part you are removing; this is your best guide to replacement.

Table 8-1	User-Replaceable Parts

Part Name		Part Number	Remarks

110V Maintenance Kit		C3916-69001	Kit includes commonly used parts to maintain 110V LaserJet
			5/5M printers: Tray 1, Tray 2, and Tray 3 Pickup Rollers, Tray
			1 Separation Pad, Transfer roller, 110V Fuser Assembly.

220V Maintenance Kit		C3916-69002	Kit includes commonly used parts to maintain 220V LaserJet
			5/5M printers: Tray 1, Tray 2, and Tray 3 Pickup Rollers, Tray
			1 Separation Pad, Transfer roller, 220V Fuser Assembly.

Fusing Assembly		C2037-69001	100-127 Volts.

		C2037-69002	220-240 Volts.

Optional Tray 3 Pickup Roller		RB1-7983-000CN	See Chapter 7 for replacement conditions.

Transfer Roller		RF5-0349-000CN	See Chapter 7 for replacement conditions.

Transfer Roller Tool (hook)		RB1-7895-000CN	See Chapter 7 for replacement conditions.

Tray 1 Pickup Roller		RB1-2205-000CN	Replace both the Tray 1 Pickup Roller and the Tray 1
			Separation Pad at the same time.
Tray 1 Separation Pad		RF5-0343-000CN	Separation Pad at the same time.
Tray 1 Separation Pad		RF5-0343-000CN

Tray 2 Pickup Roller		RB1-7911-000CN	See Chapter 7 for replacement conditions.

Maintaining and 8 Adjusting the

Ordering Information

User-replaceable parts are available from your authorized HP dealer or from Hewlett-Packard. To order parts, see the HP Support pages at the front of this manual.

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Maintaining and Adjusting the Printer 8-9

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HP 5M manual User-Replaceable Parts, Ordering Information, Part Name Part Number Remarks

