Chapter 2: Supported Reports
Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, V ersion 4.3-W 23
CDR Quality Group
Description
Group summary chart showing the specific sub-element quality based on information collected through Call
Detail records (call signaling) and Call Maintenance Records.
Reporter Set
Extension
Tables and Charts
Tables: Group Summary Table (1 of 2 implemented)
Charts: Resource Distribution Chart (2 of 2 implemented)
Metrics Used in Report
Jitter
Latency
MOS
Percentage of Drop Calls (percent) CME(Bulk) VOIP Cisco
Percentage of Packet Lost (percent) CME(Bulk) VOIP Cisco
Percentage of Successful Calls (Nb) CME(Bulk) VOIP Cisco
Navigation Path
Navigation path on the DataView portal:
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Cluster
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Site
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Path Group
Drills Down To
CDR Quality Resource
Cluster Quality Resource
Drilled Down From
None.