IBM 4.3-W manual CDR Utilization Group, CDR Utilization Resource Cluster Utilization Resource

Chapter 2: Supported Reports

CDR Utilization Group

Description

Group summary chart showing the specific sub-element utilization based on information collected through CDRs and CMRs.

Reporter Set

Extension

Tables and Charts

Tables: Group Summary Table (1 of 2 implemented)

Charts: Resource Distribution Chart (2 of 2 implemented)

Metrics Used in Report

CallDuration

NbPacketsLost

NbPacketsReceived

NbPacketsSent

Percentage of Company Calls (percent) CME(Bulk) VOIP Cisco

Percentage of TollBypass Calls (percent) CME(Bulk) VOIP Cisco

Total Number of Calls (Nb) CME(Bulk) VOIP Cisco

Navigation Path

Navigation path on the DataView portal:

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Cluster NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Site NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Path Group

Drills Down To

CDR Utilization Resource

Cluster Utilization Resource

Drilled Down From

None.

Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W 27