Troubleshooting a Simm Board, PostScript Simm | HP 5M specs

PostScript SIMM

Use these instructions to verify your PostScript SIMM installation:

1Plug in the power cord and turn the printer on.

2After warm up READY should appear in the control panel display. If a printer message appears, see “Troubleshooting a SIMM Board” next in this appendix.

3Press [Menu] until PS MENU appears in the display. If this message appears, your printer recognizes that the PostScript language is installed. If PS MENU does not appear, check the SIMM installation.

4Press [Go] to exit menus.

Troubleshooting a SIMM Board

Service / Error Messages

These messages can be generated when your printer is checking its internal memory. (For more information on the messages below, see Chapter 7, “Solving Printer Problems.”)

Error	Problem	Solution

62.x ERROR	This error indicates your printer identified a	If x = 0, the problem is in internal Read Only
where x = 0, 1,	problem while checking memory.	Memory (ROM). If x = 1, 2, 3, or 4, the problem
2, 3, or 4.		is in SIMM slot 1, 2, 3, or 4. See the checking
		procedure for 62.x ERROR described on the
		next page.

63 NEEDS SERVICE	The printer found a problem in its internal RAM	Switch your printer OFF, then ON, to clear the
	memory.	error. If the message reappears, call your
		authorized HP dealer or service representative.

D-10 Printer Memory

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HP 5M manual Troubleshooting a Simm Board, PostScript Simm, Service / Error Messages

