Chapter 2: Supported Reports
Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, V ersion 4.3-W 27
CDR Utilization Group
Description
Group summary chart showing the specific sub-element utilization based on information collected through
CDRs and CMRs.
Reporter Set
Extension
Tables and Charts
Tables: Group Summary Table (1 of 2 implemented)
Charts: Resource Distribution Chart (2 of 2 implemented)
Metrics Used in Report
CallDuration
NbPacketsLost
NbPacketsReceived
NbPacketsSent
Percentage of Company Calls (percent) CME(Bulk) VOIP Cisco
Percentage of TollBypass Calls (percent) CME(Bulk) VOIP Cisco
Total Number of Calls (Nb) CME(Bulk) VOIP Cisco
Navigation Path
Navigation path on the DataView portal:
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Cluster
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Site
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Path Group
Drills Down To
CDR Utilization Resource
Cluster Utilization Resource
Drilled Down From
None.