HP 5M manual Error Messages

Error Messages

Error messages communicate errors that prevent printing. All errors in this category (with the exception of 41.3 UNEXPECTED PAPER SIZE) are affected by the AUTO CONTINUE setting. If set to ON when an error occurs, the error message will display and the printer will go offline for ten seconds before returning to an on line state. If AUTO CONTINUE is set to OFF, the error message will remain on the display until the Go key is pushed.

Message	Description	Recommended Action
20 INSUFFICIENT	The printer received more data from the	Press Go to print the transferred data (data loss
MEMORY, PRESS	computer than can fit in its available user	may result), then simplify your print job or install
GO KEY	memory. You may have tried to transfer too	additional memory.
	many macros or soft fonts, or graphics that were
	too complex.
21 PAGE TOO	The data (dense text, rules, raster or vector	Press Go to resume printing. You may lose
COMPLEX, PRESS	graphics) sent to the printer was too complex.	some data. Try to simplify your print job by
GO KEY		using fewer graphics. If you must print the job
		“as is,” setPAGEPROTCT=ON in the Job Menu,
		print the job, then return PAGEPROTCT=AUTO. Do
		not leave PAGEPROTCT set to ON as it will degrade
		performance.
22 SERIAL IO	For serial or parallel configuration, the computer	Press Go to clear the error message (data will
ERROR, PRESS GO	and printer are not communicating because of	be lost). If the error continues, call your dealer
KEY	improper signal protocols. This is an I/O buffer	or HP service representative.
	overrun error.
22 PARALLEL IO		Parallel configuration: check for loose cable;
ERROR, PRESS GO	Parallel configuration: may mean a loose	use a high-quality cable (see “Accessories and
KEY	cable connection or a bad or poor quality cable.	Options” in Chapter 1 or the Getting Started
		Guide for HP cable part numbers and
22 HP MIO ERROR,	Serial configuration: wrong pacing option may	information). (Note: some non-HP parallel
PRESS GO	have been selected. The HP LaserJet printer	cables may be missing pin connections.)
	uses XON/XOFF and DTR/DSR signal protocols
	rather than ETX/ACK protocol.	Serial configuration: check for correct serial
		pacing option.
	MIO configuration: This is an I/O buffer
	overrun error.	If you are using an I/O card see the manual for
		that device or contact your dealer.
		If you are on a network, contact your network
		administrator.
40 BAD SERIAL	The printer encountered an error while	Make sure the printer is set at the same baud
DATA FORMAT,	transferring data from the computer.	rate as the computer. (If you are using an I/O
PRESS GO KEY		interface other than the serial/Bi-Tronics parallel
	On a serial configuration, the error may have	I/O, refer to the user’s manual for that product.)
40 HP MIO ERROR,	occurred because the computer was turned on	See the BAUD RATE item under the Serial Menu
PRESS GO KEY	or off while the printer was on line or the printer’s	in Chapter 3. Press [Go to clear the error
	baud rate or parity was not the same as the	message.
	computer’s.
	For network MIO cards, this means there was
	an abnormal connection break.
41.[X] ERROR,	A temporary printing error occurred.	Remove the page from the output bin and press
PRESS GO KEY		[Go . The page containing the error will
X=1, 2, 4, or 5		automatically be reprinted.

7-22 Solving Printer Problems

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