Chapter 7: Collection Formulas
Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W 229
Cluster Number of Direct VoiceMail Calls (Nb)Type
CME
Description
The total number of voicemail calls that are direct calls to voicemail (that is, users calling voicemail directly rather
than being forwarded). This metric is the opposite of ClusterForwardToVoiceMail.
Syntax
^(ClusterVoiceMailCall - ClusterForwardToVoiceMail)
Formula Input
Input: ClusterForwardToVoiceMail
Source: ClusterForwardToVoiceMail (Formula)
Input: ClusterVoiceMailCall
Source: ClusterVoiceMailCall (Formula)
Generic Database Alias
None.
Formula Editor Path
AP > Specific > CME > VOIP > Cisco