Chapter 2: Supported Reports
Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W 101
Top 10 CDR Number of Calls
Description
Top 10 extensions, gateways, or paths based on total number of incoming or outgoing calls to PSTN.
Reporter Set
Extension
Tables and Charts
Tables: TopN (4 of 9 implemented)
Charts: TopN (4 of 9 implemented)
Metrics Used in Report
Incoming
TollBypassCall
Total Number of Calls (Nb) CME(Bulk) VOIP Cisco
Total Number of Outgoing External Calls (Nb)
Navigation Path
Navigation path on the DataView portal:
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Cluster > %(clusterId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Customer >
%(customerId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Site > %(siteId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Cluster >
%(clusterId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Customer >
%(customerId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Site > %(siteId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Paths > By Cluster > %(clusterId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Paths > By Customer > %(customerId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Cluster >
%(CDRclusterId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Customer >
%(CDRcustomerId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Site > %(CDRsiteId)