HP 5M Software/Computer/Printer Interface Problems, Job sent to printer but nothing prints

Software/Computer/Printer Interface Problems

Job sent to printer but nothing prints

Situation	Solution
Printer is off or not connected	Make sure the printer is on, and the power cable is firmly
to an active power source.	plugged into both the printer and an active power source.
Printer is off line.	Press Go to put the printer on line.
Printer is on line but not	Check your I/O cable:
receiving data.	1. Check for loose I/O cable connections at printer and
	computer.
	2. Try your I/O cable on a system that you know works.
	3. Check that the correct interface cable was selected and
	securely connected to both the printer and the
	computer. If the cable is not correctly configured, see
	the Getting Started Guide for configuration information.
	4. Check that the interface cable is not plugged in
	upside-down.
Data from a previous print job	Press Go to print the pages stored in the printer buffer. If
is still in the printer buffer.	this does not work, press [Job Cancel] to clear the buffer.
Last page did not print.	Press Go to print the page stored in the printer buffer (some
	older software programs do not automatically send an “end
	of job” or page eject command).
Job did not print.	Set the PERSONALTY item in the Job Menu to AUTO (see
	Chapter 3). If it is set to PCL (or PS) and a PostScript (or
	PCL) job is sent, the printer will not accept the print job and
	no error message will appear.

7-28 Solving Printer Problems

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