HP 5M manual Service Messages

Service Messages

Service messages communicate a failure condition with the printer. Most instances can be cleared by following the Recommended Action column (usually resetting the printer, or turning the printer off and back on). If a service message continues, contact your dealer or HP service representative.

Message	Description	Recommended Action
50 FUSER ERROR,	The printer identified an internal service error.	If this error appears, switch the printer off for at
CYCLE POWER		least 15 minutes and then back on. If the error
		continues, call your dealer or HP service
		representative.
51 PRINTER	The printer detected a temporary error condition.	If this error appears, switch the printer off and
ERROR, CYCLE		then back on. If the error continues, call your
POWER		dealer or HP service representative.
52 PRINTER	The printer identified an internal service error.	If this error appears, switch the printer off and
ERROR, CYCLE		then back on. If the error continues, call your
POWER		dealer or HP service representative.
53.XY.ZZ ERROR	An error occurred during configuration and	Make sure your SIMM board is installed
	validation of SIMM memory:	correctly (see Appendix D). Replace the SIMM
		that caused the error. [Go] will allow you to
	X (Hardware Type):	continue but the SIMM that caused the error will
	0: ROM	not be configured. If the SIMM device has more
	1: RAM	than one bank of memory, the good banks will
	2: Flash	be configured.
	Y (Hardware Device):
	0: Internal Memory
	1: SIMM Slot 1
	2: SIMM Slot 2
	3: SIMM Slot 3
	4: SIMM Slot 4
	ZZ (Error Number):
	0: Unsupported memory
	1: Unrecognized memory
	2: Unsupported memory size
	3: Failed RAM test
	4: Exceeded maximum RAM size
	5: Exceeded maximum ROM size
	6: Invalid SIMM speed
	7: SIMM reporting information incorrectly
	8: SIMM RAM parity error
	10: SIMM address conflict
	11: ROM out of bounds
	12: Could not make temporary mapping
55 PRINTER	The printer detected a temporary error condition.	Press [Go] to resume operation.
ERROR, PRESS
GO KEY
57 MOTOR	The printer identified an internal service error.	Call your dealer or HP service representative.
FAILURE, CALL
SERVICE
58 FAN MOTOR	The printer identified an internal service error.	Call your dealer or HP service representative.
FAILURE, CALL
SERVICE

7-24 Solving Printer Problems

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