HP 5M manual See Printing Menu for details

Printer does not recognize fonts, tray selection, other printer languages (PostScript, etc.), or similar requests

Situation	Solution
Printer prints some wrong	1. The font is not present in the printer and must be
fonts or formats.	downloaded by your software application. Check your
	software program to ensure the correct printer driver
	has been installed and configured. To verify that the
	font, or format you want is available, print a font list
	(see “Checking Installed PCL Fonts” earlier in this
	chapter).
	2. Your software is selecting a substitute font for one that
	is not available in the printer (see your software
	application manual for font selection).
Courier font is too dark.	Change the COURIER setting to REGULAR in the Printing
	Menu. See “Printing Menu” Chapter 3 for details.
Courier font is too light	Change the COURIER setting to DARK in the Printing Menu.
	See “Printing Menu” Chapter 3 for details.
Printer prints in wrong	1. Ensure that the personality (printer language, such as
personality.	PostScript) is installed in the printer (see Chapter 5,
	“PostScript Printing”).
	2. Check the PERSONALTY item in the Job Menu; if it is not
	set to AUTO, then your software application may not be
	sending a command telling the printer to switch to that
	personality.
Control panel settings, such as	Software commands override control panel settings (see
tray selection or font selection,	Chapter 3 for information on how your software works with
do not work or are ignored.	control panel settings).

7 Solving Printer Problems

EN Solving Printer Problems 7-31