Contents

Page Page Page Take a look at all HP Support has to offer User’s Manual Warranty HP LaserJet Utility Macintosh Network Security Ascii PJL Escape Sequence HP JetAdmin Utility Novell Networks T e U t i o n R N I N G Conventions Title Part Number Supplementary Documents Contents Printing Solving Printer Problems Contents-4 Warranty and Software License Introduction About Your Printer HP LaserJet 5 Printer Features Management Features Energy SavingsSoftware Utilities EtherNet networks HP LaserJet 5M Printer FeaturesPostScript Fonts Networking T e Accessories and Options Option Description or Use Part Number Paper Handling Accessories Ordering Information To order HP LaserJet 5/5M accessories and optionsCall HP Direct Ordering at 800 Stock, call the HP Customer Information Center 800 Front/right side view with Tray 1 open HP LaserJet Printer Parts About Your Printer Power plug connector Modular I/O MIO slot Printing Software Overview Installed the software, see the Getting Started GuideHP dealer Windows environments HP LaserJet 5/5M Standard Software for MS WindowsMS Windows Printer Drivers HP LaserJet 5/5M Enhanced MS Windows Status UtilitiesPostScript Level Status Window HP FontSmart FontsHP JetPrint TrueType Screen Fonts HP JetAdminNetwork Management Utilities DOS Utilities Software for DOSDOS Printer Drivers Status Monitor Remote Control Panel Macintosh Printer Drivers Software for MacintoshHP LaserJet LaserJet 5M GX Optional Printer Drivers Available Optional SoftwareHP LaserJet Utility HP-UX Optional Networking Software Available T e f o r M a c i n t o s h U s e r s Using the Printer Control Panel Control Panel Keys Control Panel Layout Printers. The Go key performs six main functions Key Explanation That it is now the default To change a printer control panel settingControl Panel Menus To print a menu map of the control panel menus Control Options Explanation Printing Menu Manual Feed OFF FormRET OFF Light PCL Fonts Menu PostScript Menu JAM Recover OFFPS Font List PRT PS Errs OFF Job Menu Configuration Menu JOB CLR WarnAuto OFF Toner Density Buffer Auto Memory Configuration MenuResrcsave Auto PCL MEM ADV Fnctns Parallel MenuHigh Speed YES Serial Menu While the Job Cancel key only clears the current job Resets MenuMenu option with caution Menu Printer Explanation Selection Response See , PostScript Printing’’ for additional information. See Test Menu Using the Printer Control Panel Printing Selecting Paper and Other Print Media Preparing for PrintingPrinting on Custom Sizes of Paper Printing Printing on Standard Sizes of Paper Paper Type Dimensions Tray OptionalPaper jam Printer can print on standard sizes and types of media Tray 1 only. Load only one size of paper at a time in Tray Media Input OptionsTray 4Optional Media Inputs Optional Media Inputs To load Tray Loading TrayTray 2 holds about 250 sheets of 20 lb g/m2 paper Pull Tray 2 straight out of the printer Loading Tray Stopping a Print Job Printing TasksTo stop a print job from the printer To stop a print job from a software application To turn on Manual Feed in the printer control panel Manually Feeding PagesTo turn on Manual Feed in your software application Media Size Designations Reserving or Locking-out TraysEnvelopes, while Tray 2 is reserved for letterhead Be selected from your software application Locking Tray To reserve and lock out Trays Printing on more than one type of media for a print job To print a document from a reserved trayTo print a multiple-page document from two trays Regular Printing on Special Paper Printing on Special MediaPrinting Letterhead and Preprinted Forms Occasional Printing on Special Paper Tray 2 Letterhead Orientation Tray 1 Letterhead Orientation An envelope. Jamming and printer damage can result Printing Envelopes A paper jam To Load Envelopes into Tray Transparency Guidelines Printing Labels and TransparenciesLabel Guidelines To Print Transparencies or Labels T e R N I N G Printing with Optional AccessoriesPrinting from the 500-sheet Tray Will cause paper jams Media Source Default Printing PrioritySheet Tray 3 Details On next To Load Paper into the Optional Tray Printing Printing with the Duplex Unit 2-Sided Printing Specifying a Duplex Setup Long-edge landscape orientation Paper orientation options for duplex 2-sided printing Tray 2 Letterhead Orientation for 2-Sided Printing Tray 1 Letterhead Orientation for 2-Sided Printing Envelope Feeder Details Feeder for complete installation and setup instructionsPrinting with the Envelope Feeder Turn the printer off Inserting the Envelope Feeder Loading Envelopes in the Envelope Feeder Standard Printing with the Infrared Serial Port To print using the HP Infrared Adapter Printing PostScript Printing Preparing for PostScript Printing Using PostScript Printer DriversPostScript Printer Drivers for MS Windows PostScript Printer Drivers for DOS/UNIX Applications Requirement Dpi Simplex Dpi Duplex Printer Memory and PostScript Printing HP LaserJet 5M comes with 6 MB. Printing 600 dpi legal-size Printing a Legal Page in PostScriptChapter Memory To change the printer’s personality setting Switching Printer LanguagesPersonalities Gives you Adobe’s 35 Type 1 fonts To select a menu item Control Panel Differences with PostScript PS Fonts List Language fonts see -1 on the following PostScript Fonts ListDownloaded fonts Characters to a wide range of sizes 1PostScript Fonts List Printing Menu Differences Menu Items Affected by PostScript Configuration Menu Differences Printing a PostScript ConfigurationIO Buffer Resrcsave Test Menu is shown in -2 on the following PostScript ConfigurationPostScript configuration page the PS Config page item 2PostScript Configuration PostScript Printing Adjusting Print Quality Printer Choosing Print ResolutionSoftware application override control panel settings To adjust print density from the control panel Fine-Tuning Print QualityAdjusting Print Density Control panel Enhancing ResolutionTo adjust REt from the control panel To harmonize print density and REt settings Harmonizing Print Density and REt SettingsChecking the Effect of a REt Setting