Chapter 7: Collection Formulas

Cluster Number of Direct VoiceMail Calls (Nb)

Type

CME

Description

The total number of voicemail calls that are direct calls to voicemail (that is, users calling voicemail directly rather than being forwarded). This metric is the opposite of ClusterForwardToVoiceMail.

Syntax

^(ClusterVoiceMailCall - ClusterForwardToVoiceMail)

Formula Input

Input:

ClusterForwardToVoiceMail

Source:

ClusterForwardToVoiceMail (Formula)

Input:

ClusterVoiceMailCall

Source:

ClusterVoiceMailCall (Formula)

Generic Database Alias

None.

Formula Editor Path

AP > Specific > CME > VOIP > Cisco

Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W

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IBM 4.3-W manual Cluster Number of Direct VoiceMail Calls Nb