IBM 4.3-W manual Root-Sub-Element Collect-Cisco

Appendix A: Configuration

3-c. Click the Configuration tab, then click Request Editor to open the Request Editor.

3-d. Click the Collection tab.

3-e. Click Refresh.

The predefined data collection requests are loaded into the Request Editor from the database. 3-f. Click the Inactive button in the Filter group box to display only idle requests.

3-g. In the Sub-Element Groups pane, select all idle data collection requests in the following group or groups:

Root->Sub-Element Collect->Cisco

3-h. Click the Active box under Details. The Request Editor toggles the idle setting for these data collection requests from idle to active in the Active column.

3-i. Click Save.

4.Merge the technology pack’s sub-element inventory text files.

Sub-element inventory control rules for the Cisco IP Telephony Technology Pack are contained in the file voip_cisco_ipt_inventory_subelements.txt, which is installed in the following directory on the DataMart server:

$PVMHOME/APFiles/voip_cisco_ipt/datamart/conf

You must merge the contents of this file with the file inventory_subelements.txt located in $PVMHOME/conf (typically, /opt/datamart/conf) on the DataMart server:

To merge the sub-element inventory control rules for the Cisco IP Telephony Technology Pack, follow these steps:

4-a. Change your working directory to $PVMHOME/conf by entering the following command:

cd $PVMHOME/conf

4-b. Copy voip_cisco_ipt_inventory_subelements.txt to the $PVMHOME/conf directory, by entering the following command:

cp $PVMHOME/APFiles/voip_cisco_ipt/datamart/conf/voip_cisco_ipt_inventory_subelements.txt .

4-c. Make a backup copy of the inventory_subelements.txt file by entering the following command:

cp inventory_subelements.txt inventory_subelements.txt.ORIG

4-d. Append the contents of voip_cisco_ipt_inventory_subelements.txt to inventory_subelements.txt, by entering the following command:

cat voip_cisco_ipt_inventory_subelements.txt >> inventory_subelements.txt

Important: Ensure that you use two forward brackets (>>); otherwise, the original contents of inventory_subelements.txt will be overwritten.

4-e. Perform a diff on the backed-up file and the appended file to ensure that the merge succeeded, as shown in the following example:

diff inventory_subelements.txt inventory_subelements.txt.ORIG

Important: If you do not have a CCM environment, skip Step 5 and continue with Step 6.

5.CCM environment only: Configure the Data Direct SQL Server Bridge

The Netcool/Proviso Cisco IP Telephony Technology Pack collects data from SNMP devices and, through SQL for Call Detail Records, from each CCM database.

442 Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W