HP 5M manual Service After the Warranty Period, Repacking Guidelines

Service After the Warranty Period

For telephone assistance about using your printer past the one-year warranty, you have two choices:

1You can call (900) 555-1500 (U.S.) at $2.50* per minute. Charges begin once a live service operator answers the call.

2You can call (800) 999-1148 (U.S.) at $25.00* per call (VISA or MasterCard).

Outside the U.S., contact a service-authorized HP dealer or an HP Customer Service Center to obtain service.

*Prices are subject to change without notice.

N o t e

Repacking Guidelines

•Remove and retain any SIMMs installed in your printer.

•Remove and retain the toner cartridge.

•Remove and retain the 500-sheet optional Tray 3, if installed.

•Use the original shipping container and packing materials, if possible.

•Include print samples and 50-100 sheets of the paper or forms you are having trouble printing, if possible.

If you have already disposed of your printer’s packaging material. Contact a local packaging and mailing service for the repackaging of your printer.

F-4 Warranty and Software License

EN