Chapter 2: Supported Reports

Cluster IP vs Legacy Resource

Description

Resource summary chart showing cluster company call distribution based on information collected through CDRs and CMRs.

Company calls are:

Intrasite and intersite IP calls

Intrasite and intersite legacy PBX calls

Reporter Set

Cluster

Tables and Charts

Tables: Resource Summary Table (1 of 1 implemented)

Charts: Ratio Chart (2 of 2 implemented)

Metrics Used in Report

Cluster Total Number of Company Calls (Nb)

Cluster Total Number of Company IP Calls (Nb)

Cluster Total Number of Company LegacyPBX Calls (Nb)

Cluster Total Number of External Calls (Nb)

ClusterTollBypassCall

Navigation Path

Navigation path on the DataView portal:

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters > %(clusterId) NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters > %(CDRclusterId)

Drills Down To

Cluster IP vs Legacy Detail Chart

Drilled Down From

None.

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Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W

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IBM 4.3-W manual Cluster IP vs Legacy Resource, Cluster IP vs Legacy Detail Chart