HP 5M manual PostScript Troubleshooting

PostScript Troubleshooting

The items below are PostScript language-specific and may occur where several printer languages are used and in shared printer environments.

Situation	Solution
A text listing of PostScript	The control panel PERSONALTY=AUTO setting may have been
commands prints instead of	confused by a nonstandard PostScript code. Set the
your PostScript printing job.	control panel PERSONALTY setting to PERSONALTY=PS for this
	print job only, then, when the job has printed, return the
	setting to AUTO.
The job prints in Courier (the	The requested font is not downloaded. A personality switch
printer’s default font) instead of	may have been performed to print a PCL job just before the
the font you requested.	PostScript printing job was received. Download the
	desired font.
A legal page prints with clipped	If the page margins are clipped, you may need to print the
margins.	page at 300-dpi resolution or install more memory (see
	Chapter 5, “Printing a Legal Page in PostScript”).
A legal page fails to print.	First, set PRT PS ERRS=ON, then send the job again to print
	a PostScript error page. If an error page prints, see “A
	PostScript error page prints,” below. If margins are clipped,
	see “A legal page prints with clipped margins” above.
Letter page jobs fail to print.	First, set PRT PS ERRS=ON, then send the job again to print
	a PostScript error page. If an error page prints, see “A
	PostScript error page prints,” below. If this does not correct
	the problem, you may need to install more memory (see
	Chapter 5, “PostScript Printing”).
A PostScript error page prints.	Make sure the print job is a PostScript job. Check to see if
	your software expected you to send a setup or PostScript
	header file to the printer.

7 Solving Printer Problems

EN Solving Printer Problems 7-35