EconoMode Printing EconoMode setting should normally be set through a softwareSaving Toner with EconoMode To turn on EconoMode from the control panel Calling for Help Solving Printer ProblemsSolving Printer Problems Print media Clearing Paper Jams Transfer guide area Fusing assembly area Tray 3 optional Paper Pickup and Transfer Guide Paper Jams Fusing Assembly Paper Jams-Top Cover Open the rear cover Fusing Assembly and Paper Exit Paper Jams- Rear Cover Optional Tray 3 Paper Jam Optional Duplex Unit Paper Jams Repeated Paper Jams Situation Solution To activate a printer reset Resetting the PrinterSee the Resets Menu in for further details on each reset Reset Action To print a test Testing the PrinterSelf Tests Key to Figure Understanding the Self Test Printout Self Test Printout To print a PCL Font List Checking Installed PCL FontsUnderstanding the PCL Font List Printout PCL Font List Improving Print Quality Print Quality ChecklistVertical Fade Dropouts Background Gray Toner Shading Vertical LinesToner Smear Vertical Line at Edge of Paper Vertical Repetitive DefectsImproperly Formed Characters Status Messages Status messages Error messages Service messagesUnderstanding Printer Messages Resetting ConfigurationResetting ALL Settings MEMORY, JOB InsufficientCleared Printing AT Error Messages Install Tray Install TonerUnexpected Paper Size Service Messages Settings not Nvram ErrorInstalled Incompatible Tray 3 Installed Printer Response Problems Troubleshooting ChecklistPrinter not on Control panel display is blank or garbled Display messages reappear or cannot be removed Message SolutionPrinter cannot produce a self-test printout Job sent to printer but nothing prints Software/Computer/Printer Interface Problems Computer, network, or I/O port problems Print speed is slow See Printing Menu for details Problems when printing transparencies and labels Manual feed problems Duplex option problems Problems Using Optional AccessoriesSheet Tray 3 problems Envelope Feeder option problems PostScript Troubleshooting Solving Printer Problems Maintaining and Adjusting the Printer Managing the Toner Cartridge Storing, Installing, and Recycling the Toner CartridgeToner Cartridge Life HP’s Policy on Use of Non-HP Toner Cartridges Clearing the Toner LOW Message Extending Toner Cartridge Life Based cleaners on or around your printer Cleaning the Printer Printer Cleaning Tasks Saving Power with the PowerSave Feature To change the PowerSave setting Part Name Part Number Remarks User-Replaceable PartsOrdering Information Tray 1 Paper Pickup Roller & Separation Pad Tray 2 Pickup Roller Transfer Roller Fusing Assembly Remove both Tray 2 and Tray 3 from the printer Optional Tray 3 Pickup Roller Media Specifications Paper Guidelines Paper and Preprinted FormsHeavy Paper Stock Table A-1 Media Specifications A-3 Label Construction Adhesive Labels Ordering Transparencies Overhead Transparencies Envelope Construction EnvelopesDouble Side Seam Envelopes Envelopes with Adhesive Strips or Flaps Envelope Margins Envelope Storage Media Specifications PCL Printer Commands Escape Sequences Common PCL Printer Commands Before using printer commands, compare these characters PCL Printer Command Syntax PCL Font Selection Using PCL Printer CommandsEscape Character Table B-1 Function Command Decimal Value Job Control Commands Setup StringsControl Commands Table B-2 Font Selection Common PCL Printer Commands B-5Function Command Decimal Value Control Commands Function Command Decimal Value Cursor Positioning Specifications & Regulatory Information C-1 Specifications & Regulatory InformationLocation Requirements Opening Tray Specifications & Regulatory Information Printer Specifications Environmental Product Stewardship Specifications & Regulatory Information C-3Protecting the Environment This HP LaserJet printer design eliminates Paper Use This HP LaserJet design re-uses Toner Cartridges Specifications & Regulatory Information C-5 FCC Regulations Regulatory Information Laser Safety Safety InformationSpecifications & Regulatory Information C-7 Vcci Statement Japan Huolto Laser Statement for Finland Declaration of Conformity Specifications & Regulatory Information C-9 Specifications & Regulatory Information Printer Memory Standard MB Maximum MB Printer MemoryDetermining Needed Printer Memory Optional Flash Simm How Your Printer Uses Memory Printer Memory D-3 Keeping Downloaded Resources in MemoryResource Saving in PCL and PostScript Printers On the following To determine how much memory to allocate to a personality How I/O Buffering Improves Performance Memory Simm Part Numbers Simm Board InstallationCan add up to 40 MBytes of memory 6 MBytes are standard Part numbers in the table below Printer Memory D-7 Installing SIMMs On the next Printer Memory D-9 Testing a Simm BoardMemory Simm running a self test printout PostScript Simm Troubleshooting a Simm BoardService / Error Messages Validation Error Messages Checking ProcedurePrinter Memory D-11 ROM Printer Memory Serial Pin-out and Cabling Configuration E-1 Serial Pin-out and Cabling ConfigurationSerial Communication Least significant bit to the most significant bit 25 to 9 pin adapter C2809A Serial Pin-out and Cabling ConfigurationDB-9 Serial Cable pin outs HP Part Number Description Serial Pin-out and Cabling Configuration E-3 Pins not shown are not used by the printerDB-25 Serial Cable pin outs Pin numbers for you PC may be different. Please check Pin Functions Warranty and Software License F-1 Warranty and Software LicenseLimited Warranty Exclusions Warranty Limitations Service During the Warranty PeriodWarranty and Software License F-3 Limit of Liability Repacking Guidelines Service After the Warranty Period HP Software Product License Warranty and Software License F-5 Warranty and Software License Sales and Service Offices G-1 Sales and Service OfficesWorldwide Hewlett-Packard Sales and Service Offices Calling for Help Denmark Greece Latin American Headquarters Sales and Service Offices USA Sales and Service Offices G-3 Venezuela Auto Index High Speed Index-2 Index-3 Index-4 Nvram Error Index-5 Index-6