IBM 4.3-W manual Top 10 CDR Call Duration, CallDuration TollbypassCallDuration

Chapter 2: Supported Reports

Top 10 CDR Call Duration

Description

Top 10 extensions, gateways, or paths based on total call duration.

Reporter Set

Extension

Tables and Charts

Tables: TopN (2 of 9 implemented)

Charts: TopN (2 of 9 implemented)

Metrics Used in Report

CallDuration

TollbypassCallDuration

Navigation Path

Navigation path on the DataView portal:

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Cluster > %(clusterId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Customer > %(customerId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Site > %(siteId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Cluster > %(clusterId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Customer > %(customerId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Site > %(siteId) NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Paths > By Cluster > %(clusterId) NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Paths > By Customer > %(customerId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Cluster > %(CDRclusterId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Customer > %(CDRcustomerId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Site > %(CDRsiteId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Cluster > %(CDRclusterId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Customer > %(CDRcustomerId)

Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W 97