Appendix A: Configuration

This appendix explains how to configure the Cisco IP Telephony Technology Pack and consists of the following topics:

Topic

Page

 

 

Overview

439

 

 

Before You Begin

439

 

 

Configure the Technology Pack

440

 

 

Other Tasks and Considerations

455

 

 

Overview

Netcool/Proviso supports the following two types of technology packs, based on the type of data that they collect:

SNMP

These packs are MIB-based, and their configuration is relatively straightforward.

BULK (or UBA)

These packs collect data against non-SNMP devices, and rely on the Universal Bulk Adaptor (UBA) of the Netcool/Proviso DataChannel to process the data. Prior to Netcool/Proviso 443, BULK packs could be very difficult to configure, and in many cases required extensive Netcool/Proviso domain knowledge.

Netcool/Proviso 443 introduces a graphical user interface (GUI) to configure Netcool/Proviso UBA technology packs on supported Netcool/Proviso platforms.

The Cisco IP Telephony Technology Pack is an SNMP and UBA technology pack.

Before You Begin

Before configuring the Cisco IP Telephony Technology Pack, ensure that you:

Have the following software or guides:

The release notes for the current technology pack release.

The version of the Netcool/Proviso DataMart Configuration Guide that corresponds to your version of Netcool/Proviso.

Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W

439

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IBM 4.3-W manual Appendix a Configuration, Before You Begin