Chapter 2: Supported Reports
44 Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W
Cluster Utilization Group
Description
Group summary chart showing cluster utilization based on information collected through CDRs and CMRs.
Reporter Set
Cluster
Tables and Charts
Tables: Group Summary Table (1 of 2 implemented)
Charts: Resource Distribution Chart (2 of 2 implemented)
Metrics Used in Report
Cluster Erlang
Cluster Percentage of Company Calls (percent)
Cluster Percentage of TollBypass Calls (percent)
Cluster Total Hours of Traffic
ClusterIntersiteIPCall
ClusterNbPacketsReceived
ClusterNbPacketsSent
ClusterTotalCall
Navigation Path
Navigation path on the DataView portal:
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters
Drills Down To
Cluster Utilization Resource
Drilled Down From
None.