Chapter 2: Supported Reports

Cluster Utilization Group

Description

Group summary chart showing cluster utilization based on information collected through CDRs and CMRs.

Reporter Set

Cluster

Tables and Charts

Tables: Group Summary Table (1 of 2 implemented)

Charts: Resource Distribution Chart (2 of 2 implemented)

Metrics Used in Report

Cluster Erlang

Cluster Percentage of Company Calls (percent)

Cluster Percentage of TollBypass Calls (percent)

Cluster Total Hours of Traffic

ClusterIntersiteIPCall

ClusterNbPacketsReceived

ClusterNbPacketsSent

ClusterTotalCall

Navigation Path

Navigation path on the DataView portal:

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters

Drills Down To

Cluster Utilization Resource

Drilled Down From

None.

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Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W

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IBM 4.3-W manual Cluster Utilization Group