Chapter 2: Supported Reports
Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, V ersion 4.3-W 97
Top 1 0 CD R Ca ll D ura tio n
Description
Top 10 extensions, gateways, or paths based on total call duration.
Reporter Set
Extension
Tables and Charts
Tables: TopN (2 of 9 implemented)
Charts: TopN (2 of 9 implemented)
Metrics Used in Report
CallDuration
TollbypassCallDuration
Navigation Path
Navigation path on the DataView portal:
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Cluster > %(clusterId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Customer >
%(customerId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Site > %(siteId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Cluster >
%(clusterId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Customer >
%(customerId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Site > %(siteId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Paths > By Cluster > %(clusterId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Paths > By Customer > %(customerId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Cluster >
%(CDRclusterId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Customer >
%(CDRcustomerId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Site > %(CDRsiteId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Cluster >
%(CDRclusterId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Customer >
%(CDRcustomerId)