Contents

Page Page Page Take a look at all HP Support has to offer User’s Manual Warranty Network Security HP LaserJet Utility Macintosh HP JetAdmin Utility Novell Networks Ascii PJL Escape Sequence Conventions T e U t i o n R N I N G Supplementary Documents Title Part Number Contents Printing Solving Printer Problems Warranty and Software License Contents-4 About Your Printer Introduction HP LaserJet 5 Printer Features Features Energy Savings ManagementSoftware Utilities HP LaserJet 5M Printer Features EtherNet networksPostScript Fonts Networking Accessories and Options T e Paper Handling Accessories Option Description or Use Part Number To order HP LaserJet 5/5M accessories and options Ordering InformationCall HP Direct Ordering at 800 Stock, call the HP Customer Information Center 800 HP LaserJet Printer Parts Front/right side view with Tray 1 open About Your Printer Power plug connector Modular I/O MIO slot Installed the software, see the Getting Started Guide Printing Software OverviewHP dealer Windows environments HP LaserJet 5/5M Standard Software for MS WindowsMS Windows Printer Drivers MS Windows Status Utilities HP LaserJet 5/5M EnhancedPostScript Level Status Window HP FontSmart FontsHP JetPrint TrueType Screen Fonts HP JetAdminNetwork Management Utilities DOS Utilities Software for DOSDOS Printer Drivers Remote Control Panel Status Monitor Software for Macintosh Macintosh Printer DriversHP LaserJet LaserJet 5M GX Optional Printer Drivers Available Optional SoftwareHP LaserJet Utility Optional Networking Software Available HP-UX Using the Printer Control Panel T e f o r M a c i n t o s h U s e r s Control Panel Layout Control Panel Keys Key Explanation Printers. The Go key performs six main functions To change a printer control panel setting That it is now the defaultControl Panel Menus To print a menu map of the control panel menus Control Printing Menu Options Explanation Form Manual Feed OFFRET OFF Light PCL Fonts Menu JAM Recover OFF PostScript MenuPS Font List PRT PS Errs OFF Job Menu Configuration Menu CLR Warn JOBAuto OFF Toner Density Memory Configuration Menu Buffer AutoResrcsave Auto PCL MEM ADV Fnctns Parallel MenuHigh Speed YES Serial Menu Resets Menu While the Job Cancel key only clears the current jobMenu option with caution Menu Printer Explanation Selection Response Test Menu See , PostScript Printing’’ for additional information. See Using the Printer Control Panel Printing Preparing for Printing Selecting Paper and Other Print MediaPrinting on Custom Sizes of Paper Printing Paper Type Dimensions Tray Optional Printing on Standard Sizes of PaperPaper jam Printer can print on standard sizes and types of media Tray 1 only. Load only one size of paper at a time in Tray Media Input OptionsTray Optional Media Inputs 4Optional Media Inputs Loading Tray To load TrayTray 2 holds about 250 sheets of 20 lb g/m2 paper Pull Tray 2 straight out of the printer Loading Tray Printing Tasks Stopping a Print JobTo stop a print job from the printer To stop a print job from a software application To turn on Manual Feed in the printer control panel Manually Feeding PagesTo turn on Manual Feed in your software application Reserving or Locking-out Trays Media Size DesignationsEnvelopes, while Tray 2 is reserved for letterhead Be selected from your software application To reserve and lock out Trays Locking Tray Printing on more than one type of media for a print job To print a document from a reserved trayTo print a multiple-page document from two trays Regular Printing on Special Paper Printing on Special MediaPrinting Letterhead and Preprinted Forms Occasional Printing on Special Paper Tray 1 Letterhead Orientation Tray 2 Letterhead Orientation Printing Envelopes An envelope. Jamming and printer damage can result To Load Envelopes into Tray A paper jam Transparency Guidelines Printing Labels and TransparenciesLabel Guidelines To Print Transparencies or Labels T e R N I N G Printing with Optional AccessoriesPrinting from the 500-sheet Tray Will cause paper jams Media Source Default Printing PrioritySheet Tray 3 Details To Load Paper into the Optional Tray On next Printing Specifying a Duplex Setup Printing with the Duplex Unit 2-Sided Printing Paper orientation options for duplex 2-sided printing Long-edge landscape orientation Tray 1 Letterhead Orientation for 2-Sided Printing Tray 2 Letterhead Orientation for 2-Sided Printing Envelope Feeder Details Feeder for complete installation and setup instructionsPrinting with the Envelope Feeder Inserting the Envelope Feeder Turn the printer off Loading Envelopes in the Envelope Feeder Printing with the Infrared Serial Port Standard To print using the HP Infrared Adapter Printing PostScript Printing Using PostScript Printer Drivers Preparing for PostScript PrintingPostScript Printer Drivers for MS Windows PostScript Printer Drivers for DOS/UNIX Applications Printer Memory and PostScript Printing Requirement Dpi Simplex Dpi Duplex Printing a Legal Page in PostScript HP LaserJet 5M comes with 6 MB. Printing 600 dpi legal-sizeChapter Memory Switching Printer Languages To change the printer’s personality settingPersonalities Gives you Adobe’s 35 Type 1 fonts Control Panel Differences with PostScript To select a menu item PS Fonts List PostScript Fonts List Language fonts see -1 on the followingDownloaded fonts Characters to a wide range of sizes 1PostScript Fonts List Menu Items Affected by PostScript Printing Menu Differences Printing a PostScript Configuration Configuration Menu DifferencesIO Buffer Resrcsave Test Menu is shown in -2 on the following PostScript ConfigurationPostScript configuration page the PS Config page item 2PostScript Configuration PostScript Printing Adjusting Print Quality Printer Choosing Print ResolutionSoftware application override control panel settings To adjust print density from the control panel Fine-Tuning Print QualityAdjusting Print Density Control panel Enhancing ResolutionTo adjust REt from the control panel To harmonize print density and REt settings Harmonizing Print Density and REt SettingsChecking the Effect of a REt Setting