HP 5M manual Manual feed problems, Problems when printing transparencies and labels

Situation	Solution
Printer draws media from the	1.	Check the paper source option in your software
wrong paper source.		application.
	2	Ensure that the printer driver for your software
		application is correctly installed, configured, and
		capable of printer tray selection.
	3.	Paper tray may be reserved (“locked out”). Print a self
		test to determine if a tray has been reserved (see
		“Testing the Printer” earlier in this chapter) or check
		the “Lock” item in the printer’s Config Menu (see
		Chapter 3).
	4.	The size of paper you are requesting is not in the tray
		you have selected. The printer draws paper from the
		next default tray having the correct size. Put the
		correct size paper in the tray or, if you are using an
		adjustable tray, check that the paper size knob is set to
		the correct size paper.
	5.	If you selected the optional Tray 3 and did not turn the
		printer off when installing it, the printer will not
		recognize it and will draw paper from the next default
		size paper source (switch the printer off, then back on,
		so the printer will recognize it).
	6.	If you are printing to Tray 1 but the software is not
		selecting it, try setting TRAY 1=CASSETTE.

Manual feed problems

Situation	Solution
Cannot clear manual feed	A previous print job may still be in the printer’s buffer. Press
messages.	[Job Cancel] to remove the previous print job.
Cannot print from Tray 1.	Check to be sure you have selected “Manual Feed” or “Tray
	1” through your software application.

Problems when printing transparencies and labels

Situation	Solution
Labels and/or Transparencies	1.	The media might be sticking together. Try fanning the
jam or multifeed when printing.		media, allowing them to separate from each other.
	2.	If this does not solve problem, print the labels or
		transparencies individually from Tray 1.

7-32 Solving Printer Problems

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