HP 5M manual Computer, network, or I/O port problems

Computer, network, or I/O port problems

Situation	Solution
Printer interface problems.	Run a self test to verify that the interface configurations
	shown on the printout match those on your host computer
	(see self test section earlier in this chapter).
Computer software problem.	Check that your computer is working correctly by printing
	from a software application you know works. You can also
	try printing a plain MS-DOS file (for example, C:\dir>prn)
	to see if the problem is with your software application or
	printer driver.
Software is selecting the	Check your software application to be sure the print job is
wrong port.	being sent to the correct port (LPT1, for example).
There is a printer port	Check that your computer’s port is configured and working
problem.	properly. One way to check this is to connect another
	printer, if available, to that port on your computer and print
	from an application you know works.
Network or shared printer	Check that there are no network or shared printer problems
problems.	by connecting your computer directly to the printer and
	printing from an application you know works. If you suspect
	network problems, check with your network administrator.
Computer displays messages	1. Add a Mode command to your computer’s
such as: Write Fault Error	AUTOEXEC.BAT file. It can be inserted anywhere after
Writing Device LPTn: Abort,	the PATH statement:
Retry, Ignore?	For a parallel port, add:
	MODE LPT1:,,P
	For a serial port, add:
	MODE COM1:9600,N,8,1,P
	MODE LPT1=COM1
	2. Your I/O cable could be faulty; see “Blank, garbled, or
	incomplete pages...” later in this chapter.

7 Solving Printer Problems

EN Solving Printer Problems 7-29