EconoMode setting should normally be set through a software EconoMode PrintingSaving Toner with EconoMode To turn on EconoMode from the control panel Calling for Help Solving Printer ProblemsSolving Printer Problems Clearing Paper Jams Print media Fusing assembly area Tray 3 optional Transfer guide area Paper Pickup and Transfer Guide Paper Jams Fusing Assembly Paper Jams-Top Cover Fusing Assembly and Paper Exit Paper Jams- Rear Cover Open the rear cover Optional Tray 3 Paper Jam Optional Duplex Unit Paper Jams Situation Solution Repeated Paper Jams Resetting the Printer To activate a printer resetSee the Resets Menu in for further details on each reset Reset Action To print a test Testing the PrinterSelf Tests Understanding the Self Test Printout Key to Figure Self Test Printout To print a PCL Font List Checking Installed PCL FontsUnderstanding the PCL Font List Printout PCL Font List Print Quality Checklist Improving Print QualityVertical Fade Dropouts Background Gray Toner Shading Vertical LinesToner Smear Vertical Line at Edge of Paper Vertical Repetitive DefectsImproperly Formed Characters Status Messages Status messages Error messages Service messagesUnderstanding Printer Messages Configuration ResettingResetting ALL Settings Insufficient MEMORY, JOBCleared Printing AT Error Messages Install Toner Install TrayUnexpected Paper Size Service Messages Nvram Error Settings notInstalled Incompatible Tray 3 Installed Troubleshooting Checklist Printer Response ProblemsPrinter not on Control panel display is blank or garbled Display messages reappear or cannot be removed Message SolutionPrinter cannot produce a self-test printout Software/Computer/Printer Interface Problems Job sent to printer but nothing prints Computer, network, or I/O port problems Print speed is slow See Printing Menu for details Manual feed problems Problems when printing transparencies and labels Duplex option problems Problems Using Optional AccessoriesSheet Tray 3 problems Envelope Feeder option problems PostScript Troubleshooting Solving Printer Problems Maintaining and Adjusting the Printer Storing, Installing, and Recycling the Toner Cartridge Managing the Toner CartridgeToner Cartridge Life HP’s Policy on Use of Non-HP Toner Cartridges Clearing the Toner LOW Message Extending Toner Cartridge Life Cleaning the Printer Based cleaners on or around your printer Printer Cleaning Tasks Saving Power with the PowerSave Feature To change the PowerSave setting Part Name Part Number Remarks User-Replaceable PartsOrdering Information Tray 1 Paper Pickup Roller & Separation Pad Tray 2 Pickup Roller Transfer Roller Fusing Assembly Optional Tray 3 Pickup Roller Remove both Tray 2 and Tray 3 from the printer Media Specifications Paper Guidelines Paper and Preprinted FormsHeavy Paper Stock Media Specifications A-3 Table A-1 Adhesive Labels Label Construction Overhead Transparencies Ordering Transparencies Envelopes Envelope ConstructionDouble Side Seam Envelopes Envelopes with Adhesive Strips or Flaps Envelope Storage Envelope Margins Media Specifications Common PCL Printer Commands PCL Printer Commands Escape Sequences PCL Printer Command Syntax Before using printer commands, compare these characters Using PCL Printer Commands PCL Font SelectionEscape Character Table B-1 Setup Strings Function Command Decimal Value Job Control CommandsControl Commands Table B-2 Font Selection Common PCL Printer Commands B-5Function Command Decimal Value Control Commands Function Command Decimal Value Cursor Positioning Specifications & Regulatory Information Specifications & Regulatory Information C-1Location Requirements Opening Tray Printer Specifications Specifications & Regulatory Information Specifications & Regulatory Information C-3 Environmental Product StewardshipProtecting the Environment This HP LaserJet printer design eliminates This HP LaserJet design re-uses Paper Use Specifications & Regulatory Information C-5 Toner Cartridges Regulatory Information FCC Regulations Safety Information Laser SafetySpecifications & Regulatory Information C-7 Vcci Statement Japan Laser Statement for Finland Huolto Specifications & Regulatory Information C-9 Declaration of Conformity Specifications & Regulatory Information Printer Memory Standard MB Maximum MB Printer MemoryDetermining Needed Printer Memory How Your Printer Uses Memory Optional Flash Simm Printer Memory D-3 Keeping Downloaded Resources in MemoryResource Saving in PCL and PostScript Printers To determine how much memory to allocate to a personality On the following How I/O Buffering Improves Performance Simm Board Installation Memory Simm Part NumbersCan add up to 40 MBytes of memory 6 MBytes are standard Part numbers in the table below Installing SIMMs Printer Memory D-7 On the next Printer Memory D-9 Testing a Simm BoardMemory Simm running a self test printout PostScript Simm Troubleshooting a Simm BoardService / Error Messages Checking Procedure Validation Error MessagesPrinter Memory D-11 ROM Printer Memory Serial Pin-out and Cabling Configuration Serial Pin-out and Cabling Configuration E-1Serial Communication Least significant bit to the most significant bit Serial Pin-out and Cabling Configuration 25 to 9 pin adapter C2809ADB-9 Serial Cable pin outs HP Part Number Description Pins not shown are not used by the printer Serial Pin-out and Cabling Configuration E-3DB-25 Serial Cable pin outs Pin numbers for you PC may be different. Please check Pin Functions Warranty and Software License F-1 Warranty and Software LicenseLimited Warranty Exclusions Service During the Warranty Period Warranty LimitationsWarranty and Software License F-3 Limit of Liability Service After the Warranty Period Repacking Guidelines Warranty and Software License F-5 HP Software Product License Warranty and Software License Sales and Service Offices Sales and Service Offices G-1Worldwide Hewlett-Packard Sales and Service Offices Calling for Help Sales and Service Offices Denmark Greece Latin American Headquarters Sales and Service Offices G-3 USA Venezuela Index Auto Index-2 High Speed Index-3 Nvram Error Index-4 Index-5 Index-6